Home » UK ISP News Archive » Article Tag: Awards (587 Posts)
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Articles for Category Tag - Awards
12th September, 2024 (3 Comments)
The annual Connected Britain Awards 2024 (Total Telecom) have once again taken place this week, which among other things saw full fibre and fixed wireless ISP Wildanet scoop he coveted “Broadband Provider of the Year” award, while Brsk won the “Full Fibre ISP Innovation Award” and CityFibre was named for the “Project Rollout Award“.
6th September, 2024 (1 Comment)
The UK telecoms regulator, Ofcom, has today published their 2024 Mobile Matters report, which uses Opensignal’s crowdsourced data (collected between October 2023 and March 2024) to benchmark the performance of UK mobile broadband networks by both technology (2G to 5G), nation and operator choice – including Three UK, O2, Vodafone and EE.
13th August, 2024 (4 Comments)
Telecoms analyst firm Juniper Research has used an April 2024 survey of 3,300 UK mobile subscribers to identify that iD Mobile ranks top as the “leading network operator in the UK for subscriber roaming satisfaction in 2024“, which saw them achieve a net promoter score of 77%.
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9th August, 2024 (23 Comments)
Network testing firm Ookla, which collects data from consumers via their popular Speedtest.net platform, has published their latest Q1-Q2 2024 (H1) study into the speed of 5G based mobile broadband networks in the United Kingdom. The results find that Three UK still delivers the fastest average download (255.23Mbps) and uploads (14.47Mbps).
6th August, 2024 (4 Comments)
The UK Internet Service Providers Association (ISPA) has just published the first of two shortlists of finalists for their 2024 annual industry awards event, which sees 37 organisations (broadband ISPs, network builders etc.) being nominated across 11 categories, with a shortlist for a further 7 categories due to be announced later in the year.
5th August, 2024 (13 Comments)
Mobile benchmarking firm RootMetrics (Ookla) has today published their H1 2024 study of UK mobile networks (calls, texts etc.) and mobile broadband performance, which once again sees EE (BT) come top against rivals at Vodafone, Three UK and O2 (Virgin Media). EE also “edged past” Three UK to deliver the “best 5G experience“.
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2nd August, 2024 (6 Comments)
Benchmarking firm Opensignal has today published a complementary study to their recent research into the differences in broadband reliability across countries (here), which reveals the ISPs that deliver the strongest and poorest “broadband reliability experience” in the UK. Suffice to say that it’s a good day for Virgin Media and altnets.
26th July, 2024 (12 Comments)
Consumer magazine Which? have today named the winners of their annual Shoddy Awards 2024, which lists the companies that have done poorly through the year. Suffice to say that broadband provider Virgin Media picked up the award for “Worst Telecoms Company” due to “poor customer service and mid-contract price hikes“.
25th July, 2024 (8 Comments)
Ofcom has published their latest quarterly (Q1 2024) study of UK consumer complaints, which saw NOW Broadband (NOW TV) being labelled as the worst provider for attracting the most gripes about broadband and landline phone, while Virgin Media did the same for pay TV services and O2 were the worst for Mobile.
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16th July, 2024 (10 Comments)
Network testing firm Global Wireless Solutions has today published the results of a new study that examined connectivity experiences in the UK, which saw Virgin Media (O2) win two awards for ‘Best Broadband Experience‘ and ‘Best Combined Connectivity Experience‘, while EE came top for ‘Best Mobile Experience‘.
16th July, 2024 (2 Comments)
A new Juniper Research survey of 3,300 UK mobile subscribers has named the top mobile network operators with the highest overall levels of customer satisfaction (measured by net promoter score). Tesco Mobile ended up ranking highest for overall customer satisfaction, with an NPR (Net Promoter Rating) of 93%. But it’s bad news for Three UK.
10th July, 2024 (1 Comment)
The Comms Council UK, which represents the United Kingdom’s national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today released their shortlist of finalists for the organisation’s 16th annual 2024 industry awards event.
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9th July, 2024 (2 Comments)
The Institute of Customer Service (ICS) have just published their second biannual UK Customer Satisfaction Index for July 2024, which reveals that three mobile and broadband (telecoms) providers made it into their table of the country’s top 50 organisations – Tesco Mobile (20th), Utility Warehouse (23rd) and giffgaff (32nd). But it’s not all good news.
3rd July, 2024 (0 Comments)
Network benchmarking firm MedUX has today published the results of a new study, which examined the fixed broadband performance and quality of three major UK ISPs – BT, Sky Broadband and Vodafone. Overall, BT ended up topping the rankings, but it’s unclear why they left out TalkTalk and Virgin Media, both of which are bigger than Vodafone.
26th June, 2024 (0 Comments)
After winning the Rural Enterprise category for the South West region of the 2024 Countryside Alliance Awards earlier this year (here), alternative rural broadband provider Wessex Internet has today announced that they’ve just won the same category at the national awards too.
24th June, 2024 (12 Comments)
Today we’re taking our usual biannual look back to see how the average UK broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs, mobile operators and Starlink (satellite) since the end of 2023. Overall, broadband speeds have continued to improve, albeit not without some surprises.
13th June, 2024 (11 Comments)
Comparison site Broadband Genie has today published the results of a new study, which analysed 113 business broadband ISPs to find which one delivered the fastest speeds. The results found that Telcom is the UK’s “fastest business broadband provider” – averaging a download speed of 391Mbps and an upload of 357Mbps.
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