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Articles for Category Tag - EE

 
mobile_phone_sim_cards

28th July, 2015 (5 Comments)

Switching to a different Mobile Network Operator (MNO) in the United Kingdom could soon become even easier after the national telecoms regulator, Ofcom, proposed a number of changes that they claim would harmonise and thus simplify the process by taking a cue from home broadband ISP migrations.

ee uk logo map

27th July, 2015 (3 Comments)

Mobile giant EE has reported their latest Q2 2015 results today, which revealed that the operators 4G network coverage had reached the 90% (population) milestone. Elsewhere their fixed line home broadband subscriber growth slowed to total 919,000 (up by +35K in Q2 vs +50K in Q1 and +44K in Q4 2014).

broken uk internet connection and running man

3rd July, 2015 (4 Comments)

Mobile and Internet provider EE UK, which is in the middle of being gobbled by BT for £12.5bn, has today been fined £1 million after Ofcom found earlier this year that the telecoms operator had broken its rules for governing how you should handle customer complaints (General Condition 14.4).

bt uk isp logo

1st July, 2015 (0 Comments)

BT has tweaked some of their Internet and mobile package features and prices by adding 1000 minutes to the BTMobile 2GB tariff, cutting the cost of their superfast Unlimited BTInfinity (FTTC) service to just £12.50 a month and returning Sainsbury’s vouchers worth £75 to £125 to their home broadband deals.

angry uk internet user

30th June, 2015 (1 Comment)

The communications regulator has today published their latest Q1-2015 consumer complaints report, which saw overall complaint volumes continue to fall across most of the major UK mobile, pay tv, fixed line phone and broadband sectors. But the news isn’t so good for EE, which has seen gripes surge.

award best broadband uk ISP gold trophy

26th June, 2015 (6 Comments)

Broadband and phone providers PlusNet, Virgin Media and the Post Office have come top of a new survey of customer service quality, which questioned some 14,000 respondents about their experiences. Sadly TalkTalk / AOL and EE could all be found at the lowest rated end of the scale.

broadband internet speed speedometer

25th June, 2015 (3 Comments)

Mobile operator EE has come top in the latest RootMetrics study of Mobile Broadband (3G and 4G) performance for the United Kingdom’s capital city of London, with the operator reporting the fastest median download speed of 25.4Mbps and the fastest uploads of 19.3Mbps. Vodafone was a distant 2nd.

ee uk logo

24th June, 2015 (2 Comments)

Telecoms operator EE has announced that their offer of a free portable 2600mah Smartphone charger (Power Bar) for existing mobile and fixed broadband customers, which suffered a huge supply shortage shortly after it was first introduced in April (here), has returned.

mobile broadband uk

16th June, 2015 (0 Comments)

A new report from Juniper Research has predicted that Mobile Network Operators (MNO) will offload 60% of their Smartphone and Tablet based Mobile Broadband (3G, 4G) data traffic to WiFi networks by 2019 (equivalent to 115,000 Petabytes), which is up almost four-fold from 30,000PB this year.

bt uk mobile tower logo

9th June, 2015 (6 Comments)

The Competition and Markets Authority has predictably approved last month’s request by BT for their £12.5bn merger with mobile telecoms giant EE to be “fast-tracked” to a full in-depth phase 2 investigation of the acquisition, which should save a little time.

Virgin Media 2014 UK Logo

2nd June, 2015 (1 Comment)

A new research note from Berenberg Bank has estimated that BT’s on-going £12.5bn effort to buy mobile operator EE could in the long-term be good news for investors, but they also predict that it will result in Virgin Media ending their existing Mobile Virtual Network Operator (MVNO) deal with the UK mobile giant.

wireless mobile broadband mast vodafone uk

19th May, 2015 (1 Comment)

Statistical experts RootMetrics have today published a report into the mobile network performance of EE, Three UK, Vodafone and O2 across 16 of the United Kingdom’s largest cities, which reveals that EE delivers the overall best performance thanks to their stronger 4G network. But the others are catching.

bt uk mobile tower logo

18th May, 2015 (10 Comments)

Telecoms giant BT has today submitted its official response to the Competition and Markets Authority‘s (CMA) review of their £12.5bn move to buy mobile operator EE. As part of this the operator has said that its acquisition would “enhance” rather than hurt competition in the UK telecoms market.

ee sim mobile broadband

18th May, 2015 (0 Comments)

Mobile operator EE has announced that their standard tablet plans have increased in price by £1 per month, but as compensation all 4GEE Extra tablet plans will be reduced by £2 until 2nd June 2015. On top of that they’ve reintroduced the 4G pay-as-you-go limited edition SIM, which gives you 100GB of Mobile Broadband data free for 2 months.

ee uk logo map

13th May, 2015 (2 Comments)

Mobile operator EE reports that their 4G (LTE) customers have now passed the magic 10 million mark and related Mobile Broadband traffic has surpassed 3G, with rural areas seeing some of the best benefits. 4G usage in rural parts of Scotland has increased 60%, usage in rural Wales is up 50% and data in the South West of England was up 49%.

criticism uk consumer broadband isp complaints

12th May, 2015 (1 Comment)

The communications regulator has today published their latest quarterly consumer complaints report to the end of 2014 and unsurprisingly, despite a general flatness in complaint volumes, there are still some familiar names topping the tables. We’re looking at you EE (fixed broadband and phone), Vodafone (mobile) and BT (Pay TV).

netflix uk unlimited broadband movie streaming

12th May, 2015 (5 Comments)

Netflix, the popular Internet movie and TV streaming provider, has just published their latest April 2015 ISP Speed Index update for the United Kingdom and revealed that Virgin Media is still holding the top spot with a score of 3.74Mbps (Megabits per second). But take with the usual pinch of salt.

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