Home » UK ISP News Archive » Article Tag: Awards (634 Posts)

Articles for Category Tag - Awards

Broadband UK speed meter multiple colours by 123rf

The H1 2025 Top Fastest UK Mobile and Home Broadband ISPs

21st June, 2025 (1 Comment)

ISPreview has today published our latest biannual study of how the United Kingdom’s broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs, mobile network operators and Starlink (satellite) services since the end of 2024. But this time we’ve made some changes to the structure of our top lists.

Gold Award Trophy Held in Hand 123RF - 166249402

Plusnet Named Best UK ISP in 2025 Broadband Genie Awards

18th June, 2025 (10 Comments)

The annual Broadband Genie 2025 Awards survey has this morning named UK ISP Plusnet as the “Best Broadband Provider” of the year, while a variety of other internet service providers also scooped various other awards across several different categories.

UK Fibre Awards 2025 Name Winning Broadband Operators

6th June, 2025 (5 Comments)

The fourth annual UK Fibre Awards event was held yesterday in London, which saw a number of broadband ISPs and full fibre network builders across several categories pick up awards for their achievements. Some of this year’s winners included Gigaclear for ‘Best Rural Fibre Provider’ and MS3 for ‘Best Overall Fibre Provider’ (they scooped several wins).

Ofcom Ranks Big UK Mobile and Broadband ISPs by Quality and Faults – 2025

22nd May, 2025 (4 Comments)

Ofcom has today published their 2025 study of UK broadband, phone and mobile service quality, call waiting times, complaint levels, fault repairs, compensation and install times for the largest providers. For example, TalkTalk attracted the lowest satisfaction for broadband (77%) and Plusnet (BT) secured the highest (91%).

Network Operators Named as Finalists for UK Fibre Awards 2025

3rd May, 2025 (8 Comments)

The shortlist for the fourth annual UK Fibre Awards event, which is due to take place next month (5th June 2025) at the London Marriott Grosvenor Square Hotel, has recently been released. The event sees various broadband ISPs and full fibre network builders across several categories pick up awards for their achievements.

woman customer complaints call center vector illustration eps 10

Ofcom Blasts NOW and TalkTalk for UK Broadband Complaints – Q4 2024

1st May, 2025 (0 Comments)

Ofcom have today published their latest quarterly (Q4 2024) study of UK consumer telecoms complaints, which shames NOW Broadband (NOW TV) and TalkTalk for attracting the most complaints about broadband, while O2 took the most heat for Mobile and Virgin Media was put on the naughty step for Pay TV services.

Which? Awards the Best and Worst UK Mobile Operators for H1 2025

17th April, 2025 (8 Comments)

Consumer magazine Which? has published the results from their latest UK mobile network satisfaction survey, which questioned 4,153 adults in January 2025 about their chosen operators. Overall, Smarty topped the table with a customer satisfaction score of 82%, while Three UK placed last on just 62%.

Opensignal Find Ultrafast UK Broadband ISPs More Reliable vs Superfast Ones

16th April, 2025 (1 Comment)

Network benchmarking firm Opensignal has today published a new report that examines how the UK’s broadband experience varies across speed tiers, with homes on “ultrafast” (300Mbps+) connections enjoying a “smoother and more reliable” service than those on “superfast” (30-300Mbps) ones. ISPs EE, Vodafone and Plusnet topped the performance rankings.

Uswitch 2025 Awards Name Best UK Broadband and Mobile Providers

21st March, 2025 (18 Comments)

Uswitch.com has today named the winners of their annual 2025 Telecoms Awards event, which among things saw UK ISP Plusnet once again being named as the best “National Broadband Provider of the Year“, while YouFibre won the best regional provider award and giffgaff scooped the win for best mobile “Network of the Year“.

New Which Survey Award Best and Worst UK Broadband ISPs for 2025

20th March, 2025 (6 Comments)

Consumer magazine Which? has published the results from their latest broadband ISP satisfaction survey, which questioned 4,347 UK adults (Dec 2024 to Jan 2025) about their internet providers. Overall three ISPs were labelled ‘Recommended Providers‘ – Zen Internet, Plusnet and Utility Warehouse, while NOW TV (NOW Broadband) and Virgin Media were ranked at the bottom.

NET CHECK UK Mobile Network Testing Car Outside London Palace

NET CHECK Study Names Vodafone UK as London’s Best Mobile Network

25th February, 2025 (10 Comments)

Mobile operator Vodafone UK has come top in a new network benchmarking study of 4G and 5G (broadband and calls) performance across London, which was conducted by the Berlin-based NET CHECK organisation and saw them score the highest number of ranking points (932.83 out of a possible 1,000 points).

Big Ben, London Westminster Bridge and Houses of Parliament - 123rf

London Ranks Bottom in MedUX Test of UK and EU 5G Mobile Performance

25th February, 2025 (1 Comment)

Network testing and benchmarking firm MedUX has today previewed a new study, which examined the performance and quality of 5G (mobile broadband) networks from EE, O2, Vodafone and Three UK across London. Sadly the results, which also tested 14 other major European cities, put the UK’s capital at the very bottom of the table.

complaints ofcom report isp broadband tv phone mobile

Ofcom Shames TalkTalk and O2 for UK Telecoms Complaints – Q3 2024

13th February, 2025 (7 Comments)

Ofcom have today published their Q3 2024 study of UK consumer telecoms complaints, which names and shames TalkTalk for attracting the most complaints about broadband, while O2 took the most flak mobile and Virgin Media was put on the naughty step for Pay TV.

nPerf Ranks Fastest UK Fixed Broadband ISPs by Nation and Speed

7th February, 2025 (3 Comments)

Internet connection benchmarking firm nPerf has today published the results from a new crowdsourced study into fixed broadband ISP speeds across England, Scotland, Wales and Northern Ireland. But oddly the results only cover Sky Broadband, Virgin Media, Vodafone, TalkTalk, Fibrus (NI) and Ogi (Wales).

RootMetrics Test Names EE as BEST UK Mobile Network for H2 2024

4th February, 2025 (8 Comments)

Mobile benchmarking firm RootMetrics (Ookla) has today published their H2 2024 study of UK mobile networks (calls, texts etc.) and mobile broadband performance, which once again sees EE (BT) continuing to win all the award categories, followed by Vodafone and Three UK. But O2 (Virgin Media) found itself at the bottom of the table.

nPerf Name EE as the UK Fastest Mobile Network in 2025 Benchmark

24th January, 2025 (13 Comments)

Internet connection benchmarking firm nPerf has this morning published the results from their annual 2025 crowdsourced study into UK mobile broadband (4G, 5G) performance, which sees EE being named as the country’s best and fastest operator for mobile data performance. But Three UK still holds the top spot for 5G-only performance.

Four Broadband and Mobile Providers Named in Top 50 for UK Customer Satisfaction

14th January, 2025 (2 Comments)

The Institute of Customer Service (ICS) has today published their first biannual UK Customer Satisfaction Index for 2025 (January), which reveals that four mobile and broadband (telecoms) providers made it into their table of the country’s top 50 organisations – Tesco Mobile (16th), Utility Warehouse (28th), Sky Mobile (41st) and giffgaff (47th).