Articles for Category Tag - Awards

Consumer affairs magazine Which? has named broadband provider Zen Internet as one of only three phone operators to win Recommended Provider status for its standalone home telephone service.

Computing magazine PC Pro has announced the winners of its annual PCPro Excellence Awards 2012, which saw Zen Internet win the Best ISP gong for a ninth time (overall satisfaction score of 93%). Meanwhile BE Broadband (83%) and PlusNet (83%) walked away as runners up. Sadly other ISPs didn’t do quite so well.

The latest Which? magazine study of broadband quality, value, performance and general customer satisfaction has awarded its Recommended Provider status to six UK ISPs including Zen Internet, Utility Warehouse, Eclipse Internet, PlusNet, BE Broadband and O2. Sadly other ISPs didn’t do so well.

The UK Internet Service Providers Association (ISPA) has today announced the winners of its 14th annual 2012 internet industry awards, which saw PlusNet pickup the gong for Best Consumer Broadband ISP. Similarly MacAce won the new Best Customer Choice award and Hyperoptic walked away with the prize for Best New ISP.

Mobile operator Three UK has been named the best overall provider in this year’s Broadband Genie Road Trip 2012 study, which tested all of the five main Mobile Broadband operators (plus Virgin Mobile) for reliability and performance while roaming on a 2:30hr trip from King’s Cross to Exeter in England.

The UK communications regulator, Ofcom, has today published its latest quarterly customer complaints data (Q1-2012) for big fixed line broadband and mobile providers (i.e. those with a market share of 4%+). Sadly TalkTalk remains the ISP with most complaints but crucially they have continued to improve.

Cardiff-based UK ISP Spectrum Internet has unanimously won the best Communications Provider of the Year gong at this year’s annual FCS Industry Awards 2012, which is a Trade Association for businesses that deliver communications products and services to customers in the UK by radio, mobile, fixed and IP telephony.