Home » UK ISP News Archive » Article Tag: Europe (368 Posts)

Articles for Category Tag - Europe

Ofcom Move to Protect UK People from Mobile Roaming Bill Shocks

20th July, 2023 (13 Comments)

Ofcom has today proposed new rules to force mobile network operators, such as Three UK, Vodafone, EE and O2 (inc. MVNO operators), to protect consumers who travel abroad from mobile BILL SHOCKS on data (broadband), call and text charges by introducing new roaming alert protections for consumers and small businesses.

easySim’s Low Cost Mobile Travel Data Service Goes Live in UK

17th July, 2023 (22 Comments)

As predicted last month (here), the Stelios-linked easy® family of brands (i.e. easyJet, easyMoney, easyCar) has this week launched a new UK mobile operator service called easySim.global, which is focused on giving people low cost travel data (mobile broadband) to use all around the world via eSIM.

Survey Claims Brits Stung by £539m of Unexpected Mobile Roaming Charges

22nd June, 2023 (19 Comments)

A new Opinium survey of 2,000 UK adults, which was commissioned by Uswitch, has claimed that British people have had to fork out approximately £539m in “unexpected roaming” costs over the past 12 months since most mobile operators reintroduced EU roaming charges.

UK easy Group to Launch easySim for Low Cost Mobile Travel Data

19th June, 2023 (19 Comments)

A new mobile operator called easySim.global, which is part of the familiar Stelios-owned group of brands (e.g. easyJet, easyMoney, easyCar) and last existed around a decade ago as easyMobile before vanishing, appears set to launch this summer. But the focus this time will be on giving people low cost travel data all around the world.

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Colt Completes New Dark Fibre Link via the Channel Tunnel

13th June, 2023 (7 Comments)

Colt Technology Services has confirmed the completion of a new multi-Terabit speed capable Dark Fibre (G.652D/G.657) cable along the Channel Tunnel, which runs between the UK (Folkestone, Kent) and France (Coquelles, Pas-de-Calais) under the English Channel sea.

Ofcom Must Improve Protection Measures for EU Mobile Roaming

8th August, 2022 (31 Comments)

A new MSE report has called on Ofcom to improve consumer protection measures for mobile roaming when within the EU, which follows after the organisation’s research highlighted that consumers are still at risk of being caught out by unexpected roaming costs. But operators aren’t helping by adopting different definitions of a “day“.

EU Publishes 2022 Broadband Connectivity Progress Study vs UK

8th August, 2022 (4 Comments)

The European Commission recently published their annual 2022 Digital Economy and Society Index (DESI), which charts how the EU’s fixed line broadband ISP and mobile networks compare across all of its 27 countries. The UK was removed from this report post-Brexit, but it’s still possible to see how we compare by using Ofcom’s data.

ASDA Mobile UK Hike PAYG Prices and Limit Data for EU Roaming

3rd August, 2022 (48 Comments)

The mobile division of supermarket giant ASDA has begun notifying customers of a huge price hike to their Pay As You Go (PAYG) services, while also revealing that they will slash the amount of inclusive data (mobile broadband) that you can use while roaming within the EU from 25GB (GigaBytes) to just 5GB per bundle!

Giffgaff UK Slash Mobile Data Allowance on Free EU Roaming UPDATE

21st June, 2022 (42 Comments)

Mobile operator giffgaff has today followed Tesco Mobile’s recent, if controversial, decision (here) to end free EU roaming for UK customers by announcing a huge 75% reduction in inclusive data roaming (mobile broadband) from 20 GigaBytes (GB) to just 5GB, as well as rates of 10p per MegaByte (MB) beyond that.

Tesco Mobile UK Does U-turn to Reintroduce EU Roaming Fees

21st June, 2022 (40 Comments)

Customers of mobile operator Tesco Mobile have been left shocked and disappointed after the operator quietly updated their Terms & Conditions on 16th June 2022, which means that new or upgrading subscribers will no longer be able to benefit from free EU roaming – effective from 1st January 2023.

CityFibre UK Scoops FTTH Council Europe’s Operator Award

24th May, 2022 (2 Comments)

The FTTH Council Europe, which is currently holding its annual conference in Vienna (Austria) this week, has today announced the winners of three awards that reflect those who have made “outstanding contributions” to the acceleration of FTTP/B deployment in Europe. One of the headline ‘Operator Award‘ winners was CityFibre.

Vodafone UK Updates on Changes to Roaming and Basics Plans UPDATE

9th February, 2022 (7 Comments)

Mobile operator Vodafone UK has informed us of some changes they’ve made to their SIM-Only “Basics” plans from 6th and 9th February 2022, which relates to the introduction of new roaming options (costs), the removal of data capping (not quite what it sounds like) and the enabling of a spend manager.

Virgin Media O2 UK Commits to Retain Free EU Mobile Roaming

9th January, 2022 (37 Comments)

Customers of O2 and Virgin Mobile (VMO2) may be pleased to learn that the mobile operator has just said they “will not be reintroducing roaming fees in Europe.” The move is likely to afford them a distinct competitive advantage for travellers over rivals at EE (BT), Three UK and Vodafone, where inclusive EU roaming is due to end (example).

Vodafone UK and EE Delay Reintroduction of EU Roaming Charges

6th January, 2022 (31 Comments)

Mobile operators Vodafone and EE (BT) have moved to mildly delay the planned reintroduction of EU roaming charges, which will eventually see most customers being charged £2 per day to use their UK allowances (calls, texts and data / mobile broadband) across related countries. Previously, you could do this at no extra cost.

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The EU Publishes 2021 Broadband Connectivity Progress Study

12th November, 2021 (10 Comments)

After a long delay due to COVID-19, the European Commission has today published their annual 2021 Digital Economy and Society Index (DESI), which reveals how the EU’s fixed line broadband ISP and mobile networks compare. The UK was removed from this edition due to Brexit, so we’ve used Ofcom’s data to compare.

Colt and Getlink to Deploy New Fibre Optic Network via Channel Tunnel

1st September, 2021 (3 Comments)

Colt Technology Services and Getlink have today signed an exclusive new 25-year agreement to install and operate a new multi-Terabit speed fibre optic IQ Network through the Channel Tunnel, which runs between the UK (Folkestone, Kent) and France (Coquelles, Pas-de-Calais) under the English Channel sea.

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O2, Vodafone and Three UK Respond to EU Roaming Concerns

24th June, 2021 (31 Comments)

The controversial decision today by UK mobile operator EE to reintroduce EU roaming charges for new and upgrading customers (here) has resulted in some concern that other operators would follow suit. In response, we asked O2, Vodafone and Three UK to clarify whether they’re planning to do something similar.