BT Wholesale Launch Teams Phone Mobile for UK Network Partners

Network operator BT Wholesale, which supplies a number of UK ISPs with broadband and other communication services, has today launched a new ‘Teams Phone Mobile‘ service for its partners that combines Microsoft Teams’ collaboration features with EE’s mobile connectivity.

In short, the new Teams Phone Mobile service claims to allow users to make and take calls, send messages, and collaborate “seamlessly” via a single app across multiple devices. This makes it easier for BTW’s customers to capitalise on unified communications, digital voice, and collaboration opportunities.

End users will require a Teams Phone SKU or E5 licence with Teams for this service, while BTW partners can purchase Teams Phone Mobile on ‘Complete Mobile’ in order to deliver a ready-to-go solution.

BTW Stated Benefits of Teams Phone Mobile 

For users: 

• Greater reliability: Calls can be carried over the mobile network or fixed connectivity, leading to greater reliability and quality of service. Users can move seamlessly between devices without dropping calls or losing context. 
• Better collaboration: Users can seamlessly “uplift” mobile calls to Teams on any type of device, giving them more ways to collaborate. 
• A unified experience: Users can access a combined call history, unified voicemail and status options, across their Teams devices. 

For organisations:  

• One number, everywhere: Users can have one number for mobile, desk and Microsoft Teams, so they can work flexibly and securely from any location, device or network. Teams Phone Mobile users can make and receive calls using their native dialler as well as the Teams app. 
• Security as standard: Businesses can extend enterprise-grade business policies such as recording and retention to voice calls on native mobile devices. Calls from users’ devices can also be set up to appear as though they’re coming from the organisation, keeping users’ mobile numbers hidden. 
• Streamlined communications: Organisations can consolidate redundant fixed-line and mobile services, as well as reducing the number of devices and hardware to buy, manage and support. 

The MD of BT Wholesale, Thea Sztejka, said: “We see significant opportunities for channel partners to diversify and grow within the business communications market. By combining Microsoft Teams with the UK’s best mobile network, our partners can help empower customers to work anywhere, anytime, while strengthening their brand and driving ROI.”