Openreach Offers Free Proactive FTTP Broadband Upgrades to UK ISPs

Network operator Openreach (BT) has informed ISPs that they’ll be able to take advantage of free (connection charge) “Proactive FTTP Upgrades” for migrations to Fibre-to-the-Premises (FTTP) broadband speeds of 80Mbps (20Mbps upload) and above from 7th May 2025. This may or may not get passed on to related consumers.

As Openreach told us in 2023 (here): “Proactive migrations arise where a Communications Provider [ISP] proposes an upgrade to FTTP to its own ADSL/VDSL/GFast broadband customers, at the same time booking an appointment for an Openreach engineer to carry out the upgrade. The end customer is able to confirm, reject or select a different appointment.”

According to the related briefing, the special offer only applies to ‘Standard’ provisions (migrations) and does NOT apply to ‘Premium’ or ‘Advanced’ connections for Proactive FTTP Upgrades. The latter two will be charged at the prevailing rate as set out in the Price List, minus the standard connection charge (currently £30 and £175 +vat respectively).