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Articles for Category Tag - KCOM

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Ofcom Shames TalkTalk and O2 for UK Telecoms Complaints – Q3 2024

13th February, 2025 (7 Comments)

Ofcom have today published their Q3 2024 study of UK consumer telecoms complaints, which names and shames TalkTalk for attracting the most complaints about broadband, while O2 took the most flak mobile and Virgin Media was put on the naughty step for Pay TV.

copper vs fibre optic openreach engineer

FTTH Council Europe Summarises Copper Switch Off Progress by Country

15th January, 2025 (3 Comments)

The FTTH Council Europe has published an interesting new report that looks at the progress being made across 27 EU member states (and the United Kingdom) in switching off older copper based broadband networks as part of adopting gigabit full-fibre infrastructure. The report finds a mixed picture, with Portugal, Spain and Sweden leading the way, while others lag far behind.

Broadband ISP KCOM Awards Another £30k of Digital Inclusion Grants

13th January, 2025 (0 Comments)

Hull-based broadband ISP KCOM, which is building a Fibre-to-the-Premises (FTTP) network across parts of East Yorkshire and Lincolnshire in England, has named the second round of three winners for their Digital Inclusion Grants. Each of the projects and organisations will share from a pot of £30k, which aims to improve lives in communities across the region.

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Ofcom Report 506,000 UK Homes Now Take Social Broadband Tariffs

12th December, 2024 (0 Comments)

The UK telecoms regulator has today published their annual 2024 Pricing Trends Report, which among other things confirms that the take-up of cheaper social broadband ISP and mobile tariffs for those on state benefits has jumped to 506,000 customers in June 2024 (up from 380,000 in Sept 2023). But that’s still just 9.6% of eligible households (e.g. those on Universal Credit).

KCOM Issue Progress Update on FTTP Build, Copper Migration and More UPDATE

28th November, 2024 (11 Comments)

Macquarie-backed UK ISP KCOM, which is the dominant telecoms operator in Hull and is also expanding their full fibre (FTTP) broadband network further into East Yorkshire and Lincolnshire (England), has today celebrated their 120th anniversary and revealed that their network, which is home to 150k customers, now covers 305,000 premises (up from 297k in March 2023).

Ofcom Put NOW, EE and O2 on Naughty Step for UK Telecoms Complaints – Q2 2024

14th November, 2024 (9 Comments)

Ofcom has published their latest Q2 2024 study of UK consumer complaints, which names and shames NOW Broadband (NOW TV) for being the worst provider by attracting the most complaints about broadband, while EE did the same for landline phone and O2 took most flak mobile. Finally, both EE and Virgin Media were jointly on the naughty step for Pay TV.

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KCOM Make Amazon eero 6+ Routers Available to Broadband Users

6th November, 2024 (1 Comment)

Macquarie-backed telecoms operator and UK ISP KCOM, which is deploying a gigabit broadband (FTTP) network across East Yorkshire and Lincolnshire in England, has today become the latest internet provider to announce that they will “shortly” be adopting Amazon’s eero 6+ mesh Wi-Fi routers for their service.

Telecom Acquisitions and ISP Eclipse Broadband to Use KCOM’s Network

4th November, 2024 (1 Comment)

The Horsham-based Telecom Acquisitions Group (TAL), which is a holding company for several familiar UK residential broadband brands (Home Telecom, Eclipse Broadband etc.), has today announced that they’ve signed a wholesale agreement to access and sell services over KCOM’s full fibre (FTTP) network.

MS3 Guy Miller and Zen Internet Richard Tang

MS3 Begin Trial to Run FTTP Broadband via KCOM’s Poles in Hull UK

14th October, 2024 (19 Comments)

The CEO of alternative broadband operator MS3, Guy Miller, has confirmed to Richard Tang (CEO of ISP Zen Internet), in a new interview, that they’ve just begun a trial with KCOM in Hull that will allow them to deploy their full fibre (FTTP) lines by harnessing some of the incumbent’s existing poles and ducts – potentially reducing community complaints.

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Telecoms Minister Updates on Effort to Limit UK Broadband Poles via Infrastructure Sharing UPDATE

13th September, 2024 (4 Comments)

The UK Government’s Minister for Telecoms, Sir Chris Bryant, yesterday held a round table meeting with a small selection of network operators in an effort to try and drive home the need for greater “infrastructure sharing” in order to “end the deployment of unnecessary telegraph poles” when rolling out new gigabit-capable broadband ISP networks.

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Gov Asks UK Broadband ISPs to Offer 8 Hours of Battery Backup

10th September, 2024 (35 Comments)

The UK Government’s Minister for Telecoms, Sir Chris Bryant, has written a new letter to the bosses of major broadband ISPs that calls on them to help protect vulnerable users during the switchover from analogue (PSTN) to digital (IP) phone solutions by refraining from re-starting non-voluntary migrations and offering battery backup that can last “up to” 8 hours.

Altnet ISP Grain to Expand FTTP Broadband Network in Hull UK

7th September, 2024 (12 Comments)

Alternative network operator Grain (Grain Connect), which has already grown their gigabit-capable Fibre-to-the-Premises (FTTP) broadband network to cover 220k UK premises RFS (21st May 2024) and 30k customers, has announced that they’re going to expand their existing deployment in the East Yorkshire city of Hull.

Opensignal Ranks Largest 14 UK Broadband ISPs by Reliability

2nd August, 2024 (6 Comments)

Benchmarking firm Opensignal has today published a complementary study to their recent research into the differences in broadband reliability across countries (here), which reveals the ISPs that deliver the strongest and poorest “broadband reliability experience” in the UK. Suffice to say that it’s a good day for Virgin Media and altnets.

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NOW Broadband Tops Ofcom Q1 2024 Table for UK Consumer Complaints

25th July, 2024 (8 Comments)

Ofcom has published their latest quarterly (Q1 2024) study of UK consumer complaints, which saw NOW Broadband (NOW TV) being labelled as the worst provider for attracting the most gripes about broadband and landline phone, while Virgin Media did the same for pay TV services and O2 were the worst for Mobile.

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KCOM Expands FTTP Broadband Network into 2 New Villages

24th July, 2024 (1 Comment)

Macquarie-backed network operator and UK ISP KCOM, which is building a gigabit broadband network across East Yorkshire and Lincolnshire in England, has revealed that they’ve now expanded their full fibre (FTTP) service into the previously unannounced villages of Scotter and Brayton.

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Street Think Tank Calls for Removal of UK’s Old and Ugly Pay Phone Boxes

20th July, 2024 (22 Comments)

A new report from think tank Create Streets has suggested that the new UK government should make it easier for local authorities to remove old and “ugly” pay phone boxes, which are said to damage the look of many high streets by attracting litter, graffiti and.. other things.

Full Fibre Broadband ISP Connexin Joins the B-Corp Certified Club

11th May, 2024 (0 Comments)

Broadband ISP Connexin, which is aiming to deploy a new 10Gbps capable full fibre (FTTP) network across 500,000 premises in East Yorkshire and beyond (England), has announced that they’ve become the next UK alternative network to be certified as a “B Corporation” (i.e. meeting key social and environmental standards).