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YouFibre Named Best UK ISP in 2024 Broadband Genie Awards

Thursday, Mar 21st, 2024 (12:01 am) - Score 3,000

The annual Broadband Genie 2024 Awards survey has just named UK ISP YouFibre, which harnesses Netomnia’s growing full fibre network, as the “Best Provider” of the year, while a variety of other internet service providers also scooped various other awards across several different categories.

The results are partly based off a survey of 2,662 broadband bill payers (conducted between 28th September 2023 – 8th February 2024), as well as an analysis of 413,723 broadband speed tests that were run between 1st January 2023 to 31st January 2024. The Best Social Tariff award was separately chosen by a team of Broadband Genie’s judges.

In terms of the speed award, little known provider Brillband ended up being named as the “Fastest Provider” for 2024 after delivering an average download speed of 532Mbps, which was followed by runners-up Fibrecast (403Mbps) and Gigabit Networks (375Mbps). But Virgin Media was named as the “Fastest Widely Available Provider“.

A summary of the headline results can be found below, although one oddity is that several of the broadband categories include mobile networks and satellite services, which are very different platforms that would normally deserve their own separate categories.

Winners of the Broadband Genie 2024 Awards

Best Provider

Runners up: Trooli and toob

Best Widely Available Provider
Zen Internet

Runners up: Plusnet and Three UK

Best Altnet

Runners up: Trooli and toob

Fastest Provider

Runners up: Fibrecast and Gigabit Networks

Fastest Widely Available Provider
Virgin Media

Runners up: Zen Internet and Vodafone

Fastest Wireless Provider

Runners up: Three UK and EE

Speed Satisfaction Award

Runners up: YouFibre and toob

Best Value for Money Award

Runners up: YouFibre and CommunityFibre

Best Customer Care

Runners up: Trooli and Zen Internet

Most Reliable Provider

Runners up: YouFibre and CommunityFibre

Best Social Tariff

Runners up: 4th Utility and Hyperoptic

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
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6 Responses
  1. Avatar photo James says:

    How does YouFibre lose to brillband for fastest provider

    1. Avatar photo James says:

      I wouldn’t worry too much James. These are all made up awards

    2. Avatar photo Big Dave says:

      These trade awards ceremonies are to be taken with a very large pinch of salt.

    3. Avatar photo James™ says:

      @James, well duh if course they are made up, its all made up

    4. Avatar photo anonymous says:

      Is it because they offer 10gbps symmetric broadband with a decent asus router axe16000, and their gigabit symmetric is £5 cheaper per month than brillband and no price increases for 24 months?

    5. Avatar photo James says:

      @anonymous – no it isn’t. It’s because it’s all made up

Comments are closed

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