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Articles for Category Tag - Awards

 
fixed line uk broadband isp complaints q4 2012

28th March, 2013 (7 Comments)

Ofcom has today published its latest quarterly customer complaints report for Q4-2012, which saw complaints against Orange UK’s (EE) fixed line Home Broadband service skyrocket to be double the level of any other ISP.

best isp gold award

21st March, 2013 (0 Comments)

The latest biannual Which? magazine consumer survey of broadband ISP reliability, value, performance and general customer satisfaction has awarded its Recommended Provider status to several UK ISPs and phone providers including Zen Internet and PlusNet.

best isp gold award

7th March, 2013 (0 Comments)

The Internet Telephony Services Providers’ Association (ITSPA), a trade body for the United Kingdom’s VoIP industry, has announced the winners of its 5th annual 2013 ITSPA Awards. This year the gong for Best Consumer provider went to Localphone and BT was the runner up.

best isp gold award

2nd February, 2013 (2 Comments)

A new Home Broadband Survey 2013, which combined the results from 50,000 speed tests with consumer research from OnePoll, has named PlusNet the best broadband provider in the United Kingdom after it secured the highest scores across most categories (e.g. speed satisfaction, support and reliability).

gold_star

7th January, 2013 (22 Comments)

Choosing the right broadband ISP for your needs isn’t easy, especially in the United Kingdom’s aggressively competitive market that bombards consumers with a confusing array of different options and where performance varies based on a multitude of often opaque factors. So here’s our editors pick for 2013, which we hope will make your life a little easier. IMPORTANT: This article has now been superseded by the new 2017 edition – The Best Broadband ISPs for 2017.

ofcom uk telecoms regulator

18th December, 2012 (1 Comment)

Ofcom has today published its latest Q3-2012 customer complaints report for the UK’s largest fixed line broadband and phone providers (i.e. those with a market share of +4%). Happily TalkTalk continued to see fewer complaints but Orange UK’s service, which is now rebranded under EE, has seen consumer anger skyrocket.

ofcom uk telecoms regulator

4th December, 2012 (1 Comment)

The UK communications regulator, Ofcom, has today published its latest study of customer service satisfaction among the biggest telecoms operators and revealed that Sky Broadband (BSkyB) comes top for both its fixed line broadband, TV and phone services, while O2 was rated the best for mobile providers.

best broadband

23rd November, 2012 (6 Comments)

The annual Customer Satisfaction Awards 2012 from ConsumerChoices.co.uk, which are based on feedback from more than 11,000 UK people, has seen broadband ISPs O2, PlusNet and BT dominant most of the categories with O2 picking up the gong for Overall Winner.

award

16th November, 2012 (10 Comments)

The annual uSwitch.com Mobile Awards 2012, which took place this week in London’s Covent Garden (Circus) area, have named Three UK as the Best Mobile Network and the Fastest Network for 3G based Mobile Broadband speeds. The operator was also crowned as the best network for roaming.

plusnet uk

9th November, 2012 (4 Comments)

The editors and readers of Computer Shopper magazine have awarded PlusNet the Best Broadband Supplier of the Year accolade at their annual 2012 awards ceremony.

ofcom uk telecoms regulator

26th September, 2012 (3 Comments)

The communications regulator, Ofcom, has today revealed its latest customer complaints data for the UK’s largest fixed line broadband and mobile providers (those with a market share of +4%), which covers the second quarter (Q2-2012). Happily ISP complaints saw a sharp fall but TalkTalk remains the provider with most complaints.

best broadband

18th September, 2012 (0 Comments)

Consumer affairs magazine Which? has named broadband provider Zen Internet as one of only three phone operators to win Recommended Provider status for its standalone home telephone service.

award

11th September, 2012 (6 Comments)

Computing magazine PC Pro has announced the winners of its annual PCPro Excellence Awards 2012, which saw Zen Internet win the Best ISP gong for a ninth time (overall satisfaction score of 93%). Meanwhile BE Broadband (83%) and PlusNet (83%) walked away as runners up. Sadly other ISPs didn’t do quite so well.

best isp gold award

26th July, 2012 (3 Comments)

The latest Which? magazine study of broadband quality, value, performance and general customer satisfaction has awarded its Recommended Provider status to six UK ISPs including Zen Internet, Utility Warehouse, Eclipse Internet, PlusNet, BE Broadband and O2. Sadly other ISPs didn’t do so well.

best isp gold award

4th July, 2012 (2 Comments)

The UK Internet Service Providers Association (ISPA) has today announced the winners of its 14th annual 2012 internet industry awards, which saw PlusNet pickup the gong for Best Consumer Broadband ISP. Similarly MacAce won the new Best Customer Choice award and Hyperoptic walked away with the prize for Best New ISP.

three uk mobile broadband

2nd July, 2012 (0 Comments)

Mobile operator Three UK has been named the best overall provider in this year’s Broadband Genie Road Trip 2012 study, which tested all of the five main Mobile Broadband operators (plus Virgin Mobile) for reliability and performance while roaming on a 2:30hr trip from King’s Cross to Exeter in England.

ofcom uk telecoms regulator

27th June, 2012 (2 Comments)

The UK communications regulator, Ofcom, has today published its latest quarterly customer complaints data (Q1-2012) for big fixed line broadband and mobile providers (i.e. those with a market share of 4%+). Sadly TalkTalk remains the ISP with most complaints but crucially they have continued to improve.

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