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Articles for Category Tag - Hyperoptic

Survey Claims 41 Percent of UK People Believe They Pay Too Much for Broadband

13th February, 2026 (31 Comments)

A new Attest survey that was conducted on behalf of full fibre broadband ISP Hyperoptic, which questioned 1,000 “nationally representative” UK adults during February 2026, has claimed that 41% of respondents believe they are paying more for their home internet connection than they should and 47% have never checked whether a better deal is available.

Full Fibre ISP Hyperoptic Add Faster and Cheaper UK Broadband Social Tariffs UPDATE

11th February, 2026 (4 Comments)

City-focused full fibre (FTTP/B) broadband ISP Hyperoptic, which claims to have deployed their gigabit speed network to cover 1.9 million UK homes, has recently and quietly added two new options to their existing social tariffs for those on state benefits (Fair Fibre Plans). The new options add symmetric speeds of 500Mbps and 1Gbps, making them among the fastest such tariffs on the whole market.

SpeedGeo Study Names Fastest UK Mobile and Broadband ISPs in 2025

19th January, 2026 (1 Comment)

The relatively new SpeedGeo project, which stems from a Polish team that compares internet quality based on the broadband speeds of real users, has today published their 2025 results for the United Kingdom. The outcome named Virgin Media as the fastest fixed broadband ISP, while Three UK came top for mobile broadband (4G, 5G etc.).

Broadband ISP Hyperoptic to Boost UK Support and Appoints New Directors

15th January, 2026 (2 Comments)

City-focused full fibre (FTTP/B) broadband ISP Hyperoptic, which claims to have already deployed their gigabit fibre network to cover 1.9 million UK homes, has today announced the appointment of Emma Dark as Customer Experience and Service Director, and Nemanja Zec as Head of Customer Service Operations to “support the next phase of growth“. Improvements to support are also coming.

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Broadband ISP Hyperoptic Increases UK Mid-Contract Price Hikes to £4

5th January, 2026 (13 Comments)

City-focused alternative broadband ISP Hyperoptic, which claims to have already deployed their full fibre (FTTP/B) network to cover 1.9 million UK homes passed, has just become the latest telecoms provider to increase the customer cost impact of their existing mid-contract pricing policy.

Broadband speedometer 124rf - 48523551 by jacekkita on 17th Oct 2016

Opensignal 2025 Study Ranks Big UK Broadband ISPs by Quality and Speed

17th December, 2025 (5 Comments)

Internet connection testing firm Opensignal has today published their 2025 Fixed Broadband Experience report, which gauges the performance of major ISPs across the UK including BT (inc. EE), Sky Broadband, TalkTalk, Three UK, Virgin Media and Vodafone. Overall, Virgin Media scored wins in every single national connectivity category.

Blocks of flats in the UK by 123rf ID 73947883

Lords Report Warns Delays in Building Safety Process Hurting UK Broadband Upgrade

11th December, 2025 (3 Comments)

A new report from the cross-party House of Lords Industry and Regulators Committee has warned that “unacceptable” delays caused by the Building Safety Regulator’s (BSR) approval processes are leaving residents waiting for remediation of dangerous cladding in unsafe buildings, causing increased costs for leaseholders and also impacting the roll-out of new digital infrastructure.

Hyperoptic UK Engineers Training Near Truck 2022

Redundancies Expected as UK Broadband ISP Hyperoptic Adjust Strategy

2nd December, 2025 (15 Comments)

City-focused broadband ISP Hyperoptic, which claims to have already deployed their full fibre (FTTP/B) network to cover 1.9 million UK homes passed, has informed ISPreview that they’re making some “modest adjustments to our teams working on multi-unit residential buildings” and as a result there may be a few redundancies. Less than 5% of employees are said to be affected.

Broadband Altnet Hyperoptic Not Hunting Fresh UK Funding as Gross Profit Hits £87m

29th September, 2025 (6 Comments)

City-focused broadband ISP Hyperoptic, which claims to have deployed their full fibre (FTTP/B) network to cover 1.9 million UK premises, has told ISPreview they’re NOT currently seeking more funding to keep their network expansion going. The company’s latest accounts to the end of 2024 show they generated maiden adjusted earnings of £2.7m in 2024 (vs a loss of £4.7m in 2023) and gross profit rose 20% to £87m.

Hyperoptic Appoint Ex-Virgin Media UK Veteran Sam Horrocks as New CFO

9th August, 2025 (9 Comments)

City-focused broadband ISP Hyperoptic, which has spent the past few years rolling out their own full fibre (FTTP/B) network to cover 1.9 million UK premises and is also in the process of onboarding via Openreach’s network (here), this week announced that they had appointed Sam Horrocks to take on the role of Chief Financial Officer (CFO).

New Study Examines UK Full Fibre Broadband Take-up by Age of Network

4th July, 2025 (15 Comments)

Strategic consultancy firm Eight Advisory has today published the third edition of their Takeup Tracker, which examines the rise in take-up across the UK’s many alternative full fibre (FTTP) broadband networks (altnets) and compares it with that of Openreach (BT). This edition also takes a deeper dive into take-up by age of network – a key factor in gauging progress.

Hyperoptic to Extend UK FTTP Broadband Coverage via Openreach

9th June, 2025 (28 Comments)

In a significant strategic development. City-focused UK ISP Hyperoptic, which has spent the past few years deploying their own alternative full fibre (FTTP/B) gigabit broadband network to cover 1.9 million premises (up from 1.73m in July 2024), has confirmed to ISPreview that they plan to extend this to “at least” another 1 million premises – albeit using Openreach’s FTTP products.

Hyperoptic Ends Campaign Against Mid-Contract Broadband Price Hikes

3rd June, 2025 (41 Comments)

In a somewhat surprising development for an ISP that has spent the past few years campaigning against mid-contract price hikes. City-focused UK ISP Hyperoptic has this week refreshed the pricing of their broadband packages to adopt the same structure of annual price rises as many of the largest internet providers.

Full Fibre Broadband ISP Hyperoptic Suffers UK Service Outage

24th April, 2025 (0 Comments)

Some customers of city-focused UK ISP Hyperoptic, which since 2011 claims to have deployed an alternative full fibre (FTTP/B) network to reach “more than” 1.73 million homes in parts of 64 towns and cities, appear to be suffering from a sizeable but partial network outage this morning.

Uswitch 2025 Awards Name Best UK Broadband and Mobile Providers

21st March, 2025 (18 Comments)

Uswitch.com has today named the winners of their annual 2025 Telecoms Awards event, which among things saw UK ISP Plusnet once again being named as the best “National Broadband Provider of the Year“, while YouFibre won the best regional provider award and giffgaff scooped the win for best mobile “Network of the Year“.

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New Which Survey Award Best and Worst UK Broadband ISPs for 2025

20th March, 2025 (6 Comments)

Consumer magazine Which? has published the results from their latest broadband ISP satisfaction survey, which questioned 4,347 UK adults (Dec 2024 to Jan 2025) about their internet providers. Overall three ISPs were labelled ‘Recommended Providers‘ – Zen Internet, Plusnet and Utility Warehouse, while NOW TV (NOW Broadband) and Virgin Media were ranked at the bottom.

Full Fibre Broadband ISP Hyperoptic Appoint Openreach Vet as COO

13th March, 2025 (4 Comments)

City-focused broadband ISP Hyperoptic, which since 2011 claims to have built an alternative full fibre (FTTP/B) network to reach “more than” 1.73 million UK homes in parts of 64 towns and cities (inc. 340,000 customers), has today announced that they’ve appointed former Openreach (BT) veteran Mark Barlett to be their new Chief Operating Officer (COO).