Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1458 Posts)

Articles for Category Tag - Ofcom Regulation

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Air Broadband Users Hit with Disconnection Letters by CityFibre and OFNL UPDATE16

10th March, 2023 (467 Comments)

Customers of UK ISP Air Broadband (ZYBRE) have faced a difficult week after those connected via OFNL and CityFibre’s alternative full fibre (FTTP) broadband networks received worrying letters from the two aforementioned suppliers, which warned them of service termination.

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GBP15bn Vodafone and Three UK Mobile Merger Looks Imminent

10th March, 2023 (95 Comments)

Sources close to the proposed merger talks between mobile network operators Vodafone and Three UK (CK Hutchison), which could value the combined business at around £15bn, have reportedly indicated that a deal may be announced as soon as before the end of March 2023.

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Diana Johnson MP Petitions UK Parliament to Tackle Telecoms Poles

9th March, 2023 (45 Comments)

The Labour MP for Hull North, Dame Diana Johnson, has presented a petition to parliament – signed by residents of Hull North – that urges the government to make it a requirement for new telecoms poles to apply for local planning permission and consult residents before being built – risking delays to the gigabit broadband build.

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INCA Accuses Ofcom of Putting UK Full Fibre Rollout at Risk UPDATE

8th March, 2023 (30 Comments)

The Independent Networks Co-operative Association, which represents UK alternative broadband ISP networks, has today warned Ofcom that “more than £25bn worth of investment” to improve the UK’s digital infrastructure “will be directly threatened” if Openreach is allowed to introduce new FTTP wholesale price discounts (Equinox 2).

Ofcom UK Clamps Down on Misleading Uses of “Fibre” Broadband UPDATE2

8th March, 2023 (80 Comments)

Good news. The UK telecoms regulator, Ofcom, has today proposed new guidance that would only allow broadband ISPs to use the terms “fibre” and “full-fibre” on their websites and in contracts “if their network uses fibre-optic cables all the way from the exchange to the home” (i.e. FTTP).

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Steeper UK Fines for Nuisance Calls and Texts Inch Closer

8th March, 2023 (4 Comments)

The UK Government’s Technology Secretary, Michelle Donelan MP, will today re-introduce the new Data Protection and Digital Information Bill (DPDI No.2) to parliament, which among other things will increase fines for nuisance calls and texts to be either up to 4% of global turnover or £17.5 million, whichever is greater.

Boss of Liberty Global Slams Openreach’s “Desperate” FTTP Price Cuts

24th February, 2023 (63 Comments)

The CEO and Vice Chairman of Liberty Global (VMO2), Mike Fries, has told an investor meeting that Openreach’s recently announced FTTP broadband price cuts for UK ISPs (Equinox 2) are a “desperate and premature” move by BT, which he sees as an “overreaction to the market more broadly.”

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Ofcom Predicts UK to Hit 50% Full Fibre Coverage in March 2023

17th February, 2023 (14 Comments)

The UK telecoms regulator, Ofcom, has today used its latest data to predict that the country will finally achieve 50% coverage of full fibre (FTTP/B) broadband ISP networks in March 2023, which is actually slightly down from the prior prediction of 55% that they issued in December 2022.

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Top UK Local Authorities by Predicted Full Fibre Growth for 2025

15th February, 2023 (9 Comments)

A new study has attempted to forecast which ten UK local authorities will see the most significant increase in their coverage of Fibre-to-the-Premises (FTTP) based broadband ISP networks over the next two years. Topping the table were North East Lincolnshire, Oxford and Stevenage.

Openreach Unlikely to Launch Social Broadband Tariff for UK ISPs

13th February, 2023 (35 Comments)

A growing number of ISPs have introduced cheaper Social Tariffs over the past year – aimed at those on benefits who are most exposed to the UK’s cost-of-living crisis. As part of this, some providers have called on Openreach to launch social tariff products at wholesale to support them, but there’s so far no indication of that happening.

Ofcom UK Reviews Mid-Contract Broadband ISP Price Hikes UPDATE2

9th February, 2023 (57 Comments)

The UK telecoms regulator, Ofcom, has today officially launched a new review that will finally examine whether inflation-linked mid-contract price rises give phone and broadband ISP customers “sufficient certainty and clarity about what they can expect to pay.”

House of Lords Debates Rising Broadband Prices from UK ISPs

3rd February, 2023 (8 Comments)

A short but interesting debate took place yesterday in the House of Lords (Parliament), which saw many cross-party peers call on the UK government – represented by Lord Parkinson of Whitley Bay (DCMS) – to do more to help tackle the impact of recent above-inflation price hikes by broadband ISPs.

Ofcom Propose NOT to Block Openreach’s UK FTTP Price Cuts UPDATE

3rd February, 2023 (45 Comments)

Ofcom has today opened an expected consultation into Openreach’s ‘Equinox 2‘ discount scheme, which will further reduce the wholesale prices of their Fibre-to-the-Premises (FTTP) based broadband products for ISPs and thus consumers. But their “provisional” view is “not intervene“, which is likely to anger alternative networks (AltNets).

UK ISP Sky Broadband Finally Re-Adopts Ofcom’s Latest Speed Code

29th January, 2023 (11 Comments)

After sitting on the fence for a while, Sky Broadband has finally re-adopted Ofcom’s voluntary Code of Practice for Broadband ISP Speeds, which among other things will require them to give customers more information about their estimated line speed and makes it easier to exit a contract penalty free (if faults cannot be fixed).

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Shell Energy Still Attracting Most UK Broadband Gripes in Q3 2022

26th January, 2023 (3 Comments)

The latest Q3 2022 Ofcom survey of UK consumer complaints has, once again, named ISP Shell Energy as attracting the most consumer gripes for both fixed line broadband and landline phone services, while BT and Virgin Mobile did the same for Pay Monthly Mobile services and Virgin Media for Pay TV.

Ofcom Probes UK ISP BT Over Clarity of Customer Contract Info.

23rd January, 2023 (14 Comments)

The UK telecoms and media regulator, Ofcom, has this morning opened an investigation into broadband ISP and telecoms giant BT (including subsidiaries EE and Plusnet), which focuses upon their compliance with its obligation to provide customers with clear and simple contract information before they sign up to a new deal.

TalkTalk Blame Ofcom and UK Wholesale Providers for Price Hikes UPDATE

18th January, 2023 (21 Comments)

Broadband ISP TalkTalk has moved to try and deflect some of the negative attention they’re likely to get from the confirmation of today’s annual inflation linked price hikes. The provider has done this by shifting the blame for those rises on to the shoulders of Ofcom and their wholesale providers (mainly Openreach).