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Articles for Category Tag - O2

EE and Three UK Named Best Mobile Operators for H2 – 2015

10th February, 2016 (6 Comments)

RootMetrics has today published their latest biannual report into the reliability, call / text performance and Internet (3G and 4G data) speeds of the United Kingdom’s four primary Mobile Network Operators (MNO), which saw EE pick-up the most wins and Three UK come a more distant second.

TalkTalk Joins Major UK ISPs to Sign Nuisance Calls Strategy with Ofcom

8th February, 2016 (0 Comments)

UK ISP TalkTalk has today announced that they’ve joined ten other broadband and mobile providers in signing Ofcom’s Memorandum of Understanding (MoU) on Nuisance Calls, which commits them to develop new technical measures for “reducing the impact of unlawful nuisance calls on consumers“.

Virgin Media UK Lends its Support to a Three UK and O2 Merger

5th February, 2016 (7 Comments)

Cable operator Virgin Media (Liberty Global) has today spoken out in favour of the proposed £10.25bn merger between mobile operators Three UK (CK Hutchison Holdings) and O2 (Telefonica), with the provider adding that “‎any competition concerns can be addressed without blocking [the deal]“.

UPD Three UK Pledges to Retain Low Prices if O2 Merger Gets Approval

4th February, 2016 (5 Comments)

The parent of mobile operator Three UK (CK Hutchison Holdings) has moved to counter Ofcom’s concerns about their proposed £10.25bn merger deal with O2 (Telefonica) by making “three clear and simple promises“, which include plans for a £5bn network investment and a pledge not to raise prices for 5 years.

ASA Reverse Old Decision and Bans O2 UK Advert for Misleading Price

3rd February, 2016 (5 Comments)

The Advertising Standards Authority has reversed an old decision by choosing to ban an early 2014 press advert for one of O2’s mobile tariffs, which was found to mislead because of small print that contradicted the headline cost by pointing to an RPI (inflation) linked price rise.

UPD Last Ditch Warning – Ofcom Tell EU to Reject O2 and Three UK Merger

1st February, 2016 (20 Comments)

The CEO of UK telecoms regulator Ofcom, Sharon White, has made one last ditch attempt to block the merger of mobile operators O2 and Three UK by calling on the European Commission’s competition regulator, which has the final say, not to ignore the serious competition concerns.

EE UK Delivers the Fastest Mobile Broadband at London’s Airports

29th January, 2016 (1 Comment)

Perhaps unsurprisingly EE has once again been shown to deliver the fastest Mobile Broadband (3G and 4G) Internet speeds at all three of London’s main airports – Gatwick (LGW), Heathrow (LHR) and London City (LCY).

Sky Broadband and Virgin Media Come Top in Ofcom Satisfaction Study

15th January, 2016 (15 Comments)

The UK telecoms regulatory has today published a new study of consumer satisfaction with fixed line broadband, phone, pay TV and mobile providers, which surveyed thousands of consumers between July and September 2015 to reveal that Sky Broadband is the highest rated of all the big ISPs.

Ofcom Name the Worst UK Mobile, Phone and Broadband ISPs – Q3 2015

15th December, 2015 (7 Comments)

The telecoms regulator has today published their latest Q3 2015 complaints report, which reveals the volume of gripes received for all of the United Kingdom’s largest broadband, phone, mobile and TV providers. As usual EE takes a beating, while Sky Broadband and Virgin Media win praise.

The UK Fastest 3G and 4G Mobile Broadband Operators in Major Cities

20th November, 2015 (5 Comments)

RootMetrics have today published their latest H2 2015 report into the Mobile Broadband (3G and 4G) performance of EE, Three UK, Vodafone and O2 across nine of the United Kingdom’s primary cities, which reveals that EE is still the fastest overall provider.. but not in all of the cities.

Three UK and O2 Merger Investigated by European Commission

30th October, 2015 (7 Comments)

The European Commission has today launched an “in-depth investigation” into the proposed £10.25bn Hutchison Whampoa (Three UK) deal to buy rival mobile operator O2 from debt-laden Telefonica, which has given rise to significant competition concerns.

UPDATE GBP150m UK Mobile Infrastructure Project Still Dragging its Feet

24th October, 2015 (14 Comments)

After four years the Government’s £150 million Mobile Infrastructure Project (MIP), which was set-up to improve mobile phone network coverage in areas where there is currently none, continues to drag its feet in some key areas and may not deliver on its promise.

Giffgaff Win Best Mobile Provider for Customer Service, Vodafone Worst

17th October, 2015 (6 Comments)

Mobile operator Giffgaff has been named as the best UK mobile network operator for customer service, with only 5% of respondents to a new survey rating them as “poor”. Unfortunately the bottom spots were occupied by Vodafone and EE.

Ofcom CEO Sees Danger in UK Telecoms Consolidation and Rising Prices

8th October, 2015 (5 Comments)

Sharon White, the CEO of Ofcom, told an event at the LSE’s Hong Kong Theatre last night that she wants to drive more “competition” into the market and rejects greater “consolidation“. White also raised concern about rising prices and said that too many people still suffer “poor or no access” to modern mobile and broadband.

CMA Calls for Significant Competition Review of Three UK and O2 Deal

2nd October, 2015 (7 Comments)

The £10.25bn Hutchison Whampoa (Three UK) deal to buy O2 from debt-laden Telefonica looks set to face a big hurdle after the Competition and Markets Authority preliminarily ruled that the “transaction threatens to significantly [affect] competition” in the United Kingdom’s mobile market.

Ofcom Finalise Reduced 3G and 4G Mobile Spectrum Licence Fee Hike

24th September, 2015 (3 Comments)

The United Kingdom’s national telecoms regulator has today published its final assessment on their much delayed plans to hike the annual licence fees for the 900MHz and 1800MHz radio spectrum bands, which has seen the costs come down again.. but only a little.

Ofcom Names the Worst UK Telecoms and Broadband ISPs for Q2 2015

22nd September, 2015 (4 Comments)

The telecoms regulator has published its latest quarterly report into the volume of complaints experienced by all of the United Kingdom’s largest broadband, phone, mobile and TV providers. As usual the news is good for some providers (e.g. Sky Broadband, Virgin Media) and bad for others (e.g. EE).