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Articles for Category Tag - Hyperoptic

The Top UK Locations by Alternative Full Fibre Network Cover

16th August, 2023 (6 Comments)

The latest independent data from Thinkbroadband‘s database has revealed that alternative full fibre (FTTP) broadband ISP networks (AltNets) now cover over a quarter (25.14%) of the UK, which is up from 23.64% at the end of June 2023. In terms of the top 10 locations where such networks dominate, Peterborough (84%) comes first.

Big UK Mobile and Broadband ISPs Commit to Cut Emissions

13th July, 2023 (1 Comment)

The Digital Connectivity Forum (DCF), an industry think-tank, has today announced that the UK’s largest mobile and broadband providers, including BT, Three UK, and Sky Broadband, among many others, have agreed to work together to reduce greenhouse gas (GHG) emissions from the telecoms supply chain.

Survey Claims 53% of UK Broadband Users Suffer Connection Woes UPDATE

4th July, 2023 (9 Comments)

A new survey of 3,975 UK people who had a contract for a home broadband ISP in December 2022 and January 2023, which was conducted by Which?, has found that 53% have experienced “connection issues” in the past year (e.g. very slow speeds, connection drop-outs etc.) and Sky Broadband were the worst offender.

Housing Search and UK Broadband Under Magnifying Glass

H2 2022 – Full Fibre Broadband Covers 98% of New Build UK Homes

21st June, 2023 (1 Comment)

The latest H2 2022 study into the broadband coverage of UK new build homes reveals that 98.3% of houses constructed by the end of 2022 were covered by a fixed Fibre-to-the-Premises (FTTP) network (unchanged from H1 2022), which falls slightly to 98.1% when only looking at the latest early data for 2023.

Hyperoptic UK Engineers Training Near Truck 2022

City Focused UK Full Fibre ISP Hyperoptic to Cut Jobs as Build Slows

16th June, 2023 (32 Comments)

Network builder and broadband ISP Hyperoptic, which earlier this year revealed that their gigabit-capable “full fibre” (FTTP/B) network had covered 1.15 million UK homes (inc. 275,000 customers), has today announced that they’re proposing to make around 110 redundancies (mostly build engineers) and refocus others to customer-facing roles.

Labour MP Stephanie Peacock sees Hyperoptic team in Pimlico

Hyperoptic’s Anti-Mid Contract Price Hikes Campaign Backed by Labour

14th June, 2023 (15 Comments)

The UK Labour Party’s Shadow Digital Minister, Stephanie Peacock MP, has this week given her support to full fibre broadband ISP Hyperoptic in its ongoing campaign to stop mid-contract price rises by rivals, which often increases consumer prices well above the current level of inflation (hikes of 13-15% hit many consumers earlier this year).

Dear UK Broadband ISPs – Make Your Post Contract Prices Clear

12th April, 2023 (25 Comments)

We’ve lost count now of how many times ISPreview has had to say this over the years, but there are still far too many broadband ISPs in the UK – particularly larger players – that fail to clearly inform their customers of how much their package will cost post-contract. As a result, consumers often feel misled when it comes time to re-contract.

Uswitch 2023 Awards Name Best UK Broadband and Mobile Providers

9th March, 2023 (12 Comments)

Uswitch.com has unveiled the winners of their annual 2023 Telecoms Awards event, which among things saw Plusnet named as the best LARGE broadband ISP of the year, while Hyperoptic took the same award for smaller providers. Meanwhile, BT was named as the most reliable broadband ISP and giffgaff came top for mobile.

Hyperoptic’s Full Fibre Broadband Covers 1.15 Million UK Homes

14th February, 2023 (8 Comments)

Broadband ISP Hyperoptic has today confirmed that their “full fibre” (FTTP/B) network now covers 1.15 million UK homes, which will need to almost double in order to hit their goal of 2 million by the end of 2023. The provider has also launched a TV campaign to criticise ISPs that adopt “misleading” mid-contract price hikes.

Hyperoptic Appoints Ex-Vodafone Leader as Chief Customer Officer

16th January, 2023 (0 Comments)

City-focused gigabit broadband ISP Hyperoptic, which is aiming to deploy their “full fibre” (FTTP/B) UK network to cover 2 million premises by the end of 2023 (including 500,000 customers), has appointed ex-Vodafone Consumer Chief, Lutfu Kitapci, to the role of Chief Customer Officer (CCO).

Gov Campaign to Raise Awareness of UK Social Broadband Tariffs

29th November, 2022 (9 Comments)

After meeting with ISPs, the Government has today launched a UK-wide public awareness campaign as part of its Help for Households programme, which aims to help people through the cost-of-living crisis and will also work to improve the uptake of cheaper social tariffs from broadband and mobile providers (available to those on benefits).

Full Fibre UK ISP Hyperoptic Cuts Price of Social Broadband Tariff

29th November, 2022 (8 Comments)

City-focused full fibre (FTTP/B) broadband ISP Hyperoptic, which is working to extend their gigabit-speed network to 2 million UK homes by the end of 2023, has today announced that they’re permanently cutting the price of their fastest (150Mbps) “social tariff” (Fair Fibre Plan) for those on benefits, from £25 to £20 per month.

Full Fibre UK ISP Hyperoptic Discounts 1Gbps Broadband to £25

25th November, 2022 (0 Comments)

City-focused broadband ISP Hyperoptic, which aims to cover 2 million UK premises with their full fibre (FTTP / FTTB) network by the end of 2023 (they’ve almost done half of that), has just discounted their top 1Gbps (symmetric speed) package to just £25 per month on their 24-month terms (£60 thereafter).

Hyperoptic Survey Finds Confusion Over Broadband Price Hikes

16th November, 2022 (18 Comments)

A new survey commissioned by full fibre ISP Hyperoptic, which was conducted by Attest during October 2022 and surveyed 1,000 UK broadband bill payers, has found that many consumers continue to be confused by the language that providers use when communicating mid-contract price hikes.

Questioning the Stability of Static IP Addresses from UK ISPs

12th November, 2022 (58 Comments)

When is a Static IP (Internet Protocol) address, not a Static IP address? The answer to this question should be simple (i.e. when it changes), but a recent consumer complaint against popular broadband ISP Hyperoptic has helped to highlight how the market appears to lack a common position on how to manage them.

Full Fibre UK ISP Hyperoptic Launch New ZTE WiFi6 Hyperhub UPDATE

19th October, 2022 (17 Comments)

Customers of city-focused gigabit broadband ISP Hyperoptic, which aims to cover 2 million UK premises with their full fibre (FTTP / FTTB) network by the end of 2023, may like to know that the provider has introduced a new ZTE ZXHN H3600 Hyperhub router, which appears to be their first Wi-Fi 6 (802.11ax) capable device.

ISP Hyperoptic Celebrate 11th Anniversary – Nears 1 Million UK Premises

12th October, 2022 (2 Comments)

City-focused gigabit broadband ISP Hyperoptic has today celebrated its 11th anniversary and highlighted how they expect to extend the coverage of their gigabit-capable “full fibre” (FTTP/B) network to cover 1 million UK premises by Christmas. A significant milestone on the way to their target of 2 million by the end of 2023.