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Articles for Category Tag - EE

 

18th June, 2019 (6 Comments)

Mobile operator EE has announced that their Video Data Pass add-on, which allows UK customers of their 4G and 5G based mobile broadband network to stream online video without it reducing their monthly data allowance, has now added support for both the BBC’s iPlayer service and YouTube.

15th June, 2019 (15 Comments)

Which? has conducted a new “loyalty penalty” study of entry-level “fibre broadband” and phone bundles across 12 of the biggest broadband ISPs in the UK market. This reveals that customers of Virgin Media, TalkTalk and the Post Office are hit by the biggest price hikes (up to 60%) after their initial contract ends.

12th June, 2019 (8 Comments)

BT, the owner of EE, has provided information to Ofcom that suggests it failed to apply the regulator’s new price cap on UK calls to 118 numbers (Directory Enquiries) until mid-April 2019, which may have resulted in a tiny number of customers being incorrectly charged.

6th June, 2019 (10 Comments)

The Country Land and Business Association (CLA), Countryside Alliance, National Farmers Union (NFU), Rural Services Network and Which? have today jointly called on the UK Government to ensure that the proposed plan by mobile broadband operators to improve rural 4G network coverage meets “four key tests.”

6th June, 2019 (3 Comments)

Crowdsourced data analysis company Tutela has revealed the results from their latest study of mobile broadband performance (i.e. speeds, latency, jitter and packet loss) across the United Kingdom. Overall EE (BT) remains top of the pack for 4G networks, while Three UK does the best for older 3G services.

3rd June, 2019 (9 Comments)

Telecoms giant BT (EE) has announced that their new 5G based UK mobile broadband network will be underpinned by a cloud-driven platform from Juniper Networks. As a result the operator hopes to enable a more flexible, virtualised and unified network infrastructure that can deliver to various different requirements.

22nd May, 2019 (25 Comments)

Mobile operator EE (BT) has today moved to steal some of Vodafone’s thunder by announcing that their own commercial ultrafast 5G mobile (mobile broadband) network will go live (non-trial) from 30th May 2019 in parts of London, Cardiff, Edinburgh, Belfast, Birmingham and Manchester. New rollout locations for 2020 have also been confirmed.

22nd May, 2019 (7 Comments)

The second stage of the annual Broadband Genie 2019 survey has today presented several awards to Zen Internet, the Post Office and Plusnet after they took the top spots across various different UK ISP performance categories. Overall budget ISP Plusnet took home the most wins, including for “Best Broadband Provider.“

20th May, 2019 (2 Comments)

The UK High Court of Justice has ruled that Ofcom must pay back £220m to mobile operators as part of restitution for the regulator’s handling of a licence fee hike to the 900MHz and 1800MHz (3G and 4G) spectrum bands (i.e. £82.4m to EE, £54.4m for Vodafone, £54.4m for O2 and £26.9m for Three UK).

15th May, 2019 (2 Comments)

Crowd-sourced network analyst firm OpenSignal has conducted a short, albeit very interesting, analysis of how the different amounts and frequencies of radio spectrum owned by 4G mobile operators (Three UK, Vodafone, O2 and EE) can impact mobile broadband speeds across the United Kingdom.

13th May, 2019 (12 Comments)

Mobile operators EE (BT), Vodafone, O2 and Three UK have confirmed a new agreement that could help to boost the rural coverage of their 2G, 3G, 4G and future 5G networks. Under the deal a new infrastructure company will be established to help build masts in remote areas. Now they just need Ofcom to agree.

12th May, 2019 (27 Comments)

The trade association for mobile operators, Mobile UK, has warned that many councils currently adopt an “inconsistent” approach to improving mobile connectivity and fixed line broadband is often given a higher priority. Instead the group wants local authorities to take the future roll-out of ultrafast 5G networks more seriously.

10th May, 2019 (9 Comments)

The National Audit Office (NAO) has today issued a damning report into the Home Office’s handling of the new 4G (EE) based Emergency Services Network (ESN), which will now cost a total of £9.3bn (£3.1bn more than forecast in 2015) and it will be July 2029 before the financial benefits outweigh its costs (7 years late).

8th May, 2019 (20 Comments)

The national UK telecoms regulator has today published their 2019 study of fixed line home broadband ISP speeds, which reports that the average download rate has risen from 46.2Mbps last year to 54.2Mbps now and uploads hit 7.2Mbps (up from 6.2Mbps). But the gap between urban and rural areas has worsened.

3rd May, 2019 (5 Comments)

Mobile operator and UK ISP EE has begun contacting existing customers of their fixed line home broadband and phone packages in order to inform them of a price hike, which will see some but not all of their related packages increasing by an “average” of +£2 extra per month.

1st May, 2019 (18 Comments)

Mobile operator EE (BT) has today launched a new range of “Smart” 4G plans for Pay Monthly customers that come with the UK’s first “swappable benefits” (comprised of the Video Pass, Music Pass, access to the BT Sport app and Extended roaming), as well as the first “lifetime smartphone warranty” from a network.

30th April, 2019 (2 Comments)

Ofcom has today published their 2019 survey of UK service quality, call waiting times, complaints and install times among the largest broadband ISPs and mobile operators. Overall TalkTalk attracted the lowest satisfaction for home broadband (79%) and Tesco Mobile did the same for mobile (90%).

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