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Articles for Category Tag - Hyperoptic

Smaller UK Broadband ISPs Beat BIG Providers in Which? Ranking

28th March, 2024 (20 Comments)

Consumer magazine Which? has today published the results of their latest 2024 ranking of home broadband providers, which found that smaller ISPs like CommunityFibre, Zen Internet and Hyperoptic topped the table and eclipsed the biggest providers that now mostly inhabit the bottom half of the table.

UK Full Fibre ISP Hyperoptic Get New Director of Business to Consumer

13th March, 2024 (4 Comments)

City-focused broadband ISP Hyperoptic, which has so far extended their full fibre (FTTP/B) broadband network to cover “more than” 1.4 million UK homes across parts of 64 UK towns and cities, has today announced the appointment of Caroline Rider to become their new Director of Residential Broadband.

Hyperoptic-UK-Engineer-at-Street-Cabinet-2022

Hyperoptic Hunting GBP500m to Continue UK Full Fibre Rollout

29th February, 2024 (18 Comments)

City-focused ISP and network operator Hyperoptic, which has already extended their full fibre (FTTP / B) broadband network to cover “more than” 1.4 million UK homes in parts of 64 UK towns and cities, is reportedly attempting to raise up to £500m of additional capital in order to continue their network expansion.

Uswitch 2024 Awards Name Best UK Broadband and Mobile Providers

7th February, 2024 (11 Comments)

Uswitch.com has today revealed the winners of their annual 2024 Telecoms Awards event, which among things saw UK ISP Plusnet being named as the best ‘Broadband Provider of the Year’, while CommunityFibre won the best alternative network and Tesco Mobile scooped the win for best mobile ‘Network of the Year’.

Openreach to Hit Quarterly UK FTTP Broadband Build Rate of 1m Premises

11th January, 2024 (36 Comments)

Openreach (BT) are expecting to reach a record peak quarterly build rate on their new gigabit speed Fibre-to-the-Premises (FTTP) based broadband ISP network of 1 million premises passed in Q4 FY24 (i.e. end of March 2024), which is up from the 860K seen in Q2 (Sept 2023). Commercial build costs are also said to still be below £300 per premises.

Opensignal Rate UK Broadband ISPs by Quality and Speed

7th December, 2023 (6 Comments)

Benchmarking firm Opensignal has today published a supposedly “definitive” study of fixed broadband speeds across the United Kingdom, which reveals which ISPs are delivering both the best service quality and speeds to consumers. Perhaps unsurprisingly, the table ends up being topped by CommunityFibre, Virgin Media and Hyperoptic etc.

Full Fibre UK ISP Hyperoptic Offers 3 Months Free Broadband

23rd November, 2023 (0 Comments)

City-focused broadband ISP Hyperoptic, which has extended their full fibre (FTTP / B) network to cover “more than” 1.4 million UK homes in parts of 64 towns and cities, has launched a new Black Friday discount that offers 3 months of free service to new customers taking their 150Mbps, 500Mbps and 1Gbps packages.

Hyperoptic FTTP Cabinet by Network Architect JW Linkedin

ISP Hyperoptic Top 300,000 Customers on UK Full Fibre Network

5th October, 2023 (14 Comments)

Broadband ISP Hyperoptic, which is currently deploying their gigabit-capable full fibre (FTTP/B) network across parts of 64 UK towns and cities, has today announced that their network now covers “more than” 1.4 million homes (up from 1.15m in Feb 2023) and has a total base of 300,000 customers (up from 275,000).

Broadband Users Left Upset or Confused After Speaking to their ISP

7th September, 2023 (18 Comments)

A new Attest survey of 1,000 UK broadband bill payers, which was commissioned by full fibre ISP Hyperoptic and conducted between 25th to 29th August 2023, has claimed that 25% of broadband customers feel furious, upset or confused after speaking to their internet provider, yet just 5% are in the process of switching.

Hyperoptic Grab Liberty Global Vet Duncan Macdonald as New CTIO

25th August, 2023 (5 Comments)

Network builder and UK broadband ISP Hyperoptic, which has so far extended their gigabit-capable full fibre (FTTP/B) network to cover over 1.2 million homes (275,000+ customers), have announced that they’ve snapped up Liberty Global veteran Duncan Macdonald to be their new Chief Technology Innovation Officer (CTIO).

The Top UK Locations by Alternative Full Fibre Network Cover

16th August, 2023 (6 Comments)

The latest independent data from Thinkbroadband‘s database has revealed that alternative full fibre (FTTP) broadband ISP networks (AltNets) now cover over a quarter (25.14%) of the UK, which is up from 23.64% at the end of June 2023. In terms of the top 10 locations where such networks dominate, Peterborough (84%) comes first.

Big UK Mobile and Broadband ISPs Commit to Cut Emissions

13th July, 2023 (1 Comment)

The Digital Connectivity Forum (DCF), an industry think-tank, has today announced that the UK’s largest mobile and broadband providers, including BT, Three UK, and Sky Broadband, among many others, have agreed to work together to reduce greenhouse gas (GHG) emissions from the telecoms supply chain.

Survey Claims 53% of UK Broadband Users Suffer Connection Woes UPDATE

4th July, 2023 (9 Comments)

A new survey of 3,975 UK people who had a contract for a home broadband ISP in December 2022 and January 2023, which was conducted by Which?, has found that 53% have experienced “connection issues” in the past year (e.g. very slow speeds, connection drop-outs etc.) and Sky Broadband were the worst offender.

Housing Search and UK Broadband Under Magnifying Glass

H2 2022 – Full Fibre Broadband Covers 98% of New Build UK Homes

21st June, 2023 (1 Comment)

The latest H2 2022 study into the broadband coverage of UK new build homes reveals that 98.3% of houses constructed by the end of 2022 were covered by a fixed Fibre-to-the-Premises (FTTP) network (unchanged from H1 2022), which falls slightly to 98.1% when only looking at the latest early data for 2023.

Hyperoptic UK Engineers Training Near Truck 2022

City Focused UK Full Fibre ISP Hyperoptic to Cut Jobs as Build Slows

16th June, 2023 (32 Comments)

Network builder and broadband ISP Hyperoptic, which earlier this year revealed that their gigabit-capable “full fibre” (FTTP/B) network had covered 1.15 million UK homes (inc. 275,000 customers), has today announced that they’re proposing to make around 110 redundancies (mostly build engineers) and refocus others to customer-facing roles.

Labour MP Stephanie Peacock sees Hyperoptic team in Pimlico

Hyperoptic’s Anti-Mid Contract Price Hikes Campaign Backed by Labour

14th June, 2023 (15 Comments)

The UK Labour Party’s Shadow Digital Minister, Stephanie Peacock MP, has this week given her support to full fibre broadband ISP Hyperoptic in its ongoing campaign to stop mid-contract price rises by rivals, which often increases consumer prices well above the current level of inflation (hikes of 13-15% hit many consumers earlier this year).

Dear UK Broadband ISPs – Make Your Post Contract Prices Clear

12th April, 2023 (25 Comments)

We’ve lost count now of how many times ISPreview has had to say this over the years, but there are still far too many broadband ISPs in the UK – particularly larger players – that fail to clearly inform their customers of how much their package will cost post-contract. As a result, consumers often feel misled when it comes time to re-contract.