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Articles for Category Tag - Awards

Altnets Named as Finalist in British Business Excellence Awards 2023

9th August, 2023 (0 Comments)

The perhaps tediously named telecoms infrastructure provider Altnets, which supplies things like optical fibre cable and active equipment to UK FTTP broadband builders, has announced that they’ve been shortlisted as a finalist for the “Growth Business of the Year” category in the Lloyds Bank British Business Excellence Awards 2023.

ISPA Unveil Finalists for the 2023 UK ISP Internet Industry Awards

1st August, 2023 (23 Comments)

The UK Internet Service Providers Association (ISPA) has today published a shortlist of finalists for their 2023 annual industry awards, which sees 40 organisations (broadband ISPs, network builders etc.) being nominated across 13 categories, with a further 3 category shortlists due to be announced later in the year.

NET CHECK Mobile Testing Names Vodafone UK Best for London

1st August, 2023 (6 Comments)

A new benchmark of mobile network performance (voice and broadband) across the Greater London area, which was conducted by the little known NET CHECK organisation, has revealed that Vodafone UK beat rivals at EE (BT), Three UK and O2 (Virgin Media) to be named as the best performing operator.

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nPerf Rank Three UK Top in 2023 Benchmark of Mobile Networks

31st July, 2023 (9 Comments)

Benchmarking firm nPerf has just published the results from their annual 2023 crowdsourced study into UK mobile broadband (4G, 5G) performance, which sees Three UK taking the crown of best mobile network operator from EE (BT) for the first time. On the flip side, O2 (VMO2) came last, which is becoming somewhat of a trend.

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TalkTalk Tops Ofcom’s Broadband Complaints Table for Q1 2023 UPDATE

27th July, 2023 (11 Comments)

Ofcom’s latest quarterly (Q1 2023) study of UK consumer complaints has named and shamed TalkTalk for attracting the most consumer gripes about both fixed line broadband and landline phone services (making a change from Shell Energy), while BT did the same for both Pay Monthly Mobile and Pay TV services.

RootMetrics Study Names Best UK Mobile Networks for H1 2023

25th July, 2023 (3 Comments)

Mobile benchmarking firm RootMetrics (Ookla) has published their latest biannual H1 2023 study of UK mobile network (4G and 5G) and mobile broadband performance, which sees EE (BT) continue to pick up awards across all of the categories. But in terms of 5G data speeds, Three UK remains the operator to beat.

Ofcom Publish Benchmarks of UK 5G, 4G and 3G Mobile Networks

21st July, 2023 (22 Comments)

Ofcom has published its 2023 Mobile Matters report, which uses Opensignal’s crowdsourced data (collected between 1st October 2022 and 31st March 2023) to benchmark the performance of UK mobile data (mobile broadband) networks by both technology (3G, 4G and 5G) and operator choice – including Three UK, O2, Vodafone and EE.

Tesco Mobile, Sky Mobile and Giffgaff Praised for UK Customer Satisfaction

14th July, 2023 (24 Comments)

The Institute of Customer Service (ICS) has just published their latest biannual UK Customer Satisfaction Index (July 2023), which finds that Tesco Mobile (ranked 7th), Sky Mobile (ranked 16th) and giffgaff (ranked 34th) were the only telecommunications providers to make their table of the top 50 organisations.

Comms Council Unveil 2023 Best UK VoIP Provider Award Finalists

14th July, 2023 (2 Comments)

The Comms Council UK, which represents the United Kingdom’s national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today published their annual shortlist of finalists for the organisation’s 2023 industry awards event.

Three UK Tops Ookla’s H1 Study of 5G Mobile Broadband Speeds

12th July, 2023 (16 Comments)

Ookla, which operates the popular Speedtest.net service, has published their latest Q1-Q2 2023 (H1) study into the performance of 5G based mobile broadband networks in the United Kingdom, which once again finds that Three UK continues to deliver the fastest median download speed (265.75 Mbps).

Study Claims Sky Has Most Confusing UK Broadband Contract of Big ISPs

12th July, 2023 (5 Comments)

A new study by Uswitch, which adopted a Flesch–Kincaid readability test to examine the Terms & Conditions (T&Cs) of all the major UK broadband ISPs, has concluded that Sky Broadband’s terms are the “trickiest” for customers to understand. On the other hand, Plusnet’s terms were found to be the “most straightforward“.

Survey Claims 53% of UK Broadband Users Suffer Connection Woes UPDATE

4th July, 2023 (9 Comments)

A new survey of 3,975 UK people who had a contract for a home broadband ISP in December 2022 and January 2023, which was conducted by Which?, has found that 53% have experienced “connection issues” in the past year (e.g. very slow speeds, connection drop-outs etc.) and Sky Broadband were the worst offender.

UK 5G vs 4G Mobile Broadband Speeds at Different Times of Day

30th June, 2023 (16 Comments)

Mobile benchmarking firm Opensignal has produced an interesting insight into how download speeds on 4G and 5G networks – across operators including EE (BT), Vodafone, O2 (VMO2) and Three UK – compare, both generally and at different times of the day.

Top Fastest UK Mobile and Home Broadband ISPs for H1 2023

24th June, 2023 (22 Comments)

We take a quick look back to see how the average UK broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs and mobile operators over the past six months. Suffice to say, the growing coverage of gigabit-capable fixed line and 5G networks continues to push performance.

Winning Network Operators of the UK Fibre Awards 2023 Named UPDATE

16th June, 2023 (11 Comments)

The second annual UK Fibre Awards event was held yesterday in London, which saw various broadband ISPs and full fibre network builders across several categories pick up awards for their achievements. Some of the winners included Wessex Internet for best rural and overall fibre provider, while CityFibre came top for fibre investment.

GWS Name Virgin Media O2 Best Combined Mobile and WiFi Provider

8th June, 2023 (16 Comments)

Global Wireless Solutions has today published the results of a confusing new study that measured the network performance of operators that have combined their mobile and broadband ISP businesses. Overall, the study found that the fastest download speeds by a combined provider were seen by Virgin Media O2 (138Mbps average).

Umlaut Study Names Virgin Media as Fastest UK Broadband ISP

25th May, 2023 (10 Comments)

A new benchmark study from telecoms analyst firm Umlaut, which tested and measured fixed broadband connectivity in the United Kingdom over a period of 6 months, has awarded their overall “Best in Test” certificate to Virgin Media (VMO2) after they came top for both download and upload performance.