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Articles for Category Tag - BT

Broadband ISP BT to Refund Customers After Duplicate Payments

25th March, 2023 (17 Comments)

UK ISP BT has apologised and promised to automatically refund customers who were impacted after a billing error meant that a “small number” of them had a “duplicate direct debit taken from their bank account“, which in some cases forced a few of those impacted into overdrafts.

Plusnet Named Best UK ISP by 2023 Broadband Genie Awards

24th March, 2023 (18 Comments)

The annual Broadband Genie 2023 survey has just named home broadband ISP Plusnet as the “Best Provider” of the year and also the “Best Value for Money“, while a variety of other internet providers also scooped various other awards across several different categories.

Ofcom May Reallocate Unpaired 2100MHz UK Mobile Band

23rd March, 2023 (5 Comments)

Ofcom has today announced that they may revoke the current mobile operator licences – held by EE (BT), Three UK and O2 (VMO2) – for the unpaired part of the 2100MHz band (1900-1920 MHz), which was originally auctioned off in April 2000 to support the rollout of 3G mobile (mobile broadband) networks.

BT Deal to Bring Gigabit Broadband to 15,000 West London Premises

23rd March, 2023 (4 Comments)

UK ISP BT and the West London Alliance (WLA), which represents the London Boroughs of Barnet, Brent, Ealing, Harrow and Hillingdon, have today announced a new £3.9 million partnership that aims to provide up to 15,000 “homes, schools and businesses with access to ultra-fast broadband” using full fibre technology.

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Openreach Bring FTTP Broadband to 10 Million UK Premises

22nd March, 2023 (45 Comments)

Network operator Openreach (BT) has officially confirmed that their £15bn rollout of gigabit-capable Fibre-to-the-Premises (FTTP) based broadband ISP technology has today reached the milestone of 10 million premises passed (up from 9.57m in Dec 2022). Some 3 million customers have also been connected (up from 2.73 million).

Mobile Operators to Test UK Wide Emergency Alerts on 23rd April

20th March, 2023 (39 Comments)

The government and mobile operators have officially started activating the new UK-wide Emergency Alerts service, which has been designed to warn mobile users if there’s a “danger to life nearby” (e.g. severe flooding, fires and extreme weather). But it will only work on modern 4G and 5G Smartphones.

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Ofcom See Average UK Fixed Broadband ISP Speeds Hit 65.3Mbps

20th March, 2023 (14 Comments)

The UK telecoms regulator, Ofcom, has posted a small interim update to the data they hold on fixed line home broadband ISP speeds, which reveals that the average (median) UK download speed has increased to 65.3Mbps (up by 10% from 59.4Mbps six months ago) and uploads hit 15.5Mbps (up by 45% from 10.7Mbps).

EE Invites BT Customers to Faster FTTP Broadband Speeds Trial

18th March, 2023 (45 Comments)

Selected customers of UK ISP EE and BT’s Fibre-to-the-Premises (FTTP) based home broadband packages are being invited to take part in a new “Faster Broadband Speeds Trial“, which we suspect will involve the use of Openreach’s new 1.2Gbps and 1.8Gbps tiers (both offer 120Mbps upstream).

Openreach Engineers Near Forth Road Bridge Scotland

Openreach Bring FTTP Broadband to 800,000 Scotland Premises

14th March, 2023 (4 Comments)

Network access provider Openreach (BT) has announced that their new gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network now covers over 800,000 premises across Scotland, which has been achieved via an investment of just £240 million (reflecting their “average UK build cost” of £300 per premises passed).

FarrPoint Maps 4G Mobile Coverage Across Cheshire in England

13th March, 2023 (1 Comment)

Consultancy firm FarrPoint has today posted the results of a recent survey they conducted alongside the Connecting Cheshire (Digital Cheshire) partnership to measure 4G mobile (mobile broadband) coverage across the region’s “main transport routes” (i.e. motorways, A and B roads), which reveals a mixed picture of network reach.

Uswitch 2023 Awards Name Best UK Broadband and Mobile Providers

9th March, 2023 (12 Comments)

Uswitch.com has unveiled the winners of their annual 2023 Telecoms Awards event, which among things saw Plusnet named as the best LARGE broadband ISP of the year, while Hyperoptic took the same award for smaller providers. Meanwhile, BT was named as the most reliable broadband ISP and giffgaff came top for mobile.

BT Updates on Expanded Pilots of New UK Digital Voice Rollout

8th March, 2023 (63 Comments)

Broadband ISP BT has today confirmed that they will restart the national UK rollout of their new Voice-over-Internet-Protocol (VoIP) based Digital Voice product from April 2023, which will start gradually with a series of expanded pilot schemes that will be made up of “lower usage landline customers” who already have full fibre broadband.

Q4 2022 Openreach Progress Update on Wales FTTP Rollout

7th March, 2023 (10 Comments)

The Welsh Government (WG) has published a Q4 2022 progress update on their £52.5m Phase 2 Superfast Cymru contract with Openreach (BT), which reveals that a total of 35,770 extra premises (up from 34,122 in Q3) have now gained access to their gigabit speed Fibre-to-the-Premises (FTTP) broadband ISP network.

Openreach UK Rebranding All its Logos and Engineering Vans

3rd March, 2023 (95 Comments)

Network access provider Openreach, which supplies broadband and Ethernet services to ISPs and businesses across the United Kingdom, has begun re-branding their entire fleet of engineering vans and other paraphernalia – seemingly in order to underline their independence from BT and to better reflect their strategy.

Plusnet UK Sweeps the 2023 Expert Reviews Broadband ISP Awards

2nd March, 2023 (21 Comments)

Consumer website Expert Reviews has published the winners of their annual “Best Broadband Awards 2023” event, which has surveyed UK consumers in an effort to identify the best Internet Service Providers (ISP) across a range of categories. Much like last year, the overall winner was named as Plusnet, again.

Deutsche Telekom Ponders Future of its 12.5 Percent BT Stake

28th February, 2023 (27 Comments)

The boss of German telecoms giant Deutsche Telekom (DT), Tim Höttges, has said that taking out a £5.6bn stake in UK broadband and telecoms giant BT Group in 2015 has turned out to be the “biggest mistake” he ever made, after its value fell by almost £4bn. But DT hasn’t given up on the possibility of doing a deal for BT.

BT Estimates it Boosted UK Economy by £24bn GVA in 2021-22

28th February, 2023 (0 Comments)

Broadband ISP and telecoms giant BT and consultancy firm Hatch have today published their annual economic impact report for 2021/22, which among other things found that the operator provided an estimated boost of £24bn (Gross Value Added) to the UK economy last year and supported a total of 284,00 jobs.