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Articles for Category Tag - KCOM

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Ofcom Blasts NOW and TalkTalk for UK Broadband Complaints – Q4 2024

1st May, 2025 (0 Comments)

Ofcom have today published their latest quarterly (Q4 2024) study of UK consumer telecoms complaints, which shames NOW Broadband (NOW TV) and TalkTalk for attracting the most complaints about broadband, while O2 took the most heat for Mobile and Virgin Media was put on the naughty step for Pay TV services.

Thinkbroadband Roadworks Map for Broadband in England

New Map Shows Broadband and Mobile Related Streetworks in England

9th April, 2025 (8 Comments)

A useful new interactive map has today been published by Thinkbroadband, which rather handily provides a visual overview of broadband related roadworks across the whole of England and thus helps to see who is building near to your home. Plans are also afoot to expand the map’s coverage beyond England.

KCOM Appointed to New YPO Public Sector Procurement Framework

28th March, 2025 (0 Comments)

The enterprise division of Hull-based broadband ISP KCOM, which has spent the past few years deploying a new full fibre (FTTP) network across 305,000 premises in parts of East Yorkshire and Lincolnshire (England), has today been appointed to a new public sector YPO procurement framework for Connectivity and Telecommunications Services.

Broadband Outage in Goole After Car Crashes into KCOM Cabinet

18th March, 2025 (7 Comments)

Around 800 premises in the East Yorkshire (England) port town of Goole (DN14) are experiencing protracted disruption to their FTTP broadband and phone services after a car crashed into one of UK ISP KCOM’s street cabinets on Sunday night at 10:55pm, which completely disconnected the apparatus from all of its cables.

Broadband ISPs Vodafone, BT, KCOM and Zen Internet Prep New UK Battery Backup

14th March, 2025 (47 Comments)

Broadband, mobile and phone provider Vodafone UK has today announced that they’ve teamed up with rival ISPs BT, KCOM and Zen Internet to help bring an improved Broadband Battery Backup (BBU) device for WiFi routers to market, which is said to be capable of powering a customers broadband router (inc. digital phone/voice service) for up to 4-to-7 hours.

KCOM to Close Mini Library Inside Classic Phone Box Due to Fire Risk

27th February, 2025 (5 Comments)

Hull-based phone and broadband ISP KCOM, which have deployed a full fibre (FTTP) network across 305,000 premises in parts of East Yorkshire and Lincolnshire (England), has taken the decision to close a tiny “community library” in Skidby, that was set up during 2020 inside the village phone box, because it posed a “serious fire risk“.

KCOM and Nokia to Deploy 10Gbps Capable FTTP Broadband by Late 2025 UPDATE

25th February, 2025 (3 Comments)

Hull-based broadband ISP KCOM, which has spent the past few years deploying a new full fibre (FTTP) network across 305,000 premises in parts of East Yorkshire and Lincolnshire (England), has today revealed that they’re working with Nokia to deploy their 10Gbps XGS-PON technology across the network and 25G PON in the future.

kcom engineer ourside house fttp install

ISP KCOM Upgrades Customers to Symmetric FTTP Broadband Speeds

13th February, 2025 (12 Comments)

Hull-based broadband ISP KCOM, which has spent the past few years building a new Fibre-to-the-Premises (FTTP) network across parts of East Yorkshire and Lincolnshire in England, has begun upgrading their packages to support symmetric speeds. But only up to a maximum upload speed of 500Mbps.

complaints ofcom report isp broadband tv phone mobile

Ofcom Shames TalkTalk and O2 for UK Telecoms Complaints – Q3 2024

13th February, 2025 (7 Comments)

Ofcom have today published their Q3 2024 study of UK consumer telecoms complaints, which names and shames TalkTalk for attracting the most complaints about broadband, while O2 took the most flak mobile and Virgin Media was put on the naughty step for Pay TV.

copper vs fibre optic openreach engineer

FTTH Council Europe Summarises Copper Switch Off Progress by Country

15th January, 2025 (3 Comments)

The FTTH Council Europe has published an interesting new report that looks at the progress being made across 27 EU member states (and the United Kingdom) in switching off older copper based broadband networks as part of adopting gigabit full-fibre infrastructure. The report finds a mixed picture, with Portugal, Spain and Sweden leading the way, while others lag far behind.

Broadband ISP KCOM Awards Another £30k of Digital Inclusion Grants

13th January, 2025 (0 Comments)

Hull-based broadband ISP KCOM, which is building a Fibre-to-the-Premises (FTTP) network across parts of East Yorkshire and Lincolnshire in England, has named the second round of three winners for their Digital Inclusion Grants. Each of the projects and organisations will share from a pot of £30k, which aims to improve lives in communities across the region.

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Ofcom Report 506,000 UK Homes Now Take Social Broadband Tariffs

12th December, 2024 (0 Comments)

The UK telecoms regulator has today published their annual 2024 Pricing Trends Report, which among other things confirms that the take-up of cheaper social broadband ISP and mobile tariffs for those on state benefits has jumped to 506,000 customers in June 2024 (up from 380,000 in Sept 2023). But that’s still just 9.6% of eligible households (e.g. those on Universal Credit).

KCOM Issue Progress Update on FTTP Build, Copper Migration and More UPDATE

28th November, 2024 (11 Comments)

Macquarie-backed UK ISP KCOM, which is the dominant telecoms operator in Hull and is also expanding their full fibre (FTTP) broadband network further into East Yorkshire and Lincolnshire (England), has today celebrated their 120th anniversary and revealed that their network, which is home to 150k customers, now covers 305,000 premises (up from 297k in March 2023).

Ofcom Put NOW, EE and O2 on Naughty Step for UK Telecoms Complaints – Q2 2024

14th November, 2024 (9 Comments)

Ofcom has published their latest Q2 2024 study of UK consumer complaints, which names and shames NOW Broadband (NOW TV) for being the worst provider by attracting the most complaints about broadband, while EE did the same for landline phone and O2 took most flak mobile. Finally, both EE and Virgin Media were jointly on the naughty step for Pay TV.

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KCOM Make Amazon eero 6+ Routers Available to Broadband Users

6th November, 2024 (1 Comment)

Macquarie-backed telecoms operator and UK ISP KCOM, which is deploying a gigabit broadband (FTTP) network across East Yorkshire and Lincolnshire in England, has today become the latest internet provider to announce that they will “shortly” be adopting Amazon’s eero 6+ mesh Wi-Fi routers for their service.

Telecom Acquisitions and ISP Eclipse Broadband to Use KCOM’s Network

4th November, 2024 (1 Comment)

The Horsham-based Telecom Acquisitions Group (TAL), which is a holding company for several familiar UK residential broadband brands (Home Telecom, Eclipse Broadband etc.), has today announced that they’ve signed a wholesale agreement to access and sell services over KCOM’s full fibre (FTTP) network.

MS3 Guy Miller and Zen Internet Richard Tang

MS3 Begin Trial to Run FTTP Broadband via KCOM’s Poles in Hull UK

14th October, 2024 (19 Comments)

The CEO of alternative broadband operator MS3, Guy Miller, has confirmed to Richard Tang (CEO of ISP Zen Internet), in a new interview, that they’ve just begun a trial with KCOM in Hull that will allow them to deploy their full fibre (FTTP) lines by harnessing some of the incumbent’s existing poles and ducts – potentially reducing community complaints.