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Articles for Category Tag - Awards

 

4th January, 2016 (24 Comments)

What’s more important, service quality or price? If only it were that simple. Choosing the right broadband ISP is never easy, not least because service performance and cost can vary due to a variety of often very muddy factors, but hopefully our annual editors pick might help to simplify the options.

31st December, 2015 (0 Comments)

Cable operator Virgin Media continues to hold the top spot in Netflix’s latest UK ISP Speed Index, which measures the popular Internet Movie and TV service’s video streaming performance on different broadband providers; but it doesn’t mean much.

29th December, 2015 (2 Comments)

Some broadband ISPs are worse than others when it comes to “misleading” promotions of their services. So, as we prepare to bid farewell to another year, ISPreview.co.uk takes a quick look back over the past 12 months to see which providers suffered the most bans for bad advertising.

27th December, 2015 (13 Comments)

We take a quick look back over the past year to see how much the national UK fixed line Home Broadband and Mobile providers have improved in terms of Internet connection speed. Unsurprisingly Virgin Media and EE Mobile remain top of their respective categories, but that’s only part of the picture.

15th December, 2015 (7 Comments)

The telecoms regulator has today published their latest Q3 2015 complaints report, which reveals the volume of gripes received for all of the United Kingdom’s largest broadband, phone, mobile and TV providers. As usual EE takes a beating, while Sky Broadband and Virgin Media win praise.

2nd December, 2015 (0 Comments)

The UK Internet Service Providers Association UK (ISPA) has once again started their hunt for next year’s Internet industry award finalists and as such they’re now seeking nominations for a string of familiar categories (e.g. Best Superfast Broadband) and some new ones (Best CPE Hardware [Routers etc.]).

2nd December, 2015 (2 Comments)

A new report from security consultant Paul Moore has revealed that many of the United Kingdom’s major broadband ISPs, including BT, PlusNet, EE, Virgin Media, Sky Broadband and TalkTalk, have significant vulnerabilities in their systems that could be exploited by hackers. But some, such as EE and TalkTalk, did far worse than others.

20th November, 2015 (5 Comments)

RootMetrics have today published their latest H2 2015 report into the Mobile Broadband (3G and 4G) performance of EE, Three UK, Vodafone and O2 across nine of the United Kingdom’s primary cities, which reveals that EE is still the fastest overall provider.. but not in all of the cities.

17th November, 2015 (7 Comments)

Comparison site Cable.co.uk has announced the winners of their inaugural Broadband Awards 2015, which saw Plusnet grab more wins across different categories than any other ISP. But there were also some wins in different areas for Virgin Media, Sky Broadband, Zen Internet and a few other providers.

9th November, 2015 (0 Comments)

The NextGen Conference in London has unveiled the winners of their 5th annual Digital Challenge Awards, which are designed to celebrate projects from across the United Kingdom that offer great examples of digital progress. This year saw a number of altnet ISPs win awards for their efforts to improve broadband connectivity.

17th October, 2015 (6 Comments)

Mobile operator Giffgaff has been named as the best UK mobile network operator for customer service, with only 5% of respondents to a new survey rating them as “poor”. Unfortunately the bottom spots were occupied by Vodafone and EE.

14th October, 2015 (2 Comments)

Broadband and telecoms operators Zen Internet, Giffgaff and Three UK have all recently picked up several gold (winner) and silver (runner-up) gongs at the annual UK Customer Experience Awards 2015 event.

12th October, 2015 (0 Comments)

A new survey has examined the real-world performance of FREE public wireless Internet (WiFi) hotspots at five of the busiest airports around the Greater London area and found that most struggle to deliver more than a handful of Megabits (Mbps).

22nd September, 2015 (4 Comments)

The telecoms regulator has published its latest quarterly report into the volume of complaints experienced by all of the United Kingdom’s largest broadband, phone, mobile and TV providers. As usual the news is good for some providers (e.g. Sky Broadband, Virgin Media) and bad for others (e.g. EE).

15th September, 2015 (4 Comments)

A new Which? survey of the United Kingdom’s 100 biggest brands, which focused on customer service quality, has revealed that energy and telecoms firms dominate the bottom of the table where BT, TalkTalk and Vodafone were all also singled out for criticism.

13th August, 2015 (6 Comments)

Comparison site Simplifydigital.co.uk has today unveiled the winners of their 2015 Customer Choice Awards, which saw most of the big broadband ISPs (except BT and EE) pickup wins across several broadband, phone and TV categories based on their levels of satisfaction. But sadly you won’t find any smaller ISPs listed.

2nd July, 2015 (2 Comments)

The UK Internet Service Providers Association (ISPA) has officially announced the winners of their 17th annual 2015 Internet Industry Awards, which saw Hyperoptic pick-up the prize for “Best Superfast Broadband” provider (third time in a row) and they also secured the gong for “Best Consumer Fixed Broadband“. But there were many more categories and winners.

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