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Articles for Category Tag - Awards

 
5g signal

27th November, 2020 (65 Comments)

Crowdsourced benchmarking firm Tutela has just published the results of a new study, which examined the effect of network congestion on 4G and the latest ultrafast 5G based mobile broadband networks from EE (BT), Vodafone, O2 and Three UK. Sadly Three suffered the most and slowed by over 36% during peak hours, on average.

ISPA 25th Anniversary

18th November, 2020 (1 Comment)

The UK Internet Service Providers Association (ISPA) has just unveiled the winners of their 22nd annual 2020 internet industry and broadband awards, which among other categories saw CommunityFibre scoop the win for “Best Consumer ISP“, while Jurassic Fibre secured “Best New ISP” and Gigaclear won “Best Rural ISP.”

13th November, 2020 (19 Comments)

Ofcom’s new Q2 2020 consumer complaints report is out today, which names UK ISP TalkTalk as attracting the most gripes for both home broadband and landline phone, while Three UK did the same for Pay Monthly Mobile services and Virgin Media came bottom for Pay TV.

woman customer complaints call center vector illustration eps 10

30th October, 2020 (15 Comments)

A new survey from Broadband Genie, which used a special tool to analyse and estimate the consumer stress levels of 305,568 tweets that were aimed at major UK broadband ISPs, has revealed which providers had the most stressed customers. Overall it’s bad news for Shell Energy, but good news for Hyperoptic.

video gamer playing on computer

27th October, 2020 (8 Comments)

RootMetrics has today published a new study of 5G based mobile broadband speeds and latency, which compares the network and coverage from EE (BT), Vodafone, Three UK and O2 in order to determine which operator is likely to deliver the best cloud gaming (remote play video games) performance in London.

23rd October, 2020 (5 Comments)

Mobile network operators giffgaff and Tesco Mobile have both come top of a new survey conducted by management consultancy firm Yonder, which attempts to identify the best performing UK mobile networks for customers under lockdown (COVID-19).

21st October, 2020 (11 Comments)

Ookla, which runs the popular Speedtest.net service, has this week published their latest Q3 2020 study of UK fixed broadband and mobile data speeds across the market’s largest providers, which perhaps unsurprisingly sees Virgin Media (fixed) and EE (mobile) come top of the table.

10th October, 2020 (4 Comments)

PC Pro has released the results of their annual 2020 Excellence Awards, which saw Tesco Mobile being named as the “Best Mobile Data Provider” and fixed line provider Zen Internet once again picking up a 17th consecutive win for the “Best Broadband ISP” category. Zen also scooped the “Best Web Host” category.

6th October, 2020 (9 Comments)

The latest October 2020 Mobile Network Experience Report from Opensignal has once again named EE as the best overall UK mobile network operator for 3G and 4G (mobile broadband) performance. The operator was also the first to win the new Games Experience category, which looks at areas like latency, packet loss and jitter.

nordvpn_computers_vpn

1st October, 2020 (15 Comments)

A new report from internet security firm AV-TEST has benchmarked several popular Virtual Private Network (VPN) providers and found that NordVPN was the “clear winner” for measured broadband download and upload speeds in three major world regions (UK, Japan and the US west coast). Well.. they did commission the “independent” test.

28th September, 2020 (0 Comments)

The annual Connected Britain Awards 2020 (Total Telecom) have announced the winners of this year’s event, which among other things saw “hyperfast” UK broadband ISP Hyperoptic scoop the “Consumer Connectivity Project of the Year” award and Glide win for the “SME Service Provider of the Year” category.

ITSPA UK Voip Awards Logo

25th September, 2020 (0 Comments)

The Internet Telephony Services Providers Association, which represents the United Kingdom’s Voice-over-Internet-Protocol (VoIP) phone industry, has today unveiled the winners of their annual 2020 ITSPA Awards event. This year the awards were presented online, due to the current COVID-19 crisis.

23rd September, 2020 (4 Comments)

Crowdsourced benchmarking firm Tutela has just published their latest analysis of mobile broadband (4G) focused network performance for the United Kingdom, which predictably finds that EE continues to come top in all but one category and Three UK trails far behind the pack due to a legacy of 3G.

7th September, 2020 (21 Comments)

A new H1 2020 report from benchmarking firm RootMetrics has revealed how well each UK mobile operator (Three UK, EE, Vodafone and O2) performs in terms of 5G based network availability and mobile broadband speeds across 16 cities. Overall EE offered the best availability, but in terms of performance it’s not so clear cut.

complaints ofcom report isp broadband tv phone mobile

4th September, 2020 (5 Comments)

Ofcom has published their latest Q1 2020 consumer complaints report, which reveals that UK ISP Vodafone attracted the most gripes for broadband, while TalkTalk were the worst for landline phone and BT did the same for Pay TV. Meanwhile Vodafone, Three UK, BT and Virgin Media all tied the bottom spot for mobile.

5G Mobile Wireless Radio Mast

26th August, 2020 (18 Comments)

Crowd-sourced analyst firm Opensignal has today published new benchmarks of 5G based mobile broadband networks across 12 countries, which finds that the United Kingdom returns reasonable average download speeds of 133.5Mbps (vs 25.9Mbps on 4G). But we have the weakest level of network availability (4.5%).

consumer satisfaction broadband rating

21st August, 2020 (13 Comments)

Ofcom UK has published their 2020 survey of broadband and mobile service quality, call waiting times, complaints and install times among the largest ISPs and mobile operators. Overall TalkTalk attracted the lowest satisfaction for home broadband (78%) again, while Three UK were the same for mobile (89%).

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