Home » UK ISP News Archive » Article Tag: Openreach (2835 Posts)

Articles for Category Tag - Openreach

ISP TalkTalk Launch Free UK Broadband Proactive Alerts Tool

29th April, 2025 (1 Comment)

Internet provider TalkTalk has today launched a free new tool called ‘Broadband Proactive Alerts‘, which is designed to notify customers about local network issues, “often before they even notice a problem“. But only some of the provider’s customers will be able to benefit from it.

BT Moira Stuart Digital Voice Switchover campaign

Moira Stuart Helps BT Kick Off UK Digital Voice Switchover for Vulnerable Users

28th April, 2025 (45 Comments)

Broadband and phone provider BT (EE) has today launched a new campaign with Moira Stuart, a well-known British TV presenter and broadcaster, to help raise awareness around the switch to digital landlines and the forthcoming deadline of 31st January 2027 for vulnerable users.

Sky Broadband Max Hub Router and WiFi Max Kit 2023

Support Staff Hint Sky Broadband UK to Replace WiFi Max Kit Next Month

25th April, 2025 (15 Comments)

Several customers of UK ISP Sky Broadband have now informed ISPreview that the provider’s support staff have recently notified them about the launch, next month, of new WiFi Max hardware. This appears to reflect both the Sky Max Hub router and the Sky Max Pod WiFi extenders.

Openreach’s UK Fibre Broadband Checker Offline for Second Day UPDATE3

23rd April, 2025 (28 Comments)

Several of ISPreview’s readers have indicated to us that Openreach’s fibre broadband checker has been down since yesterday morning or thereabouts. The popular tool is currently still offline at the time of writing today and returns the following message on use: “Service request failed. Please try again later“.

BT Fail to Get CityFibre Ad Banned Over Full Fibre Availability Complaint UPDATE

23rd April, 2025 (29 Comments)

The Advertising Standards Authority (ASA) has declined to uphold a complaint against one of CityFibre’s direct mailing adverts for their new UK FTTP broadband network. The complaint was lodged by the BT Group after they suggested it “misleadingly implied there was no existing full fibre broadband at the address.”

openreach-engineers-on-a-rural-countryside-lane

NFU Warn Farms Being Excluded from UK Gigabit Broadband Rollout by Cost

22nd April, 2025 (9 Comments)

The National Farmers Union, which represents over 44,000 Farmers and Growers in England and Wales, has warned that a good proportion of farms in rural parts of the country are still being excluded from the ongoing deployment of gigabit-capable broadband ISP technology – often even when the network covers the local road.

Fibrus Founder Criticises Openreach “Pole Tax” on UK Fibre Broadband Builds

17th April, 2025 (27 Comments)

The co-Founder & Chair of UK broadband ISP Fibrus, Conal Henry, has criticised network operator Openreach (BT Group) for the “pole tax” they claim is being levelled against them, which is said to be “twice the cost of paying our own staff, just to rent some poles and holes built by the British taxpayer“.

2024-Openreach-female-engineer-working-on-FTTP-chamber

UBS Predicts Openreach to Lose 800k UK Broadband Lines in 2025

17th April, 2025 (90 Comments)

The latest analyst note from Swiss Bank UBS has maintained their long-running “sell” rating on the BT Group and predicted that Openreach could lose 800,000 broadband lines to rival networks in 2025 (up from 707k in 2024). The analyst warned that the operator needed to “deploy fibre faster” to stem the bleed and “accelerate [its] cost-cutting“, otherwise they claim it may face a downside risk to free cash flow in FY26.

Openreach Offers Free Proactive FTTP Broadband Upgrades to UK ISPs

9th April, 2025 (0 Comments)

Network operator Openreach (BT) has informed ISPs that they’ll be able to take advantage of free (connection charge) “Proactive FTTP Upgrades” for migrations to Fibre-to-the-Premises (FTTP) broadband speeds of 80Mbps (20Mbps upload) and above from 7th May 2025. This may or may not get passed on to related consumers.

Thinkbroadband Roadworks Map for Broadband in England

New Map Shows Broadband and Mobile Related Streetworks in England

9th April, 2025 (8 Comments)

A useful new interactive map has today been published by Thinkbroadband, which rather handily provides a visual overview of broadband related roadworks across the whole of England and thus helps to see who is building near to your home. Plans are also afoot to expand the map’s coverage beyond England.

Man Arrested for Knocking Out Openreach’s Broadband in Falmouth UPDATE

8th April, 2025 (5 Comments)

The Devon & Cornwall Police (DCP) in England have arrested a man in his 30s on suspicion of causing criminal damage to Openreach’s broadband network in the town of Falmouth over the weekend. The incident knocked out local internet connectivity to around 100 premises (inc. many local businesses) and could cost up to £100,000 to repair.

Openreach 2025 engineer looking sideways at a fibre splicer

A Tale of FTTP Broadband Delays and Availability on Openreach’s UK Network

8th April, 2025 (22 Comments)

Imagine you’ve just moved into a house. You’ve done all the checking, so you already know the only viable network operator has listed “full fibre” (FTTP) broadband as being “available” to the property. But on the day of your install, the engineer tells you it needs a dig team and your ISP suggests you might have to wait nearly half a year for it to go live. Oh.. and there’s no other fixed line alternatives.

2025 Openreach skills training course for engineers

Openreach Start Free 5 Day UK Street Works Training Courses

7th April, 2025 (4 Comments)

Openreach (BT) has opened a free five-day skills course in roadworks, signing, lighting, and guarding to Jobseekers in Bolton (more areas to follow). The course has been launched in partnership with the Department for Work and Pensions (DWP) and is linked to the company’s commitment under their Project Gigabit broadband roll-out contracts.

Sky-Broadband-Max-Hub-with-Coloured-Lines

Sky Broadband to Have Tens of Thousands of CityFibre Users by May 2025

7th April, 2025 (18 Comments)

A newspaper report has claimed that UK ISP Sky Broadband (Comcast) could have “tens of thousands” of customers on CityFibre’s alternative Fibre-to-the-Premises (FTTP) network as soon as May 2025. But the “full scale” roll-out is allegedly not expected to be completed until just a little later (H2 2025). Packages have yet to go live.

Trooli to Withdraw FTTC Broadband from Two Kent UK Villages UPDATE

7th April, 2025 (13 Comments)

Alternative network operator and ISP Trooli (Call Flow) has revealed that they’re also planning to shut their “up to” 100Mbps capable Fibre-to-the-Cabinet (FTTC / VDSL2) based broadband network in Kent, which currently still covers hundreds of premises across the villages of Stansted and parts of Fairseat.

Openreach CEO’s Call for Change to Boost UK Fibre Rollout Meets Opposition

6th April, 2025 (71 Comments)

The CEO of network access provider Openreach, Clive Selley, has once again called on the government to help boost the UK roll-out of gigabit-capable broadband networks by making a number of key changes to several new bills. But gaining acceptance of these calls has proven difficult, particularly with a group of cross-party MPs campaigning for the opposite.

Analogue-uk-phone-handset-on-red-background 123rf

Cross Party MPs Warn Risk to Life Still Exists with UK Digital Phone Switch

26th March, 2025 (27 Comments)

A new report from the Digital Communities All-Party Parliamentary Group (DC APPG) has been published, which examines the ongoing industry-led switchover from Openreach, BT and KCOM’s legacy phone lines to new digital (IP / VoIP based) networks. But it warns that, despite recent efforts, vulnerable users still face a “risk to life” from the switch.