Home » UK ISP News Archive » Article Tag: KCOM (269 Posts)

Articles for Category Tag - KCOM

Price Hikes in UK Telecoms and Broadband

Broadband Consumers Brace for Massive 2023 UK Price Hikes

28th December, 2022 (49 Comments)

As if 2022 wasn’t already devastating enough for the UK cost-of-living, the annual price hikes season is about to hit again for customers of the largest broadband ISPs and mobile operators, which for the second year running is expected to be driven by another huge increase in inflation. Expect hikes of around 14% or more.

ISP KCOM Pause Broadband Data Caps for Christmas and New Year

19th December, 2022 (6 Comments)

Hull-based network builder and UK broadband ISP KCOM, which serves much of East Yorkshire and Lincolnshire, has announced that customers who still take packages with a capped data allowance will be able to enjoy unlimited usage over the Christmas and New Year period (19th December 2022 to 9th January 2023 inclusive).

Ofcom UK Give the Kiss of Death to FAX Services on BT and KCOM

1st November, 2022 (2 Comments)

The UK communications regulator, Ofcom, has today officially proposed to remove the requirement for telecoms operators to provide FAX (facsimile) services under their legally-binding Universal Service Obligation (USO), which only applies to BT and KCOM.

Ofcom 2022 Study – Average UK Broadband ISP Speeds Hit 59.4Mbps

21st October, 2022 (13 Comments)

Ofcom’s 2022 study of fixed line home broadband ISP speeds has reported that the average (median) UK download rate has risen from 50.4Mbps last year to 59.4Mbps now (uploads went from 9.8Mbps to 10.7Mbps). But the performance gap between rural and urban areas has “widened” (unsurprising with so much urban FTTP build).

speed broadband meter on grey background uk

Ofcom UK Confirm Small Bundles Tweak to Broadband Speed Code

21st September, 2022 (11 Comments)

Ofcom has confirmed that they will update their 2019 voluntary Code of Practice for Broadband ISP Speeds, which among other things will extend the current “Right to Exit” (i.e. when an ISP fails to correct a speed problem) so that it applies to more aspects of a service bundle. The changes will go live on 21st December 2022.

ZYBRE to Help Zoopla Show UK Broadband Details on Property Listings

13th September, 2022 (4 Comments)

Cloud gaming ISP ZYBRE has signed a deal with popular online real estate website Zoopla, which will enable them to add more details of home broadband availability to all of their property listings across the United Kingdom. Some of Zoopla’s rivals (e.g. RightMove) already have similar features.

KCOM UK Unveil Major 10Gb Broadband Expansion and Retires Copper

8th September, 2022 (4 Comments)

Hull-based network builder and broadband ISP KCOM has today announced a second major expansion of their existing gigabit speed Fibre-to-the-Premises (FTTP) network, which will see them invest a further £100m to cover an additional 50,000 premises across East Yorkshire and Lincolnshire (14 new locations).

A Quick Guide to UK Social Tariffs – Getting Broadband for £15 – UPDATED Apr 2024

29th August, 2022 (0 Comments)

The cost-of-living crisis is having a horrific impact on the UK and forcing many households into poverty, including those that would have previously been considered secure. But the good news is that a growing number of home broadband ISPs and mobile operators have launched a range of cheaper “social tariffs“.

Hull ISP KCOM to Start Migrating DSL Broadband Lines to FTTP

23rd July, 2022 (17 Comments)

Hull-based UK broadband ISP KCOM has, thus far, been fairly quiet on the operator’s plans to withdraw their older copper-based broadband (ADSL and VDSL) and phone (PSTN) products. But a recent update, which was given to their wholesale customers, appears to have included a solid indication of the likely timeline.

Engineers with Umbrellas Protect UK Broadband Cabinets from Heat UPDATE

19th July, 2022 (15 Comments)

A number of UK network operators appear to be sending out engineers to monitor and work on broadband street cabinets that have been struggling in today’s heat. This includes everything from upgrading vents and fans, to literally sitting outside the cabinet with an umbrella. Sometimes, the simplest solution works best.

Full Fibre UK ISP KCOM Appoint New Chairman and Non-Exec Director

10th June, 2022 (0 Comments)

Hull-based ISP KCOM, which has so far covered 300,000 premises across North / East Yorkshire and North Lincolnshire (England) with their Fibre-to-the-Premises (FTTP) broadband network, has today appointed Johan Dennelind as Chairman of its Board of Directors and Fiona Goldsmith as a Non-Executive Director.

BT Phone Box payphone booth evolution 2021

Ofcom Moves to Protect Essential UK BT and KCOM Phone Boxes

8th June, 2022 (12 Comments)

Ofcom has today introduced new rules to protect public UK phone boxes (payphones) – specifically those built by BT and KCOM – when they exist in areas with “poor mobile signals or high accident rates“. In addition, payphones will now require battery backup so that they can keep working after going digital (all-IP).

KCOM Outdoor Engineer Installing FTTP Box

KCOM Extends UK FTTP Broadband Network to 300K Premises

26th May, 2022 (7 Comments)

Hull-based ISP KCOM, which is busy rolling out a Fibre-to-the-Premises (FTTP) broadband network across East Yorkshire and North Lincolnshire (England), has reported that their service now reaches over 300,000 premises across the region (up from the c.250,000 at the end of last year) and they’ve also got 150 wholesale partners.

Ofcom 2022 Study Rates Mobile and Broadband ISPs by Quality UPDATE3

18th May, 2022 (0 Comments)

Ofcom has published their 2022 survey of UK broadband ISP and mobile service quality, call waiting times, complaints and install times among the largest providers. For example, Vodafone attracted the lowest satisfaction for broadband (77%), while BT secured the highest (88%). But overall, service quality has improved since COVID-19.

Ofcom UK Propose Small Improvements to Broadband Speed Code

11th May, 2022 (14 Comments)

Ofcom has proposed to tweak their 2019 voluntary Code of Practice for Broadband ISP Speeds, which will extend the current ‘Right to Exit‘ (i.e. when an ISP fails to correct a problem with broadband speeds) to the latest definition of service bundles. It will also require FTTP and cable ISPs to provide details on observed line speeds.

KCOM Cuts Price and Makes Broadband Social Tariff More Accessible

10th May, 2022 (2 Comments)

Hull-based ISP KCOM, which serves 250,000 premises across East Yorkshire and North Lincolnshire in England with their full fibre (FTTP) network, has today announced that they’re making it “easier and quicker” for struggling families to access its low-cost “Flex” social tariff by moving the application online and reducing the price.

Broadband ISP KCOM Appoints Tim Shaw as its New CEO

20th April, 2022 (1 Comment)

Hull-based ISP KCOM, which is deploying a new Fibre-to-the-Premises (FTTP) broadband network across East Yorkshire and North Lincolnshire in England (here), has today replaced their previous Chief Executive Officer (CEO) – Dale Raneberg – with the current MD of their Wholesale & Networks division, Tim Shaw.