Home » UK ISP News Archive » Article Tag: Giganet (42 Posts)

Articles for Category Tag - Giganet

Former Giganet UK Broadband Customers Suffer Cancellation Woes

19th April, 2024 (5 Comments)

Some of Giganet’s former customers have this week complained that they’ve suffered incorrect billing and cancellation problems after switching away to a different broadband ISP on Openreach’s UK network, which should normally be a smooth and largely automated migration process.

Broadband ISP Giganet Start Directing New CityFibre Users to Cuckoo

12th April, 2024 (15 Comments)

Internet provider Cuckoo has confirmed that, starting from today, new customers in CityFibre’s full fibre (FTTP) broadband areas that may be looking to sign-up online with UK ISP Giganet will instead be diverted to Cuckoo. The move forms part of Fern Trading‘s (Octopus Investments) ongoing network consolidated efforts.

ISP TalkTalk to Acquire Shell Energy’s UK Broadband Customers

14th December, 2023 (39 Comments)

News reports claim that the Octopus Energy Group will shortly sell Shell Energy’s remaining internet and phone customers, reflecting a total base of around 480,000, to budget broadband ISP TalkTalk for an as yet undisclosed sum. The deal could be formally announced within the next few days.

Questions for Broadband as Octopus Finish Shell Energy UK Purchase

5th December, 2023 (18 Comments)

Broadband ISP and energy provider Shell Energy has confirmed that the Octopus Energy Group have now completed their acquisition of the UK retail provider from the Shell Group, which follows the signing of a related deal in September 2023 (here). But uncertainty remains over the future of their internet and phone customers.

Fern Trading Finalise Consolidation of its UK Full Fibre Networks

14th September, 2023 (34 Comments)

After a significant number of redundancies and a long period of silence, investment group Fern Trading – part of Octopus Investments – has finally revealed the structure of their UK fibre optic network following the consolidation of FTTP broadband ISPs Jurassic Fibre, Swish Fibre, Giganet and AllPoints Fibre.

Broadband ISP Giganet Probes Degraded UK Service Problem UPDATE2

25th July, 2023 (3 Comments)

Internet provider Giganet are today reporting that they’re investigating a problem across their national UK network, which may be causing some leased lines (Ethernet) and full fibre (FTTP) broadband customers to experience degraded service quality.

Giganet FTTP Cherry Picker and Engineers

Giganet Finish First Phase of FTTP Broadband Rollout in England

18th July, 2023 (8 Comments)

Fern Trading-backed UK ISP Giganet (Cuckoo) has today announced that they’ve completed the first phase of their £250 million deployment of a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband network, which aims to reach poorly served homes and businesses across parts of Hampshire, Dorset and Wiltshire in England.

Giganet Engineers Overseeing Street FTTP Build 2023

Broadband ISP Giganet Secure Gold Standard in Five ISO Accreditations UPDATE

3rd July, 2023 (4 Comments)

Giganet (Cuckoo), which is deploying their own UK full fibre (FTTP) broadband network and selling via existing networks (e.g. CityFibre, Openreach), has today announced that they’ve become one of the first ISPs in the country to be certified for five ISO accreditations (international standards) under a UKAS-approved auditing body.

Customers of Giganet Broadband Suffer Mass UK Service Outage UPDATE

10th May, 2023 (9 Comments)

Fern Trading-backed UK ISP Giganet (Cuckoo) appears to have been suffering from a “mass service outage” over the past 12-24 hours which, judging by feedback from customers across the UK, has resulted in a variety of sporadic connectivity problems since around 3pm yesterday afternoon.

UK ISP Giganet Launch Full Fibre Packages for Small Businesses

1st March, 2023 (1 Comment)

Broadband provider Giganet (Cuckoo) has today announced that they’ve launched a new full fibre (FTTP and Ethernet) package for SOHO (small office, home office) customers in the small business sector, which they said is “ideal for offices of 1-10 employees” and will be offered via both their Openreach and CityFibre networks.

Giganet Extend CityFibre FTTP Broadband Availability to Scotland

17th February, 2023 (4 Comments)

UK ISP Giganet has today announced that their gigabit-capable Fibre-to-the-Premises (FTTP) broadband service, specifically the part that is served via CityFibre’s network, has been extended again and is now also available to 360,000 premises across Scotland (Inverness, Aberdeen, Dundee, Renfrewshire, Stirling, Glasgow and Edinburgh).

Fern Consolidates UK ISPs Jurassic Fibre, Swish Fibre, Giganet and AllPoints Fibre UPDATE2

8th February, 2023 (21 Comments)

In a major development, investment firm Fern Trading has just announced that several of their full fibre broadband ISPs and networks (i.e. those where they hold a majority stake) – including Jurassic Fibre, Swish Fibre, Giganet (Cuckoo) and AllPoints Fibre – are to be consolidated into a single Fibre-to-the-Premises (FTTP) operating entity.

AltNet ISP Giganet to Open UK Full Fibre Network to Wholesale

16th December, 2022 (7 Comments)

Fern Trading-backed broadband provider Giganet (Cuckoo) has revealed that they intend to open up their new gigabit-capable Fibre-to-the-Premises (FTTP) broadband network, which is being rolled out across the South of England, to wholesale during 2023, so that other UK ISPs can sell services over it.

ISP Giganet Confirms FTTP Broadband Rollout in Storrington

26th October, 2022 (8 Comments)

Fern Trading-backed broadband ISP Giganet (Cuckoo), which is investing £250m to build a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband network across the South of England, has today confirmed that they’re investing £20m to reach more than 18,500 homes in Hurstpierpoint and Storrington (West Sussex).

Giganet Name 5 More Hampshire Areas for FTTP Broadband Build

20th October, 2022 (10 Comments)

Fern Trading-backed UK broadband ISP Giganet (Cuckoo), which is currently investing £250m to build a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband across parts of Southern England, has this week unveiled a new batch of five locations in Hampshire to benefit from their ongoing deployment.

Broadband ISPs Giganet and Cuckoo to Create 250 New UK Jobs

14th October, 2022 (4 Comments)

Network operator Giganet has today joined forces with its recent consumer ISP acquisition of Cuckoo to announce that the newly merged pair plan to create 250 new jobs to support future growth, as well as the ongoing rollout of their own gigabit-capable Fibre-to-the-Premises (FTTP) broadband network across England.

ISP Giganet Expand UK Full Fibre Rollout to 2 Wiltshire Towns

30th September, 2022 (6 Comments)

Network operator and UK ISP Giganet has confirmed that their rollout of a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband network has begun to be extended into the two Wiltshire (England) market towns and civil parishes of Marlborough and Devizes, which will benefit 21,500 homes at a cost of around £23m.