Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1895 Posts)

Articles for Category Tag - Ofcom Regulation

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Low Awareness Hampers Take-up of UK Social Broadband Tariffs

24th November, 2021 (11 Comments)

A new Opinium survey for Uswitch, which questioned 2,000 UK adults this month, has estimated that 65% of those deemed to be “financially vulnerable people” aren’t aware that social tariffs for broadband exist from various UK ISPs, with just 15% of eligible households actually applying for them.

Rivals Prep Legal Challenge Over Ofcom Approval of Openreach FTTP Price Cut

21st November, 2021 (31 Comments)

Several alternative UK network (AltNets) builders, including Gigaclear and CityFibre, among others, are reportedly set to launch a legal challenge against Ofcom’s recent approval of Openreach’s “Equinox” offer (here), which introduces a “major” price cut (details) to the incumbents Fibre-to-the-Premises (FTTP) broadband products.

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BT Granted Permission to Appeal Landline Overcharging Ruling UPDATE

19th November, 2021 (3 Comments)

The UK Court of Appeal (CoA) has granted broadband ISP BT permission to try to appeal the Competition Appeals Tribunal‘s (CAT) judgement, which last month rejected the operator’s attempt to stop a £600m class action claim against them – related to the alleged overcharging of 2.3 million landline-only phone customers.

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Wireless UK ISP APC Solutions to Start Building FTTP Broadband

16th November, 2021 (0 Comments)

Wireless network and IT services provider APC Solutions (APC Communications Solutions), which also runs the Essex (England) focused ISP Essex WiFi, has revealed that they intend to expand into building their own gigabit-capable Fibre-to-the-Premises (FTTP) based broadband services.

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Ofcom’s Q2 2021 Complaints Study Shames UK ISP TalkTalk

16th November, 2021 (7 Comments)

Ofcom has published their latest Q2 2021 (calendar) consumer complaints study, which saw TalkTalk come top of the naughty table for gripes about their fixed line home broadband and phone services. Meanwhile, Virgin Media took the most flak for Mobile and Pay TV, although overall complaints were down.

Ofcom Fine Met Technologies and Guaranteed Telecom for SLAMMING

12th November, 2021 (0 Comments)

Ofcom has today fined two little-known UK broadband ISPs – Met Technologies (Met Plus Telecom and Millenium Talk) and Guaranteed Telecom (Zoom Telecom) – a total of £35,000 after they were found to have switched 110 consumers to their service without permission (SLAMMING).

Ofcom and BT Adopt Changes to Help 10Mbps Broadband USO

11th November, 2021 (33 Comments)

Ofcom has today finalised the changes that were first confirmed in July to improve how BT handles delivery of the UK’s Universal Service Obligation (USO), which aims to bring faster broadband ISP speeds to those who can’t yet receive a 10Mbps+ capable download speed and aren’t planned to do so in the near future.

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Headaches for UK ISPs as Telecoms Security Bill to Become Law

9th November, 2021 (15 Comments)

The UK Government’s new Telecommunications (Security) Bill (TSB) is set to become law after passing through both houses of parliament this month, but it goes much further than just banning Huawei from the UK’s 5G mobile networks. Broadband ISPs, both big and small alike, also face a cacophony of tedious new rules.

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Ofcom Moves to Protect 5,000 UK Payphone Boxes from Closure UPDATE

9th November, 2021 (4 Comments)

The UK telecoms regulator, Ofcom, has today announced that they intend to protect around 5,000 “vital phone boxes” from closure by BT and KCOM, but only those that are truly still needed by local communities. Without such protection, some of those phone boxes considered “vital” would still have been set for removal.

Ofcom UK Expands the Range of Indoor Mobile Signal Boosters

4th November, 2021 (5 Comments)

Ofcom has today confirmed that they will next year introduce new changes to help expand the range of licence exempt “mobile phone repeaters” for UK consumers to adopt, which can be used in locations where people want to boost mobile signals for indoor and in-vehicle (low gain) use.

Ofcom Publish 5th Annual Report into UK Net Neutrality Issues

1st November, 2021 (2 Comments)

Ofcom has today published their fifth annual report into monitoring of the Open Internet Access Regulations (OIAR), also known as “net neutrality” rules. In short, no particular concerns regarding providers’ (broadband ISPs and mobile operators) practices were identified, but there were some interesting little tidbits.

Ofcom Adds Dark Fibre and Tweaks Rules for KCOM in Hull UK

28th October, 2021 (10 Comments)

Ofcom has today published the outcome of their latest Hull Area Wholesale Fixed Telecoms Market Review 2021-26, which tends to largely influence what rules they set for KCOM’s dominant network in the Hull (East Yorkshire) area. The main changes this time reflect deregulation and a new Dark Fibre requirement.

New UK ISP WhyFibre Plan FTTP Broadband for South England

28th October, 2021 (6 Comments)

Just when you thought there were already enough alternative network (altnet) providers building gigabit-capable Fibre-to-the-Premises (FTTP) broadband in the UK, along comes another one in the shape of WhyFibre, which plans to cover “underserved” parts of South England.

Ofcom Clears 800MHz Power Boost to Aid UK 4G Mobile Coverage

27th October, 2021 (8 Comments)

Ofcom has today approved an earlier proposal – requested by both Three UK and EE (BT) – to increase the permitted power output for the equipment that UK mobile operators use in the 800MHz band, which is expected to result in a small coverage improvement for the related 4G data (mobile broadband) and calling services.

Ofcom Tell UK Phone Operators to Block Foreign VoIP Scam Calls UPDATE

25th October, 2021 (23 Comments)

The UK telecommunications regulator, Ofcom, has reportedly taken radical action to curb the plague of scam calls, which it is attempting to achieve by “ordering” major phone operators to automatically block any “suspicious” Voice-over-Internet (VoIP) calls that come from abroad if they pretend to come from numbers in the UK.

Scam Calls and Texts Hit 45 Million UK People Over Summer UPDATE

20th October, 2021 (16 Comments)

The telecoms regulator, Ofcom, has estimated that 44.6 million UK people may have received scam calls and text messages during the past three months (summer period). But worryingly, around 2% of those who received such a message or call (roughly a million people) reported following the scammers’ instructions.

BT Appeal Competition Tribunal’s Landline Overcharging Ruling

19th October, 2021 (0 Comments)

UK ISP BT has today confirmed they will appeal the preliminary ruling by the Competition Appeals Tribunal (CAT), which last month rejected the operator’s attempts to stop a £600m class action claim against the broadband and phone operator – this related to the alleged overcharging of over 2 million landline-only customers.