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Articles for Category Tag - Openreach

UPD Fibre for Middleton Broadband Campaign Criticise BT Viability Assessments

1st November, 2012 (16 Comments)

The Fibre for Middleton group, which started campaigning for better broadband earlier this year and has been working with BT to get several street cabinets in the Leeds suburb upgraded to support its 80Mbps capable FTTC tech, has questioned the operators commercial viability assessments after finding contradictions in its methodology.

Openreach to Withdraw Old Ultrafast FTTP Broadband ISP Products by 2014

26th October, 2012 (65 Comments)

BTOpenreach, which manages access to BT’s UK telecoms network, has outlined plans to streamline its portfolio by slashing the number of ultrafast fibre optic broadband (FTTP) products from ten to five by March 2014. This includes the anticipated introduction of a new 220Mbps service in summer 2013.

UK ISP Takes a Stand to Tackle Repeated BT SFI Billing Errors

26th October, 2012 (1 Comment)

The outspoken boss of UK ISP Andrews & Arnold (AAISP) has threatened to withhold payment of “disputed charges” after becoming “sick and tired” of his staff allegedly having to waste hours tackling Special Fault Investigation (SFI) related billing errors and other mistakes created by BTOpenreach and BTWholesale.

BT Has No General Plan to Disguise UK Superfast Broadband Street Cabinets

23rd October, 2012 (67 Comments)

BTOpenreach, which manages access to BT’s national UK telecoms network, has confirmed to ISPreview.co.uk that it has no general plans to disguise street cabinets. The confirmation follows an earlier suggestion by the government’s culture spokesman, Viscount Younger, that “plans [were] afoot to camouflage” the big green FTTC boxes.

BT Recruits Another 250 Engineers to Help UK Superfast Broadband Rollout

22nd October, 2012 (76 Comments)

BTOpenreach has announced yet another plan to recruit up to 250 new telecoms engineers from “Armed Forces leavers” (i.e. those due to leave within the next year). The ex-Military personnel will be used to help support the UK operators £2.5bn national roll out of superfast broadband (FTTC etc.) services.

BT Makes Progress with First UK Fibre Only Broadband Pilot in Deddington

18th October, 2012 (7 Comments)

BTOpenreach, which manages access to BT’s UK telecoms network, appears to be making good progress with its first Fibre-Only Exchange (FOX) trial in the rural civil parish village of Deddington (Oxfordshire). The project aims to replace the old copper line products with ultra-fast fibre optic phone and broadband (e.g. 100Mbps+ FTTP) services.

BT Openreach Moves to Tackle Disputes Over Missed Engineer Appointments

17th October, 2012 (4 Comments)

BTOpenreach, which manages access to BT’s national UK telecoms network, has this week introduced a new Disputed No Access process for all ISPs. This is designed to “repair appointments” where engineers have reported that they arrived at a home but were then unable to gain access, an account that customers sometimes dispute.

BT Openreach UK Engineer Fails to Find London’s National Gallery

11th October, 2012 (5 Comments)

It’s well known that BTOpenreach engineers sometimes have difficulty finding the UK homes and businesses of their intended customers, yet some targets are quite hard to miss, such as London’s National Gallery in Trafalgar Square. But miss it they did.

Successful VDSL2 G.vector Tests Pave Way for UK 100Mbps+ BT FTTC

10th October, 2012 (47 Comments)

The next generation of BT’s Fibre-to-the-Cabinet (FTTC) based superfast broadband technology, which will make use of the ITU-T’s new VDSL2 G.vector (G.993.5) specification, has completed its first interoperability testing and could soon be bringing affordable speeds of close to 200Mbps into UK homes.

UK BT Broadband ISP Customers Hit by Cable Theft and USA Peering Woes

10th October, 2012 (9 Comments)

BT’s national UK telecoms and retail ISP network has been hit by a double whammy of problems. A suspected cable theft is currently causing service outages across parts of the country, while a peering problem has hindered access to some website and triggered higher than normal levels of packet loss.

Genesis Technical Systems Prep 400Mbps DSL Rings Broadband Tech for 2013

9th October, 2012 (11 Comments)

Canadian firm Genesis Technical Systems (GTS) has today announced the official launch of its patented DSLRings technology, which could deliver superfast broadband speeds of up to 400Mbps (Megabits per second) into UK homes that reside further away from their BT street cabinet than FTTC can currently reach.

UK Top 5 Largest BT Telephone Exchanges Still Without Superfast Broadband

9th October, 2012 (59 Comments)

It might surprise some people to learn that BT’s £2.5bn roll out of superfast broadband services (FTTC/P), which ultimately aims to cover 66% of the UK by the end of 2014, has managed to overlook several large areas in some of the country’s biggest towns.

BT Openreach Tackle UK Delays via Faster Service Provision for Business Users

4th October, 2012 (10 Comments)

BTOpenreach has announced a new short term process change for ISP customers, which is designed to help cope with the on-going engineer delays (caused by bad weather). The new initiative aims to give certain business customers a faster provision of service (phone and broadband) but only if it’s absolutely necessary.

BT Openreach UK Confirm 6 Month FTTC Superfast Broadband Price Cut in 2013

2nd October, 2012 (3 Comments)

BTOpenreach, which manages access to BT’s national UK telecoms network, has announced that ISPs offering its up to 80Mbps capable superfast broadband (FTTC) service will from next year be able to discount the connection fee to £30 +vat (normally £80) for a period of 6 months.

BT Openreach UK Engineers Face More Delays After Week of Flooding

1st October, 2012 (36 Comments)

BTOpenreach, which manages access to BT’s national UK telecoms network, has warned customers to expect yet more engineer delays with their broadband and phone services after a week of high winds and heavy flooding exasperated the existing problem and forced them to focus even more effort upon repairs.

BT Openreach Moots Mobile Infill Solution for Isolated UK Rural Areas

26th September, 2012 (4 Comments)

BTOpenreach has informed mobile operators of its intention to develop a new mobile infill solution that could potentially leverage BT’s existing fixed line network to provide mobile services into parts of the UK that suffer from “non-existent or patchy” coverage. But could it also help fixed line broadband performance?

UPD2 BT Reveal 163 New UK Locations for its Superfast Broadband Deployment

25th September, 2012 (124 Comments)

BTOpenreach, which manages the access and development of BT’s national UK telecoms network, has today published the next batch of 163 telephone exchanges for its £2.5bn roll out of 80Mbps capable Fibre-to-the-Cabinet (FTTC) and 330Mbps Fibre-to-the-Premises (FTTP) based superfast broadband ISP technology.