Home » UK ISP News Archive » Article Tag: Awards (587 Posts)
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Articles for Category Tag - Awards
18th May, 2023 (9 Comments)
Ofcom has today published their 2023 UK study of broadband ISP, phone and mobile service quality, call waiting times, complaint levels, faults, repairs, compensation and install times amongst the largest providers. For example, TalkTalk attracted the lowest satisfaction for broadband (78%), while Plusnet secured the highest (89%).
2nd May, 2023 (17 Comments)
Mobile network analysts at Streetwave have published the results of a new survey, which examined the mobile signal quality on the London (England) to Edinburgh (Scotland) train route. Perhaps unsurprisingly, the route was found to suffer from various “not-spots“, while EE’s network performed the best for mobile broadband.
2nd May, 2023 (13 Comments)
The latest data from Ookla, which runs the popular Speedtest.net service, has revealed that mobile network operator (MNO) Three UK is still beating rivals at Vodafone, O2 (VMO2) and EE (BT) for average median 5G broadband download speeds – scoring 275.85Mbps (Megabits / sec) in Q1 2023. Roughly double their nearest rival.
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27th April, 2023 (12 Comments)
The latest Ofcom study of UK consumer complaints for Q4 2022 has, once again, named and shamed Shell Energy for attracting the most consumer moans about both home broadband and landline phone services, while BT did the same for Pay Monthly Mobile services and Virgin Media for Pay TV.
19th April, 2023 (7 Comments)
A new study from SaaSGenius, which contacted ten of the UK’s “leading utility companies” to test the quality and responsiveness of their customer help desks, has perhaps surprisingly found that home energy and broadband ISP Shell Energy came top of the table with a customer support score of 80.1 out of 100.
19th April, 2023 (28 Comments)
The FTTH Council Europe‘s annual conference in Vienna (Austria) has today announced the winners of their 2023 awards, which among other things saw national UK network operator Openreach being named as the winner of their ‘FTTH Operator Award‘.
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5th April, 2023 (12 Comments)
Benchmarking firm Opensignal has their latest Mobile Network Experience Report for Q1 2023, which examines the 4G and 5G (mobile broadband) services of all four primary network operators – EE, Vodafone, O2 and Three UK – to find which delivers the best performance. Once again, Three UK and EE continued to sweep the awards.
29th March, 2023 (21 Comments)
Consumer magazine Which? has published a partial summary of the results from their latest biannual 2023 survey of the best and worst broadband ISPs, which once again named Zen Internet as the best overall provider (customer satisfaction score of 81%), while TalkTalk were found to be the worst of the major players.
24th March, 2023 (18 Comments)
The annual Broadband Genie 2023 survey has just named home broadband ISP Plusnet as the “Best Provider” of the year and also the “Best Value for Money“, while a variety of other internet providers also scooped various other awards across several different categories.
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9th March, 2023 (12 Comments)
Uswitch.com has unveiled the winners of their annual 2023 Telecoms Awards event, which among things saw Plusnet named as the best LARGE broadband ISP of the year, while Hyperoptic took the same award for smaller providers. Meanwhile, BT was named as the most reliable broadband ISP and giffgaff came top for mobile.
2nd March, 2023 (21 Comments)
Consumer website Expert Reviews has published the winners of their annual “Best Broadband Awards 2023” event, which has surveyed UK consumers in an effort to identify the best Internet Service Providers (ISP) across a range of categories. Much like last year, the overall winner was named as Plusnet, again.
15th February, 2023 (41 Comments)
Ookla, which operates the popular internet Speedtest.net service, has warned that median 5G performance (mobile broadband download speeds) are declining in many early launch markets like the United Kingdom, where speeds fell by -38.26Mbps (Megabits per second) year-on-year.
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26th January, 2023 (3 Comments)
The latest Q3 2022 Ofcom survey of UK consumer complaints has, once again, named ISP Shell Energy as attracting the most consumer gripes for both fixed line broadband and landline phone services, while BT and Virgin Mobile did the same for Pay Monthly Mobile services and Virgin Media for Pay TV.
25th January, 2023 (5 Comments)
Mobile testing firm RootMetrics (Ookla) has today published their latest biannual H2 2022 study of mobile network (4G and 5G) and broadband performance across the United Kingdom, which once again sees EE (BT) come top of every single ranking category. But Three UK is still delivering the goods in terms of 5G speed.
27th December, 2022 (20 Comments)
As another year passes, ISPreview.co.uk has taken a look back over the past 12 months to see how the average UK broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs, mobile operators and Starlink (satellite provider). Suffice to say, there’s been a huge performance jump between 2021 and 2022.
21st December, 2022 (21 Comments)
Connect and Umlaut have today published their annual UK Mobile Network Test study, which used a range of different benchmarks to test 4G (voice and data / broadband) and 5G service performance across 19 cities, 40 towns and along over 10,000km of major roads. Overall, EE managed to come top again.
25th November, 2022 (25 Comments)
The UK Internet Service Providers Association (ISPA) has unveiled the winners of their 24th annual 2022 internet industry and broadband awards, which among other things saw B4RN take home the award for “Best Rural ISP” (second year running), while Brsk was named as the best infrastructure provider with under 100,000 premises.
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