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Articles for Category Tag - O2

Ofcom Study Tests O2, Three UK, Vodafone and EE Mobile Performance

9th May, 2018 (3 Comments)

The latest 2018 Consumer Mobile Experience report from Ofcom has used crowdsourced data to reveal some interesting details about the performance of 3G and 4G mobile networks in the United Kingdom, which among other things finds that 86% of urban vs only 73% of rural users are satisfied with their service.

2018 Study Compares Big UK Mobile and Broadband ISPs by Quality

3rd May, 2018 (3 Comments)

Ofcom has published their annual study of service quality, call waiting times, complaints and service provision among the largest UK ISPs and Mobile operators, which among other things found that Plusnet had the longest call waiting times (7:50 mins) and the highest broadband satisfaction (86%).

O2 to Upgrade 1000 UK Sites with 2.3GHz Based 4G Mobile Spectrum

26th April, 2018 (4 Comments)

After spending £206m to acquire the 2.3GHz radio spectrum band in Ofcom’s recent auction (here), mobile operator O2 UK has now wasted no time in adopting a rapid roll-out and they intend switch-on over 1,000 sites nationwide using the new 4G frequency by the end of 2018.

GWS Reveals Top Most Reliable UK Mobile Operators in 32 Cities

25th April, 2018 (3 Comments)

A new study conducted by Global Wireless Solutions, which combined controlled network testing with an analysis of consumer behaviour and expectations of performance, has revealed which UK cities deliver the most reliable mobile network per operator. It’s good news for O2 and bad for Vodafone.

Which? 2018 UK Mobile Network Survey Ranks UW and Giffgaff Top

24th April, 2018 (4 Comments)

Consumer magazine Which? has published the results from their latest 2018 consumer survey of Mobile Network Operators (MNO), which ranked Utility Warehouse top with a customer score of 84% and they were followed by giffgaff (81%). Sadly Vodafone retains the bottom spot.

Q4 2017 Ofcom UK ISP Complaints Study Shames TalkTalk and BT

18th April, 2018 (1 Comment)

Ofcom has today published their latest Q4 2017 UK consumer complaints study, which notes that TalkTalk attracted the most gripes for both fixed line home broadband and landline phone services. Meanwhile BT were the naughtiest child for both Mobile and Pay TV.

Ofcom Publish Final Results from the UK 4G and 5G Mobile Auction

13th April, 2018 (12 Comments)

As expected the UK telecoms regulator has today finalised precisely how much extra mobile spectrum has been won in the recent auction of the 4G friendly 2.3GHz and future 5G targeted 3.4GHz radio spectrum bands, which saw EE (BT), O2, Three UK and Vodafone spend a total of £1.37bn.

Arqiva and O2 Boost London Mobile Coverage via 300 Small Cells

12th April, 2018 (1 Comment)

Mobile operator O2 UK and wireless infrastructure developer Arqiva have teamed up to improve 4G and future 5G mobile coverage and network capacity across London by installing up to 300 new small cells. The first sites will go live this summer 2018, with deployment continuing up to 2020.

RootMetrics Show 4G Coverage in 16 UK Cities by Mobile Operator

11th April, 2018 (1 Comment)

RootMetrics has today published another batch of results from their latest study, which reveals the 4G (LTE) network coverage of the United Kingdom’s four primary mobile operators across 16 of the biggest UK cities. EE delivered the best coverage but often only by the narrowest margin.

8 of the Most Popular UK Rail Transit Lines Ranked by Mobile Quality

11th April, 2018 (2 Comments)

A new RootMetrics study has ranked eight of the United Kingdom’s most popular rail transit lines by the quality of their on-board Mobile (3G and 4G) network connectivity. Overall those taking a train via the ‘London Paddington to Reading‘ route are likely to have the best experience.

Q1 2018 OpenSignal Report Awards EE as Best UK Mobile Operator

5th April, 2018 (0 Comments)

The latest Q1 2018 report from OpenSignal, which used crowd-sourced data from 61,121 devices (Smartphones etc.) and 890 million tests to reveal how 4G and 3G based Mobile network availability and data speeds vary across the United Kingdom, has once again seen EE sweep the awards.

Ofcom Reveal Initial UK 4G and 5G Mobile Spectrum Auction Winners

5th April, 2018 (12 Comments)

The UK telecoms regulator has today revealed the preliminary winners from their auction of the new 4G Mobile friendly 2.3GHz and future 5G destined 3.4GHz radio spectrum bands. All of the major mobile operators have won a slice and the total value of the principal stage is £1,355,744,000.

Fastest 3G and 4G Mobile Operators for England, Scotland and Wales

20th March, 2018 (6 Comments)

A new crowd-sourced study of 3G and 4G based Mobile Broadband performance from Tutela has revealed how Three UK, O2, Vodafone and EE (BT) perform across England, Wales and Scotland, as well as generally for the whole of the United Kingdom. As usual EE retains the overall top spot.

Mobile Operator O2 UK Confirms First 5G Test Bed Set for London

22nd February, 2018 (2 Comments)

Mobile network operator O2 UK (Telefonica) has today announced that they too are planning to conduct a test of future 5G ultrafast Mobile Broadband technology, which will take place at The O2 venue in North Greenwich later this year.

New H2 2017 Mobile Network Study Ranks EE and Three UK Top

20th February, 2018 (14 Comments)

RootMetrics has today released their H2 2017 study of 4G mobile network performance across 16 of the United Kingdom’s most populated metropolitan markets (cities), which predictably scored EE as the best overall network operator and they’re followed in second place by Three UK.

Inflationary Mobile Price Rises for Three UK, EE, O2 and Vodafone

15th February, 2018 (32 Comments)

Mobile operators Three UK, EE, O2 and Vodafone have all confirmed that they’ll introduce mid-contract price rises for subscribers, which as usual will be conducted in line with inflation as measured via the Retail Price Index (RPI). The RPI figure for January 2018 was 4%.

uSwitch 2018 Awards Name the UK Best Mobile and Broadband ISPs

9th February, 2018 (13 Comments)

The annual uSwitch.com Awards 2018 were held last night, which saw budget ISP Plusnet pick-up the most wins for fixed line home broadband services and giffgaff grab the largest number of awards for their mobile service. Meanwhile NOW TV was named as the best TV provider.