Home » UK ISP News Archive » Article Tag: Plusnet (442 Posts)

Articles for Category Tag - Plusnet

ISP Review’s 2018 Choice of the Best UK Home Broadband Providers

8th January, 2018 (25 Comments)

Picking a new broadband provider (ISP) for your home is far from easy. Consumers face a bombardment of confusing choices, each advertising different speeds, features, prices and network availability. On this front our aim is to simplify the options and make the process a little easier.

The 2017 vs 2016 Top Fastest UK Home Broadband and Mobile Providers

28th December, 2017 (5 Comments)

We take a look back to see how much faster the national fixed line broadband ISPs and mobile (3G / 4G) network operators have become for download and upload speed over the past 12 months, which reveals that Virgin Media, Hyperoptic and EE continue to come top in the speed stakes.

Netflix UK – 2017 vs 2016 Video Streaming Broadband ISP Speed Index

27th December, 2017 (9 Comments)

Internet Movie and TV video streaming giant Netflix UK has recently published the most recent edition of their broadband ISP speed index, which reveals that cable operator Virgin Media continues to be the fastest provider for their service in 2017. But being the fastest isn’t all that important.

ASA Forces UK Business ISPs to Include Line Rental Costs into Broadband

15th November, 2017 (0 Comments)

A new ruling against Plusnet by the Advertising Standards Authority (ASA) means that UK business ISPs will now also need to combine the price of phone line rental and broadband when advertising related packages, which is a rule that has previously only applied to residential services.

Virgin Media and Plusnet Come Top in 2017 Customer Survey of UK ISPs

31st October, 2017 (15 Comments)

Comparison site Cable has published the winners of a huge new ISP survey, which interviewed 16,753 UK broadband customers to identify the best providers via five categories (reliability, value for money, customer service, speed and switching). Virgin Media and Plusnet came top.

ISP PlusNet Boost Uploads Back to 9.5Mbps on Unlimited Fibre Broadband

27th October, 2017 (15 Comments)

After unceremoniously cutting the upload speeds of their ‘Unlimited Fibre‘ (up to 38Mbps FTTC download) broadband package from 19.5Mbps to just 1.9Mbps in 2015 (here), Plusnet has now decided to boost their upstream speeds part of the way back ‘up to’ 9.5Mbps.

ISP Plusnet Drops 38Mbps FTTC Broadband and Phone Price to £22.99

18th October, 2017 (9 Comments)

UK ISP Plusnet has launched a new promotion that cuts the price of their unlimited ‘up to’ 38Mbps (FTTC) “fibre broadband” and phone line rental bundle from £33.98 to just £22.99 a month for the first 18 months of service (new customers). The £25 one-off action fee has also been removed.

Ofcom Praise Sky and Virgin Media in Q2 2017 UK Consumer Complaints Study

27th September, 2017 (7 Comments)

Broadband providers Virgin Media and Sky Broadband have today been praised by Ofcom’s Q2 2017 UK consumer complaints report after they received fewer gripes than any other ISP for their service. Unfortunately the same cannot be said for BT and TalkTalk, which attracted the most complaints.

TalkTalk Rated the Worst ISP by 2017 Which? Consumer Broadband Survey

22nd September, 2017 (13 Comments)

The latest biannual survey of UK phone and broadband providers by consumer magazine Which? has once again named Zen Internet as the best overall ISP (85% for customer satisfaction), but the same could not be said for TalkTalk that continues to languish at the bottom on a score of 40%.

UK ISP Plusnet Sacks Rude Call Centre Worker for Insulting a Customer

15th September, 2017 (15 Comments)

Internet provider Plusnet has “wholeheartedly” apologised to one of their broadband subscribers, who had contacted the ISP in the hope of getting his Direct Debit date changed but instead found his surname being substituted with the C-word (hint, it’s not cat) by a call centre worker.

UK ISP Plusnet Offer £50 Gift as Prices Cut for FTTC Broadband and Phone

16th August, 2017 (2 Comments)

Budget ISP Plusnet has launched a series of discounts that will be available to new customers, which reduces the price of their “fibre broadband” (FTTC) bundles for the first 12 months of service and adds a £50 bonus on top (cashback or mastercard reward).

UK ISP Plusnet Slash 12 Month “Fibre Broadband” Prices for July 2017

6th July, 2017 (4 Comments)

Low cost ISP Plusnet has cut the monthly price of their superfast “fibre broadband” (FTTC) + phone (line rental) packages for new customers and on top of that they’ve also removed the £25 one-off activation fee until the 12th July next week (a 12 month contract term is applicable).

UK ISP Plusnet Removes Broadband Internet Traffic Prioritisation

30th June, 2017 (12 Comments)

Internet traffic prioritisation has been completely removed from Plusnet’s residential broadband service(s), which is because the ISP claims to have been “investing heavily in its network” and as a result their platform now has enough “capacity and resilience” that prioritisation is no longer needed.

UPD Ofcom Q1 2017 UK Consumer Complaints Report Slaps BT and TalkTalk

28th June, 2017 (9 Comments)

Ofcom’s latest Q1 2017 study of UK consumer complaints about fixed line Broadband, Phone, Pay TV and Mobile services has praised Sky (Sky Broadband) for receiving the fewest gripes. Meanwhile BT, TalkTalk and Vodafone are highlighted for attracting the most complaints.

H1-2017 – The Top 10 Fastest National UK Home Broadband and Mobile ISPs

26th June, 2017 (11 Comments)

The first half of 2017 has seen another rise in average fixed line broadband download speeds to 28.21Mbps, albeit mostly fuelled by the on-going migration of consumers from older ADSL lines and on to newer “fibre broadband” (FTTC/P) services. Meanwhile EE is still king for Mobile Broadband.

Plusnet Cuts Broadband Prices as “unintelligible” Radio Ads Banned

31st May, 2017 (3 Comments)

A case of bad timing today as budget ISP Plusnet has cut their UK broadband and phone bundle prices, albeit on the same day as the Advertising Standards Authority (ASA) has also banned two of their radio adverts for failing to be “presented in a clear and intelligible manner.”

UK ISP Plusnet Reveal Broadband and Phone Price Rises for 2017

26th April, 2017 (9 Comments)

Customers of low cost ISP Plusnet have today been informed that the price they pay for their broadband and phone bundles will be increased from 29th June 2017, which is a move that follows a similar development from parent operator BT (here) at the start of this year.