Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1765 Posts)

Articles for Category Tag - Ofcom Regulation

New Launch Date for Delayed Faster UK Broadband ISP Switching

12th March, 2024 (11 Comments)

The industry-led One Touch Switching Company (TOTSCo), which is responsible for implementing Ofcom’s solution for faster consumer switching between UK broadband ISPs on different networks (aka – One Touch Switch), has announced that the now heavily delayed system will aim to go live on 12th September 2024.

Graham Stuart MP with No to MS3 Poles Campaigners

Gov MP Calls on Julia Lopez to Tighten Rules on Broadband Poles

6th March, 2024 (18 Comments)

The Conservative MP for Beverley and Holderness, Graham Stuart, has followed up his previous calls for the UK government to clampdown on the use of “ugly and unnecessary” poles – used to deploy some gigabit broadband networks – by sending a letter to the Digital Infrastructure Minister, Julia Lopez, which makes five key “demands“.

Mobile Operators Plea for More Support Ahead of UK Budget 2024

4th March, 2024 (31 Comments)

Trade body Mobile UK, which represents Three UK, EE (BT), O2 (VMO2) and Vodafone, has made a last minute plea for the government to use this week’s Spring Budget to introduce changes that would foster a more “positive investment environment” for mobile operators and thus boost their network upgrades.

New Data Indicates Sharp UK Decline in Broadband ISP Switching

1st March, 2024 (17 Comments)

A new study by Broadband Genie, which harnesses data from actual consumer migrations, has claimed that there was a decrease of 38% in broadband ISP switches during the period of 15th December 2023 to 12th February 2024 and as a result UK bill payers are estimated to be £53m worse off in lost savings.

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Tech Mahindra to Underpin New UK Broadband ISP Switching System

20th February, 2024 (19 Comments)

The industry-led One Touch Switching Company (TOTSCo) has signed a strategic partnership with Indian firm Tech Mahindra to design, build and operate a message exchange platform for the UK telecom industry, which will underpin the much delayed One Touch Switch (OTS) system for easier and quicker consumer switching between ISPs.

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Ofcom UK Scrap International Broadband Scorecard Comparison

16th February, 2024 (8 Comments)

The telecoms regulator, Ofcom, has quietly scrapped another fixed broadband related performance report – this time it’s their annual international comparison, which pits the United Kingdom’s broadband and mobile connectivity against the EU’s major economies (France, Germany, Spain and Italy etc.) and some other large countries.

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Ofcom Pressures Big UK ISPs to Set New Broadband Switching Date

13th February, 2024 (7 Comments)

The UK telecoms regulator, Ofcom, has written a new letter that singles out big ISPs, including BT, Sky Broadband, TalkTalk and Virgin Media (VMO2), for being too slow to implement their One Touch Switch (OTS) system, which aims to make it quicker and easier for consumers to switch providers on different networks.

Street Works Firm OCU Sets Up Own UK Full Fibre Biz – Artemis Fibre UPDATE

13th February, 2024 (6 Comments)

Civil engineering (utilities contractor) firm OCU Group appears to have established a new Stockport-based company called Artemis Fibre (15129999), which sounds as if it might be looking to deploy and operate its own UK full fibre (FTTP broadband, Dark Fibre and Ethernet) network to help serve the needs of their clients.

End of the Line for TV White Space Broadband Tech in the UK UPDATE

9th February, 2024 (5 Comments)

The chances of any ISPs deploying long-range TV White Space (TVWS) based wireless broadband networks to serve remote rural UK premises has just significantly declined. Ofcom has given notice that their related device (WSD) authorisation framework is no longer available.

Ofcom Investigate Virgin Media UK Over Digital Phone Migrations

9th February, 2024 (21 Comments)

The UK telecoms regulator, Ofcom, has this morning announced that they’ve opened a new investigation into broadband ISP Virgin Media’s migration of customers from analogue to IP-based digital landlines. The case will look at whether they’ve been treating vulnerable consumers correctly and “ensuring uninterrupted access” to emergency services.

Ofcom and UK Phone Providers to Further Tackle Spoofed Calls UPDATE

1st February, 2024 (11 Comments)

The UK telecoms regulator, Ofcom, has today moved to strengthen their existing rules against the use of “fake phone numbers” and “spoofed calls“, which involves a proposal for phone providers (fixed line and mobile) to introduce stricter measures against “Presentation Numbers” that are used to identify who is making a call.

Ofcom Look to Approve BeetleSat’s LEO Broadband Satellites

29th January, 2024 (11 Comments)

The UK telecoms regulator, Ofcom, has proposed to grant an Earth Station Network Licence (ESNL) to NSLComm in support of its plans to launch a new global constellation of 264 satellites in Low Earth Orbit (LEO), which could be used to provide broadband to mobile sites (backhaul), as well as military, aviation, maritime and enterprises.

complaint UK consumer broadband isp and phone gripes

Ofcom Shames Virgin Media and O2 for UK Telecoms Complaints UPDATE

25th January, 2024 (37 Comments)

Ofcom has published their latest study of UK consumer complaints for Q3 2023, which names Virgin Media as the worst for attracting the most gripes about fixed broadband, landline phone and pay TV services. Meanwhile, O2, which is part of the same company, attracted the most complaints for Pay Monthly Mobile services.

Broadband ISP BT Confirm New UK Pricing Policy for 2024 – Drops Inflationary Hikes UPDATE

16th January, 2024 (35 Comments)

Following Ofcom’s recent proposal to BAN providers from doing mid-contract price hikes that are linked to inflation and percentage changes (here), telecoms giant BT has today become the first major operator to confirm that they will instead be adopting “clear and simple” price changes from “early summer” (not in time to stop the next hike, though).

Vodafone UK Warn Over Costs of Adding Battery Backup to Mobile Sites

16th January, 2024 (22 Comments)

Mobile operator Vodafone UK has today highlighted the potentially huge cost challenges involved with adding backup power (batteries etc.) to their network of 12,000+ mast sites across the country, which could be one of the possible outcomes from Ofcom’s new probe into the issue of inadequate power backup.

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Court Trial to Start Over BT’s Alleged UK Landline Overcharging UPDATE

13th January, 2024 (3 Comments)

After a three-year battle, the Collective Action on Land Lines (CALL) campaign will this month finally take national broadband ISP and phone provider BT to trial as part of a £600m £1.3bn class-action lawsuit, which alleges that the UK telecoms giant overcharged 2.3 million of its landline-only phone customers between 2015 and 2018.

Jeremy Hunt UK MP Standing Outside Next to Lake

Questions After UK Chancellor Says CMA May Probe Mid Contract UK ISP Price Hikes

11th January, 2024 (46 Comments)

The UK Government’s Chancellor, Jeremy Hunt, has, in a new ITV interview with MSE’s Martin Lewis, raised a few questions after he proposed to ask the Competition and Markets Authority (CMA) to probe mid-contract prices hikes by broadband ISPs and proclaimed that the network costs for providers “don’t go up at all.“