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Articles for Category Tag - Ofcom Regulation

Ofcom Calls on UK ISPs to Improve their Broadband Speed Info and Support

23rd July, 2013 (0 Comments)

Ofcom has published the outcome from their latest mystery shopping study into fixed line ISP compliance with the regulators rules concerning how broadband speeds should be sold and communicated to consumers. Suffice to say that some providers (TalkTalk and O2) have fallen short of expectations but overall the market has improved.

A Look at the Future Fibre to the Distribution Point FTTdp Broadband Tech

22nd July, 2013 (21 Comments)

Over the next few years it’s likely that you’ll soon start to hear more about a next generation broadband ISP technology called Fibre to the Distribution Point (FTTdp), which Ofcom are currently encouraging BT to trial. But what is FTTdp and will it really help UK homes and businesses to get ultrafast internet connections? Let’s take a look.

BT Openreach and UK ISP TalkTalk in Dispute over Unbundled Jumpers

18th July, 2013 (11 Comments)

Yes it could be a story linked directly to your home laundry basket but it’s not. TalkTalk has today called in Ofcom to help settle a dispute with BTOpenreach, which has refused to supply a single jumpered solution with their fully unbundled (LLU / MPF) broadband and phone lines that could potentially save UK ISPs tens of millions.

UK Wireless Broadband Operators Gain Indefinite 28GHz Licences

17th July, 2013 (9 Comments)

Ofcom has announced that Broadband Fixed Wireless Access (BFWA) ISPs that make use of the 28GHz radio spectrum band, such as Urban Wimax and Cable & Wireless UK, will now be able to keep the licence “indefinitely” (i.e. they were due to expire on 31st December 2015) but there will be a cost.

Ofcom Say New Freeview HD TV Channels at 600MHz Won’t Hinder 5G

16th July, 2013 (2 Comments)

Mobile operator Vodafone UK has warned that today’s move by Ofcom (here), which has created the “opportunity” for 10 new Freeview HD TV channels to be launched by using airwaves in the 600MHz radio spectrum band, could hinder the plan to free up existing 700MHz spectrum for use by future ultra-fast 5G based Mobile Broadband services.

Study Warns Cost Could Hinder New UK Broadband ISP Switching Process

15th July, 2013 (0 Comments)

The latest ISPreview.co.uk poll of 536 website visitors has revealed that almost two thirds of respondents find the current process of switching between home broadband ISPs to be confusing and 93% support Ofcom’s (telecoms regulator) efforts to simplify the system. But most people would be put off if this came at a cost.

UPDATE Ofcom Force BT to Cut UK Standard Wholesale Broadband ISP Prices

11th July, 2013 (10 Comments)

Ofcom has today proposed several new measures that would effectively force BT to cut the cost of their fixed line wholesale broadband services (WLR, SMPF, MPF) to Internet providers (ISP) and redefine which parts of the United Kingdom (UK) should be subject to related regulation or indeed de-regulation.

UPD Ofcom UK Considers Sky Broadband Call for Unbundled FTTC Product

10th July, 2013 (7 Comments)

Ofcom has confirmed that they’re considering a “difficult to assess” request by Sky Broadband (BSkyB) for BT to offer a new unbundled (LLU) superfast broadband (FTTC) product, which would most likely give UK ISPs more control and price flexibility over their services.

Ofcom UK Open 900MHz, 1800MHz and 2100MHz to 4G Mobile Broadband

9th July, 2013 (2 Comments)

The communications regulator, Ofcom, has today officially allowed Mobile Network Operators (MNO) in the United Kingdom to repurpose their existing radio spectrum (specifically 900MHz, 2100MHz and 1800MHz) for use by the new generation of superfast 4G (LTE) based Mobile Broadband services.

NAO Praises Smooth Ofcom Auction of 4G Mobile Broadband Spectrum

4th July, 2013 (0 Comments)

The National Audit Office (NAO) has given its approval to Ofcom’s recent auction of 4G (LTE) based Mobile Broadband spectrum (800MHz and 2.6GHz), which some had criticised for only being able to raise £2.368bn (about £1bn less than the government had initially hoped for).

UPD Ofcom to Cut the Price of UK Fibre Superfast Broadband ISP Migrations

3rd July, 2013 (3 Comments)

The national UK telecoms regulator, Ofcom, has today launched a new consultation that proposes to boost competition for superfast broadband (FTTC and FTTP) services by cutting the wholesale cost of switching between ISPs on BT’s network to £10-£15 and slashing contract lengths for migrations to just 1 month. BTOpenreach will also face stiffer rules.

UPDATE UK ISP EE Hit by Ofcom for Most Home Broadband Complaints

26th June, 2013 (0 Comments)

Mobile and Internet provider EE UK (Orange) has once again been shamed by Ofcom’s latest quarterly customer complaints report (Q1-2013), which highlighted their home broadband service as having the largest number of disgruntled customers among all of the biggest ISPs. But they did improve from Q4-2012.

Ofcom Fines UK ISP Supatel and TimeTalk GBP60k for Mis-Selling

24th June, 2013 (4 Comments)

The telecoms regulator, Ofcom, has today fined broadband and phone provider Supatel Limited (TimeTalk) £60,000 for mis-selling (slamming) after they were found guilty of having switched 83 customers from one ISP to another without the individuals knowledge.

UPDATE2 BT and Sky in Fresh UK Competition Spat Over TV Sports Channel

19th June, 2013 (33 Comments)

The communications regulator, Ofcom, has opened a new competition probe after UK telecoms giant BT complained that the terms on which Sky (Sky Broadband) offered wholesale supply of its Sky Sports 1 and 2 TV channels to their rival YouView (IPTV) platform “amount to an abuse of dominance“.

Legal Squabbles Over the UK 4G Auction Result in Tougher Ofcom Rules

19th June, 2013 (0 Comments)

The legal threats and challenges that preceded this year’s much delayed auction of new superfast 4G (LTE) based Mobile Broadband spectrum (800MHz and 2.6GHz) have resulted in the government’s Department for Business, Innovation & Skills (BIS) proposing new rules to prevent future hold-up’s.

UPD Internet Piracy Warning Letters from UK ISPs Delayed to Late 2015

5th June, 2013 (1 Comment)

The UK government’s Department for Culture, Media & Sport (DCMS) has confirmed that it now expects broadband ISPs to start issuing their first warning Notification Letters to customers, those whom are suspected of internet piracy, during “the latter half of 2015“. Over a year’s delay from the previous “early” 2014 target.

Ofcom Set to Unveil New UK Phone and Broadband ISP Switching Solution

3rd June, 2013 (3 Comments)

It’s been a long time coming but the UK communications regulator, Ofcom, has informed ISPreview.co.uk that their chosen method for making it both “simpler and more reliable” for consumers to switch phone or broadband ISP is finally close to being announced. No really, this time it’ll actually happen. We hope.