Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1766 Posts)

Articles for Category Tag - Ofcom Regulation

New Operator Delambre Infrastructure Planning UK FTTP Build

13th November, 2020 (10 Comments)

A new Cheshire-based alternative network provider called Delambre Infrastructure has just cropped up with a vague ambition to deploy a gigabit-capable Fibre-to-the-Premises (FTTP) broadband network to “provide ultrafast broadband to households and small and medium-sized enterprises.”

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ISP TalkTalk Tops Ofcom Broadband Complaints Table for Q2 2020

13th November, 2020 (19 Comments)

Ofcom’s new Q2 2020 consumer complaints report is out today, which names UK ISP TalkTalk as attracting the most gripes for both home broadband and landline phone, while Three UK did the same for Pay Monthly Mobile services and Virgin Media came bottom for Pay TV.

Government Preps Universal Service Obligation for UK Mobile

11th November, 2020 (19 Comments)

The UK Government yesterday introduced new powers for the Secretary of State to, among other things, establish a new Universal Service Obligation (USO) for 4G or 5G mobile networks “in the future,” albeit only if that is “deemed necessary.” Questions will now be raised over what such a USO would look like.

Three UK Scrap Capita Call Centre Outsourcing Deal 2 Years Early

7th November, 2020 (50 Comments)

Mobile operator Three UK appears to have confirmed that its £70m business process outsourcing contract with Capita, which was signed in late 2016 as part of a 7-year deal to improve sales and customer support (among other things), has been scrapped 2 years early following allegations of poor performance.

ISP A&A Confusingly Asks Mobile Users to Request a PAC Switch

3rd November, 2020 (19 Comments)

Customers of UK broadband ISP Andrews & Arnold (AAISP), specifically those who take one of their 07 mobile numbers (normally linked to their SIP2SIM service), will shortly be asked to log-in to their account page and request a Porting Authorisation Code (PAC) to switch provider in order to avoid a tricky supplier.

BT Issues Report on Progress Against the UK Broadband USO

30th October, 2020 (27 Comments)

UK ISP BT has just issued their first biannual report on the progress they’ve made toward delivering the 10Mbps Universal Service Obligation (USO) for broadband, which highlights some of the known challenges. Overall they’ve so far handled 9,000 applications and 512 confirmed orders, resulting in a USO build for 4,000+ homes.

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Ofcom Extend Broadband ISP Switching and Ban Locked Mobiles

27th October, 2020 (9 Comments)

Ofcom UK has set out new measures that will make switching between broadband ISPs on physically separate networks easier (e.g. Openreach to Cityfibre), but due to the complexities involved providers will be given until December 2022 implement it. Mobile operators will also be banned from selling “locked” handsets.

Virgin Media UK Warns BT Against Anti-Competitive FTTP Discounting

19th October, 2020 (29 Comments)

Broadband ISP Virgin Media UK has warned the market regulator, Ofcom, against allowing BT (Openreach) to sign “deeply discounted and long-term” wholesale agreements for “full fibre” (FTTP) services with rivals ISPs, which they claim might make it harder for alternative networks to compete against the established giant.

One UK Village’s Roller-Coaster Ride of USO Broadband Costs

18th October, 2020 (21 Comments)

The long running saga of trying to get a new Fibre-to-the-Premises (FTTP) broadband service installed across the village of Pandy in Wales is one step closer to a solution. But its plight also helps to highlight how difficult it’s been for some areas to harness the new 10Mbps Universal Service Obligation (USO).

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EE Mobile Seeks to Trade Some 2.6GHz 4G Spectrum to O2 UK UPDATE

16th October, 2020 (23 Comments)

Mobile operator EE (BT) has today requested approval from Ofcom for them to trade some of their 4G (mobile broadband) friendly unpaired radio spectrum in the 2.6GHz band (between 2595-2620MHz) to rival O2 (Telefonica UK). At present neither O2 nor Three UK own any of their own spectrum in the 2.6GHz band.

Ofcom Considers Bringing UK Copper Line Retirement Forward

15th October, 2020 (12 Comments)

The seemingly rapid progress of Openreach’s (BT) move to replace their old copper phone services with a new Fibre-to-the-Premises (FTTP) based broadband ISP network has today prompted Ofcom, the UK telecoms regulator, to reconsider their time-line for the withdrawal of copper services.

Ofcom Opens Probe into BT Compliance with Broadband USO UPDATE

15th October, 2020 (20 Comments)

Ofcom has this morning opened an investigation to examine whether or not BT is complying with their obligations under the new UK Universal Service Obligation (USO), which requires them to help deliver at least a 10Mbps broadband download speed, upon request, to those in poorly served areas.

New UK FTTP Gigabit Broadband ISP Simply Fibre Surfaces

13th October, 2020 (1 Comment)

Once again we start the day with an announcement about yet another new entrant into the growing market of alternative UK networks, Simply Fibre, which appears to have been partially set up by a familiar name. The operator plans to deploy its own Fibre-to-the-Premises (FTTP) service to homes and businesses.

New Operator Broadreach Networks Plans UK Full Fibre Build

12th October, 2020 (21 Comments)

A new company called Broadreach Networks has just thrown its hat into the increasingly crowded ring of operator’s that all intend to build gigabit-capable Fibre-to-the-Premises (FTTP) based broadband networks, but this one seems to be less of an ISP and more of a wholesale provider – with a focus upon smaller towns.

Wireless ISP Wildanet to Deploy FTTP Broadband in Cornwall

12th October, 2020 (6 Comments)

Fixed wireless UK broadband ISP Wildanet, which covers some rural parts of Cornwall in England, has today revealed that they’re looking to branch out into building a Fibre-to-the-Premises (FTTP) network that would cater for “homes and commercial premises in urban and rural areas” within the county.

Government Pledge to Help Tackle Huge Broadband USO Costs UPDATE

9th October, 2020 (45 Comments)

The UK Government’s Digital Minister, Matt Warman, has called on Ofcom and BT to find a “resolution” to the situation with the new Universal Service Obligation (USO) for broadband, which results in some homes being quoted tens or even hundreds of thousands of pounds to get a 10Mbps+ capable ISP connection.

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Ofcom Reveals Key UK Mobile Network and WiFi Usage Trends

8th October, 2020 (2 Comments)

Ofcom and crowdsourced benchmark firm umlaut have examined a sample size of 200,000 Android using UK mobile users between January and April 2020 to identify key trends. For example, people were connected to 4G for 82% of the time in urban areas, but only 76% in rural ones (most of the rest was spent on 3G).