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Articles for Category Tag - AAISP

H1 2018 – Top 10 Fastest National UK Broadband and Mobile ISPs

25th June, 2018 (2 Comments)

The first six months of 2018 recorded another rise in average fixed home broadband download speeds to 33.29Mbps (7.82Mbps upload) among the top 10 ISPs, which continues to be fuelled by the rising adoption of faster FTTC, FTTP and Cable lines. Average mobile data speeds also hit 18.87Mbps (5.02Mbps upload).

AAISP UK Launch New Broadband ISP Router and Contract Options

26th March, 2018 (20 Comments)

Internet provider Andrews & Arnold (AAISP) has complemented their existing 6 month contract terms by adding 1 and 12 month options, as well as free setup. On top of that the highly rated broadband ISP has also introduced a new router and you get this free on their 12 month term.

ISP Review’s 2018 Choice of the Best UK Home Broadband Providers

8th January, 2018 (25 Comments)

Picking a new broadband provider (ISP) for your home is far from easy. Consumers face a bombardment of confusing choices, each advertising different speeds, features, prices and network availability. On this front our aim is to simplify the options and make the process a little easier.

The 2017 vs 2016 Top Fastest UK Home Broadband and Mobile Providers

28th December, 2017 (5 Comments)

We take a look back to see how much faster the national fixed line broadband ISPs and mobile (3G / 4G) network operators have become for download and upload speed over the past 12 months, which reveals that Virgin Media, Hyperoptic and EE continue to come top in the speed stakes.

UK ISP Experiment Gets ADSL Broadband to Work Over Wet String

13th December, 2017 (22 Comments)

The engineers at AAISP (Andrews and Arnold) look to have become contenders for the oddball experiment of the day award after they successfully made an ADSL based broadband connection “work” over 2 metres of wet string (at the surprisingly quick pace of 3.5Mbps), as opposed to the usual metallic wiring.

Ofcom’s BT Line Rental Cut is a Headache for Optional Broadband ISPs

30th October, 2017 (20 Comments)

Last week’s agreement between BT and Ofcom to drop the provider’s retail line rental price from £18.99 to £11.99 a month for landline-only customers (here), which could soon be adopted by others, may have created an awkward problem for ISPs that still sell optional broadband services.

Zen Internet UK Wins Best ISP and Best Web Host at PC Pro Awards 2017

18th October, 2017 (4 Comments)

Consumer magazine PC Pro has published the latest results from their annual 2017 Awards event, which once again – for the 14th consecutive time – saw Zen Internet scoop the win for Best ISP (AAISP was the runner-up) and also Best Web Host (Tsohost was the runner-up).

AAISP Pokes Fun at Sky Broadband’s 55Mbps “Minimum Speed Guarantee”

18th September, 2017 (11 Comments)

Internet provider Andrews & Arnold (AAISP) has attempted to spoof modern advertising practices and Sky Broadband’s recent offer of a 55Mbps “Minimum Speed Guarantee” by proposing to go one further with a 56Mbps guarantee. Naturally they’re quick to explain the caveats.

AAISP Confirms 50GB Usage Allowance Boost for Home Broadband Users

4th September, 2017 (12 Comments)

Customers of UK ISP Andrews & Arnold (AAISP), specifically home (Home::1) and small business (SoHo::1) broadband subscribers, have been given a 50GB boost to their monthly usage allowance at no extra cost. The exception being their 1000GB (TeraByte) package that remains unchanged.

AAISP Consults on Future Home Broadband Package and Pricing Changes

31st August, 2017 (10 Comments)

The boss of UK ISP Andrews & Arnold (AAISP), Adrian Kennard, has taken the unusual but welcome step of asking subscribers to give their thoughts on how the provider should enhance or change their future broadband and line rental tariffs, which are currently being reviewed.

H1-2017 – The Top 10 Fastest National UK Home Broadband and Mobile ISPs

26th June, 2017 (11 Comments)

The first half of 2017 has seen another rise in average fixed line broadband download speeds to 28.21Mbps, albeit mostly fuelled by the on-going migration of consumers from older ADSL lines and on to newer “fibre broadband” (FTTC/P) services. Meanwhile EE is still king for Mobile Broadband.

ISPs Give Mixed Verdict on Compensation System for Broadband Faults

25th March, 2017 (18 Comments)

Internet providers from across the industry have today given a mixed reaction to Ofcom’s newly proposed Automatic Compensation system, which will force fixed line phone and broadband ISPs to pay out cash or bill credits to consumers if they suffer a total loss of service for more than 2 days.

VIDEO – Adrian Kennard on the ISP Conflict with BT’s SFI Fault Fixing

15th January, 2017 (64 Comments)

Running an ISP is far from easy and for those providers that make use of BT’s national UK telecoms network then there can be added complications, particularly when it comes to the tedious task of trying to get a broadband fault fixed by an engineer. Now AAISP’s boss, Adrian Kennard, has done a video to explain.

The 2017 UK Best Home Broadband ISP Picks by ISPreview.co.uk

9th January, 2017 (49 Comments)

Choosing a new broadband ISP is harder than picking a supplier for Gas or Electricity, not least because the quality of service and performance can vary hugely depending upon where you live and which provider you pick. But with any luck our annual editors pick might help to simplify the options.

AAISP Boosts Usage Allowances for UK Broadband Subscribers

24th November, 2016 (1 Comment)

UK ISP Andrews and Arnold (AAISP) has announced that customers of their pricey and usage restricted Home:1 broadband (FTTC / VDSL2 and ADSL2+) tariffs will be given a free +50GB (GigaBytes) data allowance boost, which for most people will begin on 1st December 2016 (i.e. your next bill).

ISPs Raise Concern Over Automatic Compensation for Broadband Faults

11th August, 2016 (7 Comments)

Ofcom’s proposal to give residential and small business consumers in the United Kingdom an automatic right to compensation from their broadband, phone or mobile provider when things go wrong (here), such as due to a “loss or reduction of service“, has drawn widespread concern from ISPs.

The SIN 349 Problem of Trying to Get BT Wholesale to Fix Broadband Faults

4th August, 2016 (11 Comments)

It’s fair to say that some ISPs in the United Kingdom have never had much love for BT’s Special Fault Investigation (SFI / SFI2) engineer service, which often struggles to identify broadband faults and can result in a string of disputed charges. Today’s story highlights another example.