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Articles for Category Tag - Awards

Q4 2017 Ofcom UK ISP Complaints Study Shames TalkTalk and BT

18th April, 2018 (1 Comment)

Ofcom has today published their latest Q4 2017 UK consumer complaints study, which notes that TalkTalk attracted the most gripes for both fixed line home broadband and landline phone services. Meanwhile BT were the naughtiest child for both Mobile and Pay TV.

RootMetrics Show 4G Coverage in 16 UK Cities by Mobile Operator

11th April, 2018 (1 Comment)

RootMetrics has today published another batch of results from their latest study, which reveals the 4G (LTE) network coverage of the United Kingdom’s four primary mobile operators across 16 of the biggest UK cities. EE delivered the best coverage but often only by the narrowest margin.

8 of the Most Popular UK Rail Transit Lines Ranked by Mobile Quality

11th April, 2018 (2 Comments)

A new RootMetrics study has ranked eight of the United Kingdom’s most popular rail transit lines by the quality of their on-board Mobile (3G and 4G) network connectivity. Overall those taking a train via the ‘London Paddington to Reading‘ route are likely to have the best experience.

Q1 2018 OpenSignal Report Awards EE as Best UK Mobile Operator

5th April, 2018 (0 Comments)

The latest Q1 2018 report from OpenSignal, which used crowd-sourced data from 61,121 devices (Smartphones etc.) and 890 million tests to reveal how 4G and 3G based Mobile network availability and data speeds vary across the United Kingdom, has once again seen EE sweep the awards.

Which? Rank UK Broadband ISPs by the Top Four Complaints

2nd April, 2018 (15 Comments)

A new survey of more than 1,900 broadband customers across 12 different ISPs has revealed how each are ranked when ordered by the top four most common service complaints (price hikes, slow speeds, connection problems and router faults).

UK Broadband ISPs Failing to Provide Enough Speed Information

23rd March, 2018 (2 Comments)

A new Mystery Shopper study conducted by consumer magazine Which? has revealed that major broadband ISPs are only giving the required information about connection speeds under Ofcom’s Code of Practice (CoP) less than half (47%) of the time, with some (e.g. TalkTalk) doing worse than others.

Plusnet, Vodafone and Virgin Media Win 2018 Broadband ISP Survey

21st March, 2018 (4 Comments)

The annual Broadband Genie 2018 survey has today handed several awards to Plusnet, Vodafone and Virgin Media for taking the top spots in various different ISP performance categories. Overall budget ISP Plus.net scooped the most wins, as well as the headline ‘Best Broadband Provider‘ award.

Fastest 3G and 4G Mobile Operators for England, Scotland and Wales

20th March, 2018 (6 Comments)

A new crowd-sourced study of 3G and 4G based Mobile Broadband performance from Tutela has revealed how Three UK, O2, Vodafone and EE (BT) perform across England, Wales and Scotland, as well as generally for the whole of the United Kingdom. As usual EE retains the overall top spot.

New H2 2017 Mobile Network Study Ranks EE and Three UK Top

20th February, 2018 (14 Comments)

RootMetrics has today released their H2 2017 study of 4G mobile network performance across 16 of the United Kingdom’s most populated metropolitan markets (cities), which predictably scored EE as the best overall network operator and they’re followed in second place by Three UK.

CEO of Gigaclear Wins Award for Contribution to FTTH in Europe UPDATE

14th February, 2018 (5 Comments)

The CEO of rural focused UK fibre optic ISP Gigaclear, Matthew Hare, has this afternoon been presented by the FTTH Council Europe with an award for his “outstanding contributions” to the acceleration of Fibre-to-the-Home (FTTH) ultrafast broadband technology in Europe.

uSwitch 2018 Awards Name the UK Best Mobile and Broadband ISPs

9th February, 2018 (13 Comments)

The annual uSwitch.com Awards 2018 were held last night, which saw budget ISP Plusnet pick-up the most wins for fixed line home broadband services and giffgaff grab the largest number of awards for their mobile service. Meanwhile NOW TV was named as the best TV provider.

Ookla 2018 Study Awards the UK Fastest Mobile and Broadband ISPs

31st January, 2018 (3 Comments)

Ookla, which runs the popular Speedtest.net service, has today published their annual ‘Speedtest Market Report‘ for the United Kingdom. Overall the country ranked 29th in the world for average fixed line broadband ISP speeds (Virgin Media is the fastest) and just 46th for mobile (EE is the fastest).

Tutela Name Fastest UK Mobile Broadband Operators for Q4 2017

24th January, 2018 (4 Comments)

Mobile operators EE and Vodafone have top of Tutela Technologies latest crowd-sourced study of Mobile Network Operator (MNO) performance in the United Kingdom for Q4 2017, which focused heavily on 4G and 3G based Mobile Broadband speeds and latency etc.

Bad News for TalkTalk and Post Office in Ofcom Complaints Study Q3 2017

19th January, 2018 (3 Comments)

The UK telecom regulator’s latest Q3 2017 consumer complaints report has named and shamed TalkTalk for attracting the most gripes in the fixed ISP broadband sector, while the Post Office suffered the same for landline phone services and Vodafone took the most heat for Mobile.

ISP Review’s 2018 Choice of the Best UK Home Broadband Providers

8th January, 2018 (25 Comments)

Picking a new broadband provider (ISP) for your home is far from easy. Consumers face a bombardment of confusing choices, each advertising different speeds, features, prices and network availability. On this front our aim is to simplify the options and make the process a little easier.

The 2017 vs 2016 Top Fastest UK Home Broadband and Mobile Providers

28th December, 2017 (5 Comments)

We take a look back to see how much faster the national fixed line broadband ISPs and mobile (3G / 4G) network operators have become for download and upload speed over the past 12 months, which reveals that Virgin Media, Hyperoptic and EE continue to come top in the speed stakes.

Netflix UK – 2017 vs 2016 Video Streaming Broadband ISP Speed Index

27th December, 2017 (9 Comments)

Internet Movie and TV video streaming giant Netflix UK has recently published the most recent edition of their broadband ISP speed index, which reveals that cable operator Virgin Media continues to be the fastest provider for their service in 2017. But being the fastest isn’t all that important.