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Articles for Category Tag - Hyperoptic

 
Contract under magnifying glass

12th April, 2023 (25 Comments)

We’ve lost count now of how many times ISPreview has had to say this over the years, but there are still far too many broadband ISPs in the UK – particularly larger players – that fail to clearly inform their customers of how much their package will cost post-contract. As a result, consumers often feel misled when it comes time to re-contract.

golden cup broadband and telecoms award

9th March, 2023 (12 Comments)

Uswitch.com has unveiled the winners of their annual 2023 Telecoms Awards event, which among things saw Plusnet named as the best LARGE broadband ISP of the year, while Hyperoptic took the same award for smaller providers. Meanwhile, BT was named as the most reliable broadband ISP and giffgaff came top for mobile.

14th February, 2023 (8 Comments)

Broadband ISP Hyperoptic has today confirmed that their “full fibre” (FTTP/B) network now covers 1.15 million UK homes, which will need to almost double in order to hit their goal of 2 million by the end of 2023. The provider has also launched a TV campaign to criticise ISPs that adopt “misleading” mid-contract price hikes.

Hyperoptic HQ London Hammersmith

16th January, 2023 (0 Comments)

City-focused gigabit broadband ISP Hyperoptic, which is aiming to deploy their “full fibre” (FTTP/B) UK network to cover 2 million premises by the end of 2023 (including 500,000 customers), has appointed ex-Vodafone Consumer Chief, Lutfu Kitapci, to the role of Chief Customer Officer (CCO).

Pound money uk piggy bank savings image

29th November, 2022 (9 Comments)

After meeting with ISPs, the Government has today launched a UK-wide public awareness campaign as part of its Help for Households programme, which aims to help people through the cost-of-living crisis and will also work to improve the uptake of cheaper social tariffs from broadband and mobile providers (available to those on benefits).

Hyperoptic Total WiFi Mesh Minihub

29th November, 2022 (8 Comments)

City-focused full fibre (FTTP/B) broadband ISP Hyperoptic, which is working to extend their gigabit-speed network to 2 million UK homes by the end of 2023, has today announced that they’re permanently cutting the price of their fastest (150Mbps) “social tariff” (Fair Fibre Plan) for those on benefits, from £25 to £20 per month.

hyperoptic 1gbps car broadband

25th November, 2022 (0 Comments)

City-focused broadband ISP Hyperoptic, which aims to cover 2 million UK premises with their full fibre (FTTP / FTTB) network by the end of 2023 (they’ve almost done half of that), has just discounted their top 1Gbps (symmetric speed) package to just £25 per month on their 24-month terms (£60 thereafter).

Hyperoptic HQ London Hammersmith

16th November, 2022 (18 Comments)

A new survey commissioned by full fibre ISP Hyperoptic, which was conducted by Attest during October 2022 and surveyed 1,000 UK broadband bill payers, has found that many consumers continue to be confused by the language that providers use when communicating mid-contract price hikes.

IP Address Illustration

12th November, 2022 (58 Comments)

When is a Static IP (Internet Protocol) address, not a Static IP address? The answer to this question should be simple (i.e. when it changes), but a recent consumer complaint against popular broadband ISP Hyperoptic has helped to highlight how the market appears to lack a common position on how to manage them.

19th October, 2022 (17 Comments)

Customers of city-focused gigabit broadband ISP Hyperoptic, which aims to cover 2 million UK premises with their full fibre (FTTP / FTTB) network by the end of 2023, may like to know that the provider has introduced a new ZTE ZXHN H3600 Hyperhub router, which appears to be their first Wi-Fi 6 (802.11ax) capable device.

hyperoptic engineer next to van

12th October, 2022 (2 Comments)

City-focused gigabit broadband ISP Hyperoptic has today celebrated its 11th anniversary and highlighted how they expect to extend the coverage of their gigabit-capable “full fibre” (FTTP/B) network to cover 1 million UK premises by Christmas. A significant milestone on the way to their target of 2 million by the end of 2023.

Hyperoptic UK Engineers Training Near Truck 2022

4th October, 2022 (1 Comment)

Nokia has expanded their relationship with UK ISP Hyperoptic, which is deploying a new gigabit speed “full fibre” (FTTP/B) broadband network to serve 2 million UK homes by the end of 2023. Under the agreement, Nokia will now also upgrade the provider’s IP core network with more flexibility and capacity.

Hyperoptic FTTP Cabinet by Network Architect JW Linkedin

29th September, 2022 (11 Comments)

City-focused UK gigabit broadband ISP Hyperoptic has today announced the signing of a new contract with Islington Council in London, which they say will help to extend the coverage of their “full fibre” (FTTP/B) network to “more than 90% of Islington homes and businesses” by August 2025.

wifi hotspot free internet

14th September, 2022 (4 Comments)

Property management firm Tower Hamlets Homes (THH), which looks after social housing across the London Borough of Tower Hamlets, has launched a new scheme that will offer a “limited number of free internet connections” for 12 months to residents (this will include free a router and installation).

Hyperoptic Total WiFi Mesh Minihub

6th September, 2022 (4 Comments)

City-focused UK broadband ISP Hyperoptic, which is rolling out a new gigabit speed “full fibre” (FTTP/B) network to serve 2 million UK homes by the end of 2023 (900,000 premises are already covered), has launched a new promotion that offers 9 months’ of free broadband to anyone switching from their current contract.

money for broadband in uk homes

29th August, 2022 (0 Comments)

The cost-of-living crisis is having a horrific impact on the UK and forcing many households into poverty, including those that would have previously been considered secure. But the good news is that a growing number of home broadband ISPs and mobile operators have launched a range of cheaper “social tariffs“.

communityfibre engineer working

17th August, 2022 (1 Comment)

London-focused broadband ISP CommunityFibre (CF), which has already built to 500,000 premises with their 3Gbps Fibre-to-the-Premises (FTTP) network (aiming for 2.2 million by the end of 2024), has today appointed Hyperoptic’s former finance chief – Peter White – to be its new Chief Financial Officer (CFO).

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