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Articles for Category Tag - BT Wholesale

Openreach Launch New Telecare Phone Migration Services Across UK

17th September, 2025 (11 Comments)

Network operator Openreach (BT) has today announced the official launch of their new telecare migration services across the UK. The service is designed to help UK consumers with old analogue based phone (PSTN / WLR) and medical telecare systems to safely migrate to modern broadband-based (FTTP etc.) connections with digital phone (IP-based) services.

EE UK Set to Cut BT Wholesale Out from Slower Broadband Packages

28th August, 2025 (38 Comments)

Mobile and broadband ISP EE (BT) has confirmed to ISPreview that the approach they currently take on their top 1.6Gbps speed Full Fibre (FTTP) package, which partly cuts BT Wholesale out of the equation, is set to be adopted across their slower tiers too (900Mbps and lower). But customers aren’t expected to notice any real difference.

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BT See Loss of 169k Openreach UK Broadband Lines and Appoints New CFO

24th July, 2025 (72 Comments)

Telecoms giant BT Group just published a short trading update to the end June 2025 (Q1 FY26), which reveals that Openreach lost another 169,000 total broadband lines to rival networks over the past quarter (down from 243k in the previous quarter). But they also saw their “full fibre” (FTTP) coverage grow to over 19 million premises (up by 1m) and take-up increased to 37% (up from 36.13%).

Openreach Tells UK Businesses to “act faster” on Legacy Phone Switch-Off

12th June, 2025 (16 Comments)

Network access provider Openreach (BT) has today warned businesses across the UK that they must “act now” in order to be ready for the old Public Switched Telephone Network (PSTN) to be switched-off in favour of IP-based digital phone (VoIP etc.) services. But many are leaving it until the last minute, “risking network outages and malfunctioning systems“.

Openreach Boost UK FTTP Rollout Pace as BT Broadband Customers Fall to 8.2M

22nd May, 2025 (48 Comments)

The BT Group has today published their biannual full year (H2 FY25) results to March 2025, which reveals that Openreach’s full fibre (FTTP) network added 2.2 million premises to their UK coverage in H2 (up from 2.1m in H1) to cover 18.08m (4.9m in rural areas) and will accelerate its rollout by 20%. But broadband line losses to rivals hit 243k in the last quarter (up from 208k).

UK ISP Spitfire Criticise Openreach for Lack of PSTN Switch Off Contract Clarity UPDATE

20th May, 2025 (12 Comments)

Business telecommunications and UK broadband ISP Spitfire has today called on Openreach (BT) to provide “much needed clarity” for service providers, and the businesses they support, on new contracts related to the looming switch-off of the old Public Switched Telephone Network (PSTN) in favour of IP-based digital phone (VoIP etc.) services.

BT Wholesale Launch Teams Phone Mobile for UK Network Partners

29th April, 2025 (2 Comments)

Network operator BT Wholesale, which supplies a number of UK ISPs with broadband and other communication services, has today launched a new ‘Teams Phone Mobile‘ service for its partners that combines Microsoft Teams’ collaboration features with EE’s mobile connectivity.

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A Tale of FTTP Broadband Delays and Availability on Openreach’s UK Network

8th April, 2025 (22 Comments)

Imagine you’ve just moved into a house. You’ve done all the checking, so you already know the only viable network operator has listed “full fibre” (FTTP) broadband as being “available” to the property. But on the day of your install, the engineer tells you it needs a dig team and your ISP suggests you might have to wait nearly half a year for it to go live. Oh.. and there’s no other fixed line alternatives.

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BT Group Report Loss of 208,000 Total Openreach UK Broadband Lines

30th January, 2025 (44 Comments)

Telecoms giant BT Group has today published a brief trading update to the end of 2024, which reveals that Openreach added another 1 million premises in the last quarter (unchanged) to the coverage of their full fibre (FTTP) broadband ISP network (total 17m) and saw related take-up rise by 472k (net adds) to total 6m (stable at 35%). But total broadband lines fell by 208k as rivals continue to bite.

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BT Wholesale Retires UK Broadband ISP Speed Tester Service

22nd January, 2025 (12 Comments)

Network services provider BT Wholesale has confirmed to ISPreview that they’ve taken the decision to “retire” their long-running BroadBand Performance Test (speed tester), which is a change that was formally introduced at the start of this month. But BT has yet to post a notice about this on the service page, which may cause some confusion for those trying to run a test.

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Openreach Expand Pilot to Help UK Telecare Users Switch to Digital Phones

19th December, 2024 (6 Comments)

Openreach (BT) has today announced that they’ve expanded their small scale ‘Prove Telecare’ trial into a full pilot, which aims to help UK consumers with old analogue based phone (PSTN / WLR) and telecare systems to safely migrate to modern broadband (FTTP etc.) connections with IP / digital phone (VoIP) services.

First Local Authority in Wales Completes Digital Phone Switchover

2nd December, 2024 (1 Comment)

The Bridgend County Borough Council (BCBC) today claims to have become the “first local authority in Wales” to complete a digital switchover of its telecare alarms. This has seen them move away from BT and Openreach’s old copper-based analogue line services (PSTN phones and WLR) to adopt internet-based solutions instead.

BT Wholesale Investigating One Touch Switch Problems with UK ISPs UPDATE2

14th November, 2024 (12 Comments)

BT Wholesale, which supplies a number of UK ISPs with broadband services, has confirmed to ISPreview that they’re investigating an issue with consumer switching between providers via the One Touch Switching (OTS) process that appears to have been introduced on Monday and is disrupting some ISP switches and internet connections.

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BT Group See FTTP Broadband Cover 15.9 Million UK Premises as 5G Tops 80 Percent UPDATE

7th November, 2024 (29 Comments)

The BT Group has today published their latest biannual H1 FY25 results to Sept 2024, which reveals that Openreach’s UK full fibre (FTTP) broadband ISP network added 2.1 million premises to their coverage in H1 to cover 15.9m, while EE’s 5G mobile coverage increased to 80% of the population (up from 75% in H2 FY24). The fibre build rate has also been accelerated again.

BT Deal Allows UK ISP Cuckoo to Sell Openreach Broadband Packages Again

19th September, 2024 (27 Comments)

A new wholesale agreement between BT Wholesale and AllPoints Fibre (APFN) has today been announced, which among other things means that anchor tenant ISP Cuckoo will be able to offer full fibre broadband (FTTP) packages via Openreach’s network.. again (some related services were withdrawn earlier this year and customers booted to a different ISP).

BT Warn UK Lift Operators Not to Leave Users Trapped by Analogue Phone Switch Off

19th August, 2024 (6 Comments)

The CEO of telecoms and broadband provider BT Business, Bas Burger, has written a new letter to critical national infrastructure customers this week, including the likes of lift operators and medical equipment, which warns them of the need to switchover to a digital phone solution before the old analogue (PSTN) service is switched-off.

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Business Utility Provider Everflow Expands into UK Broadband and Phone

13th August, 2024 (0 Comments)

Everflow, which traditionally offers specific utility services to small and medium-sized UK businesses (i.e. water, waste management etc.), has teamed up with communications provider Gamma in order to expand their services into the broadband ISP and phone market.