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Articles for Category Tag - Openreach

BT Openreach Improves Service Level Guarantees for New Phone Lines

19th December, 2012 (5 Comments)

BTOpenreach, which looks after BT’s national UK telecoms network, has advised ISPs of several “improvements” to its Service Level Agreement (SLA) and Guarantees (SLG) that will reduce the provision time for new phone lines and improve compensation when things go wrong.

Superfast Broadband Reaches Most Southerly Point of the British Mainland

18th December, 2012 (0 Comments)

The £132m “Big Build” Superfast Cornwall project, which aims to make BT’s superfast broadband ISP services available to “at least” 80% of premises in Cornwall and the Isles of Scilly by the end of 2014, has connected 17,000 customers in the region and reached Britain’s most southerly community (Lizard Point).

BT Sign £56.6m UK Herefordshire and Gloucestershire Broadband Contract

17th December, 2012 (11 Comments)

BT has today officially signed and detailed the joint £56.6 million Borders Broadband project, which uses public money to help make superfast broadband (24 to 30Mbps+) services reach 90% of homes and businesses in Herefordshire and Gloucestershire by the end of 2016 and 100% by 2018.

First UK Publicly Funded BT Superfast Broadband FTTC Cabinet Goes Live

14th December, 2012 (1 Comment)

The North Yorkshire (England) village of Ainderby Steeple has become the first UK community to deploy a new superfast broadband ISP service by using public funds from the government’s Broadband Delivery UK (BDUK) office. The money helped to upgrade one of BT’s local street cabinets with the latest up to 80Mbps capable Fibre-to-the-Cabinet (FTTC) technology.

UPD6 Thousands Hit by BT Broadband ISP Outage in Scotland and England

13th December, 2012 (3 Comments)

Thousands of internet users have been knocked offline this morning after BT’s 20CN and 21CN broadband network in Scotland, Northern Ireland and some of North West England was hit by an unspecified fault at one of the operators “metro nodes” in Scotland. Multiple UK ISPs are being affected.

UPDATE BT Cut the Price of Ultrafast Fibre Optic FTTP Broadband ISP Services

5th December, 2012 (21 Comments)

BTOpenreach, which manages access to BT’s national UK telecoms network, has slashed the monthly price of its “ultra-fast” 330Mbps (Megabits per second) capable Fibre-to-the-Premises (FTTP) broadband service by a whopping 37%! Installation prices for the operators new On Demand (FTTPoD) solution have also been revealed.

UPD2 BT Broadband Services Struck by Major Outage in Southern England

3rd December, 2012 (2 Comments)

BTOpenreach engineers have been dispatched after BT declared that a Major Service Outage (MSO) had this morning struck its 21CN based broadband ISP services across the south of England, London and Birmingham areas, which has caused customers of multiple providers to lose connectivity.

UPDATE BT Openreach Engineer Woes Return as Bad Weather Hits UK

30th November, 2012 (19 Comments)

BTOpenreach, which manages access to and maintains BT’s national UK phone and broadband network, looks set to suffer worsening delays to the provision of new services after the recent spate of “extremely high rainfall and some flooding” forced the group to re-focus its telecoms engineers on repair work.

UPD Botched BT Telegraph Pole Install Cuts Fibre Broadband for Lancashire

24th November, 2012 (16 Comments)

Several Lancashire based broadband ISPs, including LonsdaleNET, B4RN, TalkTalk and others, suffered a serious loss of internet connectivity that lasted for over 10 hours between Tuesday and Wednesday after BTOpenreach engineers accidentally cut through a vital GEO fibre optic cable.

Cable Damage Knocks Out Broadband for BT and TalkTalk UK Users

21st November, 2012 (0 Comments)

Customers of both BT and TalkTalk’s broadband ISP and phone network appear to be suffering from a “total loss of service” this week after a series of possible cable damage or theft events cut connectivity to thousands of homes around various parts of the United Kingdom.

Briton Ferry Residents Vent Anger at New BT Superfast Broadband Cabinet

16th November, 2012 (12 Comments)

Two residents of Shelone Road in the south Wales (UK) town of Briton Ferry (Llansawel) have expressed anger and frustration towards BTOpenreach engineers, whom were allegedly rude to them, after one of BT’s new superfast broadband (FTTC) street cabinets was installed outside their home.

BT Openreach Clears UK Backlog of Broadband and Phone Repairs

15th November, 2012 (0 Comments)

BTOpenreach, the group that manages access to BT’s national UK telecoms network, yesterday informed ISPs that it had lifted all of its remaining service warnings, which forced them to focus on repair work after a series of storms caused widespread damage to their telecoms infrastructure.

UK and EU Pricing for Superfast Broadband Cable Duct and Pole Access

15th November, 2012 (9 Comments)

A new report, which assess the potential impact of new EU regulatory proposals to cut the cost of broadband infrastructure development across Europe, has delivered a useful insight into the costs of giving ISPs access to install their own fibre optic lines via BT’s existing cable ducts and telegraph poles.

BT Broadband Regenerators Could Boost ADSL ISP Service Speeds

10th November, 2012 (7 Comments)

The network director for BT’s Superfast Cornwall project, Jeremy Stevenson-Barnes, has suggested that the operators trial of new Broadband Regenerator equipment could in the future be used to boost some of the slowest copper ADSL or ADSL2+ broadband speeds from hundreds of kilobits per second (Kbps) to 3-4Mbps (Megabits).

UPD BT Demo 10Gbps Fibre Optic FTTP Broadband ISP Speeds in Cornwall

9th November, 2012 (53 Comments)

BT has used the latest XG-PON (i.e. 10G-PON or ITU-T G.987) hardware from ZTE to demonstrate its “hyper-fast” Fibre-to-the-Premises (FTTP) broadband service delivering speeds of up to 10Gbps (Gigabits per second) to a business in Cornwall (Arcol – based outside Truro), which equates to around 10,000Mbps (Megabits).

UK Power Networks Refutes BT Claim that it’s a Monopoly in the Fibre Space

3rd November, 2012 (6 Comments)

UK Power Networks, which delivers electricity to 8 million homes and businesses across London, the South East and East of England, has angrily refuted claims by the CEO of BTOpenreach, Liv Garfield, that it’s acting as a “monopoly” by making some of BT’s street cabinets too commercially unviable to upgrade with superfast broadband (FTTC).

UPD Openreach Criticise UK Power Networks for Costly FTTC Cabinet Installs

2nd November, 2012 (7 Comments)

The boss of BTOpenreach has described UK Power Networks, which maintains the electricity network for London, the East and South East of England, as a “monopoly” because of the huge disparity of costs for supplying power to BT’s superfast broadband (FTTC) street cabinets.