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Articles for Category Tag - Openreach

UPD BTOpenreach UK Engineer Repair Delays Slow Broadband and Phone Work

4th September, 2012 (15 Comments)

Consumers requesting the installation of a new broadband and or phone service from their ISP are in some cases being left to wait for several months after BTOpenreach, which is responsible for managing access to BT’s national UK telecoms network, was hit by a spate of problems over the summer months.

BT Challenge Ofcom UK Decision to Cut its Wholesale Broadband Prices

25th August, 2012 (5 Comments)

The Competition Commission (CC) is to investigate Ofcom’s March 2012 decision to cut the annual price of BT’s Wholesale Line Rental (WLR) and Unbundled (LLU) broadband and telephone lines for rival ISPs, such as TalkTalk and Sky Broadband.

Daisy Wholesale UK Join BT Pilot of 330Mbps FTTP On Demand Broadband

25th August, 2012 (0 Comments)

Communications provider Daisy Wholesale has joined the first pilot of FTTP-On-Demand technology, which allows BT to deploy “ultra-fast” 330Mbps (Megabits) capable fibre optic broadband ISP speeds over their existing and slower FTTC lines (due to cover 66% of the UK by the end of 2014).

BT Moves UK Superfast Broadband Cabinet to Satisfy Midhurst Resident

24th August, 2012 (4 Comments)

A resident of Midhurst in West Sussex (England) has won a battle to have the location of BT’s new superfast broadband (FTTC) cabinet moved from Chichester Road after complaining that it was directly outside their window and obstructed pavement access for wheelchair users.

BT to Extend UK Superfast Broadband Discount But Only in Specific Areas

24th August, 2012 (1 Comment)

BTOpenreach has proposed to extend a special offer, which slashed the £80 +vat one-off connection fee for new superfast broadband (FTTC or FTTP) lines down to just £30, for another two months. But there’s a catch, the extended offer would only be available to “specific geographies” around England.

BTOpenreach Recruit 400 Engineers to Boost UK Superfast Broadband Rollout

24th August, 2012 (9 Comments)

BTOpenreach, which is responsible for managing access to and building BT’s national UK telecoms network, has announced plans to recruit 400 new engineers. The new staff will hopefully help to tackle delayed installations and boost the roll-out of its superfast broadband (e.g. FTTC) ISP services.

Waiting Game Continues as Jeremy Hunt MP Updates UK Broadband Policy

20th August, 2012 (29 Comments)

The government’s Culture Secretary, Jeremy Hunt MP, has today said that he wants the UK to have not only the “best” but also now the “fastest broadband of any major European country by 2015” and to extend its coverage beyond the current 90% (population) target. So what’s new?

BT Expand 20Mbps Broadband ISP Services to 85 Percent of UK Premises

20th August, 2012 (7 Comments)

BTWholesale has furnished ISPreview.co.uk with its latest “advanced copper” enablement update for August 2012, which reveals that their 20Mbps (ADSL2+) capable Wholesale Broadband Connect (WBC) / 21CN platform is now available to 85% of UK premises (homes and businesses) and is still expanding.

BTOpenreach UK Toughens Broadband ISP Migration Process to Tackle Abuse

10th August, 2012 (0 Comments)

BTOpenreach, which manages access to BT’s national UK telecoms network, has set a date for the introduction of its new Cancel Other Expedite (COE) process. This is designed to help consumers switch phone and or broadband providers when their old ISP “misuses” the current Cancel Other process to prevent a migration.

BT Forces UK ISPs to Charge More for SFI2 Broadband Engineer Visits

7th August, 2012 (19 Comments)

The base module price of having your ISP call out a BTOpenreach engineer to investigate and potentially fix a broadband fault (Special Faults Investigation 2) on your ADSL telephone line (i.e. IPstream Connect) will increase from £95 +vat to £125 +vat next month.

AAISP Warns UK Government to Fix Costly Broadband Capacity Before Speed

7th August, 2012 (4 Comments)

The Director of UK ISP Andrews & Arnold (AAISP), Adrian Kennard, has warned that the recent focus upon improving the country’s broadband ISP speeds risk neglecting the need for more affordable back-haul capacity to support the new generation of superfast internet access services.

Local Church Help BT Deploy Superfast Broadband in Cornish Fishing Village

6th August, 2012 (2 Comments)

The coastal fishing village of Polperro in Cornwall (England, UK), which has so far been unable to benefit from the massive £132 Million “Big Build” scheme to roll-out BT’s superfast broadband services around the region (here), has finally found a solution after the local Methodist Church stepped in to help.

UPDATE AAISP UK Boss Slams BT Engineers over HomeHub3 Router Bias

18th July, 2012 (12 Comments)

The often outspoken boss of business ISP Andrews & Arnold (AAISP), Adrian Kennard, has criticised BTOpenreach’s engineers today for trying to sell one of its customers a BT-Infinity (FTTC) HomeHub3 router while being paid to fix a separate problem and sometimes refusing to fix faults unless one is present.

Tendring Council and BT Expand Superfast Broadband Cabinet Coverage

17th July, 2012 (2 Comments)

The Tendring District Council (TDC) in Essex (UK) has reached an agreement with BT that will see the operator expand its existing coverage of superfast broadband (FTTC) services to include the rural villages of Kirby-le-Soken, Kirby Cross and Great Holland via three new and previously unplanned street cabinets.

Ripley Town Residents Challenge Obstructive BT FTTC Broadband Cabinets

12th July, 2012 (82 Comments)

Some 60 residents in the Derbyshire UK town of Ripley have handed a petition to BTOpenreach that calls for one of its new superfast broadband (FTTC) street cabinets, which is placed on a corner at the very end of Leamington Street, to be moved because, they claim, it could cause a potentially fatal car crash.

BT Warn of Migration Trouble for Sub Loop Unbundled Broadband ISPs

10th July, 2012 (2 Comments)

BTWholesale has advised that consumers whom attempt to switch their broadband service from a Sub-Loop Unbundling (SLU) based ISP to a Shared Unbundled (LLU SMPF) provider are currently “being rejected” because of a fault, which forces the end-user to cease the service instead.

BTOpenreach to Proactively Notify UK ISPs of Cable Thefts and Damage

5th July, 2012 (0 Comments)

BTOpenreach, which manages access to BT’s national UK phone and broadband network, has invited ISPs to join its new 3 month proof of concept trial that aims to make providers and their customers more aware of when a Major Service Outage (MSO) has been caused by cable theft. Indeed it’s already helped police to make several arrests.