» UK ISP News Archive » Article Tag: Ofcom Regulation (684 Posts)
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Article Archive for Category Tag: Ofcom Regulation

fibre optic broadband cables

22nd November, 2016 - 10:33 am (34 Comments)

A new Vodafone commissioned study from Point Topic has predicted that only 6.5% of UK households can expect to be covered by Gigabit (1000Mbps+) capable FTTP/H fibre optic broadband cables by 2020, but other data from Point Topic forecasts a figure of 9.4% when business premises are included.

wireless broadband radio spectrum signal

21st November, 2016 - 9:15 am (0 Comments)

After a long delay Ofcom has unveiled the rules for their forthcoming auction of radio spectrum in the 2.3GHz (2350-2390MHz) and 3.4GHz (3410-3600MHz) bands, which will help mobile operators to launch Mobile Broadband (4G) services with “very fast download speeds“. But it’s bad news for BT / EE as a cap will apply.

apologies for any inconvenience by openreach uk

17th November, 2016 - 1:49 pm (12 Comments)

Ofcom has today ordered BT to repay (with interest) TalkTalk and Sky Broadband after the telecoms regulator found that the national operator had “overcharged” both ISPs for their Special Fault Investigation (SFI) engineer service and Time Related Charges (TRC).


16th November, 2016 - 9:00 am (26 Comments)

A competition row between Vodafone and BT has erupted once again after the former wrote to Ofcom and complained that Openreach’s trial of 330Mbps (50Mbps upload) capable G.fast broadband tech had broken the regulator’s strict rules, which require a consultation to take place first.


11th November, 2016 - 11:38 am (0 Comments)

Fibre optic ISP TrueSpeed has hinted to Ofcom that its 150Mbps Fibre-to-the-Premise (FTTP) broadband network, which is currently rolling out to parts of the Chew Valley in rural North East Somerset (England), could also be expanded into Devon, Wiltshire, Herefordshire and Gloucestershire.


10th November, 2016 - 8:28 am (12 Comments)

Homes on the Isle of Arran, which is the largest island in the Firth of Clyde (Scotland), look set to become the first in the UK to get a faster broadband connection via White Space technology. This harnesses the gaps in radio spectrum that exist between Digital Terrestrial TV channels (470-790MHz).

bt people uk map

7th November, 2016 - 11:56 am (3 Comments)

BT has today tried to show its “positive and direct impact on the UK economy“, and hopefully fend off some calls for Openreach’s separation, by publishing a report which claims that they spend more than £9.3bn a year with UK suppliers and boosted the economy by £23.1bn (GVA) during the past year.


7th November, 2016 - 10:59 am (2 Comments)

The UK telecoms regulator, Ofcom, claims to have found “reasonable grounds for believing” that some of EE’s customers may have received inaccurate bills that “over-[charged] them for calls they made to its customer service number, 150, whilst roaming in the EU.”

bt engineer cutting fibre optic cable

2nd November, 2016 - 9:47 am (3 Comments)

Openreach (BT) hope to publish a final reference offer for their new Dark Fibre Access (DFA) product by the end of 2016, which will give rival ISPs “physical access” to their fibre optic cables. But a recent progress update reveals that disagreements over contracts, repair times and fees have yet to be resolved.

ofcom uk telecoms regulator

1st November, 2016 - 12:59 pm (0 Comments)

Ofcom’s latest Telecoms Market Data Tables (Q2 2016) update has revealed that the United Kingdom is now home to a total of 24,858,000 fixed residential and small business broadband lines (up by 684,000 from a year previously); 10.91m (44%) of those are cable DOCSIS or fibre (FTTC/P/H) based.

money pound sterling coins

31st October, 2016 - 12:01 am (2 Comments)

The United Kingdom’s Advertising Standards Authority will today begin enforcing a new guideline that requires Internet Service Providers (ISP) to adopt clearer advertising of their products by, for example, combining the cost of line rental (phone) into their monthly broadband prices.

Vodafone UK 2016

26th October, 2016 - 7:52 am (10 Comments)

The telecoms regulator has today hit “failing” UK mobile and broadband provider Vodafone with a “record” fine of £4,625,000 after they were found to have breached a series of consumer complaint handing rules. Ofcom’s investigation of the case uncovered a variety of serious mis-selling, inaccurate billing and poor complaints handling procedures.

true telecom uk isp

21st October, 2016 - 11:24 am (39 Comments)

Kent-based broadband ISP True Telecom has attracted Ofcom’s gaze after a number of customer complaints prompted the regulator to open an own-initiative investigation into how the provider handles, or potentially mishandles, consumer contracts and service migrations.


19th October, 2016 - 12:08 pm (0 Comments)

The Quality of Service (i.e. minimum standards for repairs and new line provision) targets that Ofcom imposed upon Openreach (BT) in 2014 (here) look set to be extended until 31st March 2018 and the regulator will also make some additional tweaks.

uk broadband pccw

19th October, 2016 - 8:59 am (4 Comments)

The aptly named UK Broadband Ltd. (PCCW), which operates ISP Relish Wireless that has a fixed wireless 4G network in Swindon, Reading and central London, has once again confirmed its aspiration to launch a truly national service and to bid on Ofcom’s forthcoming spectrum auctions.

wireless masts towers and networking

17th October, 2016 - 1:26 pm (5 Comments)

The United Kingdom’s telecoms regulator has today confirmed that the 700MHz (694-790MHz) radio spectrum band, which is currently used for Digital Terrestrial TV (DTTV) services, will be re-purposed for Mobile Broadband (4G / 5G) operators to use by Q2 2020; 18 months earlier than originally planned.

zen internet uk isp

14th October, 2016 - 9:29 am (4 Comments)

Many broadband ISPs are concerned about the plan to give UK residential and small business consumers an automatic right to compensation (here) when their service fails, but not all. The Regulatory Manager of Zen Internet, Gary Hough, has said that they’re “broadly supportive” of the proposals.

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