UK ISP Giganet has today announced that their gigabit-capable Fibre-to-the-Premises (FTTP) broadband service, specifically the part that is served via CityFibre’s network, has been extended again and is now also available to 360,000 premises across Scotland (Inverness, Aberdeen, Dundee, Renfrewshire, Stirling, Glasgow and Edinburgh).
Just to recap. Giganet is currently investing £250m with Fern Trading to build their own full fibre network for 300,000 premises across poorly served parts of Hampshire, Dorset, Wiltshire and West Sussex by the end of 2025 (here). But the operator is also continuing to expand the availability of FTTP via Openreach and CityFibre’s wholesale networks in different parts of the country, to help maximise coverage.
As we recall, Giganet’s expansion across CityFibre’s footprint was originally due to reach nationwide availability by around the end of April or May 2023 (here), and they’ve already become available across much of the operator’s fibre footprint. Today’s announcement adds to that by extending across another 360,000 homes – on CityFibre’s platform – in Inverness, Aberdeen, Dundee, Renfrewshire, Stirling, Glasgow, and Edinburgh.
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The ISP has pledged to plant a tree for every new Scottish customer they connect. Aside from planting trees, new customers will also be able to enjoy the first 3 months of service for free.
Tanya Thorne, Chief Marketing Officer at Giganet, said:
“We take topics such as the climate emergency very seriously, and moreover, we act. Doing the right thing for our planet is something we are passionate about. Through our partnership with Ecologi, each new Scottish customer will contribute to supporting local reforestation in the United Kingdom, with schemes in Ayrshire and Mull, adding further trees to our 22,000+ strong forest.
We pride ourselves in putting the customer first; offering excellent customer service, honest and transparent pricing, and flexible packages suited to all. With the cost of living rising and household budgets being squeezed across the UK, we are delighted to be offering our new Scottish customers 3 months free on a 12-month contract with no exit fees.
Our partnership with CityFibre already allows us to offer services to Scottish businesses and I am delighted that our award-winning services are now available to Scottish homes. By combining the best standards in customer services with a robust full fibre network, we can guarantee homes in towns and cities across Scotland can now experience the holy grail in connectivity – high speed and incredible reliability.”
It’s worth noting that Fern Trading recently announced a plan to consolidate, at wholesale (here), the full fibre infrastructure that their operators are currently building (inc. Jurassic Fibre, Swish Fibre, and AllPoints Fibre). But for now, there’s no change to the retail side, although we fully expect that Fern/Giganet’s own-build fibre will naturally take precedence in any areas where Openreach and CityFibre’s networks may also be available.
However, this shouldn’t be an issue in Scotland, since Fern’s networks don’t have any own-build full fibre coverage in that part of the UK.
Great news for another 360,000 homes in Scotland and I like the plan of planting a tree for every new customer, great idea.
Sadly, have you seen Cityfibre’s Facebook page? Just an extremely long list of comments from very unhappy customers, page after page of complaints.
I’m surprised Cityfibre don’t just delete their Facebook account.
To be fair, most of the CityFibre gripes relate to build disruption and delays (something that’s not uncommon among operators more generally), rather than broadband service – the latter being more the ISPs domain.
I signed up to Giganet on OR FTTP because at the time they had one of the cheapest 500mbit services where I could also get a static IP and IPv6.
Much to my surprise they also provided an Eeero Pro Wifi 6E router – impressively high end.
Sadly I’m all in with Ubiquiti so haven’t really tried it – makes it easy to recommend to family and friends though as crummy routers with bad wifi are often a source of poor broadband experience with more mainstream ISPs
If ypu want rid of that router…