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Articles for Category Tag - EE

H2 2021 Test of 5G Speed in Coventry, Leeds and Bradford, Nottingham and Sheffield

14th October, 2021 (8 Comments)

Mobile benchmarking firm RootMetrics has today published the first H2 2021 results from their testing of 5G (mobile broadband) networks in the UK cities and towns of Coventry, Leeds and Bradford, Nottingham and Sheffield. EE delivered the fastest speed and availability in most of the locations, but not all.

EE Tops Tutela’s Q3 2021 Benchmark of UK Mobile Networks UPDATE

14th October, 2021 (1 Comment)

Crowdsourced benchmarking firm Tutela has published their latest Q3 2021 study of mobile broadband (4G and 5G) performance across the United Kingdom, which found that EE “dominated the majority of the metrics tested,” but Three UK are challenging when looking at the latest ultrafast 5G services.

BT Mobile Charges Customer GBP235 for No Charges PAC Switch

9th October, 2021 (15 Comments)

BT (BT Mobile) has apologised and refunded one of their UK Mobile customers after their system informed him that “there won’t be any charges to switch your service to another mobile provider,” only to later hit him with a bill of £234.97 after having done exactly that. Customer support then refused to help, until we got involved.

EE UK Tops Opensignal Q3 Mobile Benchmark, But Lose Grip in 5G

29th September, 2021 (11 Comments)

Opensignal’s latest Q3 2021 Mobile Network Experience Report, which uses crowd-sourced data to measure the 4G and 5G (mobile broadband) performance of all four primary operators (EE, Vodafone, O2 and Three UK) to determine which delivers the best service, has given most of the awards to EE. Except when only looking at 5G.

EE Get O2 Mobile UK Ad Banned by ASA for Best Coverage Claim

22nd September, 2021 (11 Comments)

Mobile operator O2 (VMO2) has had one of its press adverts banned by the UK Advertising Standards Authority (ASA) after rival EE (BT) complained that it misleadingly made a claim of being “Britain’s Best for Coverage,” which was based on flaky feedback from a consumer survey, rather than objective technical evidence.

Broadband Giant BT Bring UK Net Zero Target Forward to 2030

20th September, 2021 (9 Comments)

Telecoms giant BT (EE) has today announced that they’re bringing forward their target for achieving Net Zero by 15 years (i.e. removing as many carbon emissions as they produce), moving it from 2045 to 2030 for their own operational emissions. But their supply chain and customer emissions won’t follow until 2040.

RootMetrics Name Top 13 UK Cities for 5G Speed and Availability

16th September, 2021 (0 Comments)

Mobile benchmarking firm RootMetrics has today published a general comparison of 5G based mobile (mobile broadband) speeds and availability across 13 of the United Kingdom’s key cities, which sees Glasgow take the top spot on an aggregated average (median) download speed of 144.3Mbps and availability of 28.3%.

Ookla Publish Latest UK 5G Mobile Broadband Speeds for Q1-Q2 2021

14th September, 2021 (5 Comments)

Ookla, which runs Speedtest.net, has today revealed more data about 5G mobile speeds and availability across the UK. Overall, the country delivered average (median) 5G download speeds of 167.38Mbps (15.91Mbps upload), but availability is still low at 10.2% (17.9% on EE, 10.3% on Vodafone, 6.4% on Three UK and 5.4% on O2).

EE Starts UK Deployment of 5G Mobile via the 700MHz Band

14th September, 2021 (15 Comments)

Mobile operator EE (BT) has today announced that they will begin rolling out the new 700MHz band for use on their ultrafast 5G based mobile (mobile broadband) network from October 2021. Redditch, Morecambe and Cramlington will be amongst the first UK towns to benefit from the extra spectrum.

Another U Turn as Three UK Reintroduce EU Roaming Charges

9th September, 2021 (101 Comments)

Mobile operator Three UK, which last year said that they planned to “retain” EU roaming at no extra cost “regardless of Brexit negotiations“, has today followed the U-turns from rivals EE (BT) and Vodafone by announcing their intention to reintroduce roaming charges on texts, data (mobile broadband) and calls.

Consumers-Complaints-for-Ofcom-UK-via-Smartphone

Ofcom Shames Virgin Media Over Broadband and TV Complaints UPDATE2

6th September, 2021 (29 Comments)

Ofcom has today published their Q1 2021 (calendar) consumer complaints study, which names and shames Virgin Media UK for attracting the most moans about fixed line home broadband, Pay TV and landline phone services in the quarter, while Three UK did the same for Mobile.

Snapshot of EE UK Data Traffic During UEFA Euros and British F1

18th August, 2021 (2 Comments)

Mobile operator EE (BT) has today published a very brief snapshot of how mobile broadband (data) traffic, via 4G and 5G connectivity, was impacted during the recent UEFA Euro 2020 football tournament and the British F1 (GP) race at Silverstone this summer.

EE UK Extends Stay Connected Unlimited Data to More Plans

18th August, 2021 (8 Comments)

Mobile operator EE has announced that their “Stay Connected” feature, which effectively enables unlimited mobile broadband use on even 4G or 5G Pay Monthly plans with capped data allowances, has been extended to work with ‘Essential’ and ‘Smart’ plans on tablets, laptops and mobile WiFi router devices, as well as data SIMs.

EE UK to Launch New Pay As You Go (PAYG) Mobile Packs

17th August, 2021 (18 Comments)

Mobile network operator EE (BT) has announced that they will launch a new range of Pay As You Go (PAYG) mobile packs tomorrow, which will start from just £5 (currently £10) and give you more calling minutes and a bigger 4G data allowance (mobile broadband) than the standard packs.

Bilsdale Transmitter Fire Knocks Out TV, Radio and Mobile in Region

11th August, 2021 (28 Comments)

A major fire at Arqiva’s (Cellnex) 315 metre tall Bilsdale Transmitter site in North Yorkshire (England) has knocked out TV and radio services for more than 1 million surrounding premises. On top of that, mobile (2G, 3G and 4G) services from O2, EE, Three UK and Vodafone have also been disrupted.

EE UK Add Netflix as Smart Benefit and Full Works Plan for Android

11th August, 2021 (10 Comments)

Customers of mobile operator EE (BT) can now add Netflix’s video streaming service as an inclusive benefit on their “Smart” plans. The provider has also made their “Full Works” plan available on Android devices (previously it was only for iPhones), allowing users to choose Netflix, Apple Music and BT Sport plus “full speed unlimited data.”

U Turn as Vodafone UK Reintroduce EU Mobile Roaming Charges

9th August, 2021 (72 Comments)

Well, that was one of the fastest U-turns in history. Mobile operator Vodafone UK, which in June 2021 (here) told ISPreview.co.uk they had “no current plans to change our approach to roaming in the EU” (this after rival EE reintroduced roaming charges), has now decided to introduce such charges after all.