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Articles for Category Tag - Plusnet

Broadband ISP Plusnet Reintroduces Perks for UK Customers

5th June, 2023 (18 Comments)

Customers of broadband ISP Plusnet, which is part of the wider BT Group, may like to know that the low-cost focused internet provider has just “re-launched” their “Perks” loyalty reward programme, which reflects an ever-changing selection of “exclusive deals, discounts and free trials on a huge range of products“.

Umlaut Study Names Virgin Media as Fastest UK Broadband ISP

25th May, 2023 (10 Comments)

A new benchmark study from telecoms analyst firm Umlaut, which tested and measured fixed broadband connectivity in the United Kingdom over a period of 6 months, has awarded their overall “Best in Test” certificate to Virgin Media (VMO2) after they came top for both download and upload performance.

Ofcom Compare Broadband ISPs by Call Waits, Faults and Quality etc

18th May, 2023 (9 Comments)

Ofcom has today published their 2023 UK study of broadband ISP, phone and mobile service quality, call waiting times, complaint levels, faults, repairs, compensation and install times amongst the largest providers. For example, TalkTalk attracted the lowest satisfaction for broadband (78%), while Plusnet secured the highest (89%).

BT Slows FTTP Build as Cover Grows to 10.27 Million UK Premises UPDATE

18th May, 2023 (46 Comments)

BT Group has today published their latest Q4 FY23 (quarterly) results to March 2023, which saw Openreach’s Fibre-to-the-Premises (FTTP) broadband ISP network grow to cover 10.274 million premises (up by 702k in the quarter vs 810k last quarter) and EE increase their 5G Ready customer base to 9.12 million (up from 8.5m).

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Ofcom UK Name Shell Energy as UK ISP with Most Complaints in Q4 2022

27th April, 2023 (12 Comments)

The latest Ofcom study of UK consumer complaints for Q4 2022 has, once again, named and shamed Shell Energy for attracting the most consumer moans about both home broadband and landline phone services, while BT did the same for Pay Monthly Mobile services and Virgin Media for Pay TV.

ISP Plusnet Discount UK Residential Full Fibre Broadband Plans

13th April, 2023 (0 Comments)

Broadband provider Plusnet will this morning further discounted the offers on their existing range of ultrafast and gigabit-capable Fibre-to-the-Premises (FTTP) powered packages for new residential customers – provided via Openreach’s national network, which sees the provider shaving another few pounds off each of their plans.

Dear UK Broadband ISPs – Make Your Post Contract Prices Clear

12th April, 2023 (25 Comments)

We’ve lost count now of how many times ISPreview has had to say this over the years, but there are still far too many broadband ISPs in the UK – particularly larger players – that fail to clearly inform their customers of how much their package will cost post-contract. As a result, consumers often feel misled when it comes time to re-contract.

UK ISP Plusnet Start Offering 900Mbps FTTP Broadband at £49.99

6th April, 2023 (54 Comments)

Budget UK broadband ISP Plusnet, which until now has only tended to promote Fibre-to-the-Premises (FTTP) based packages with speeds of up to 500Mbps on Openreach’s network, appears as if it will finally start offering their top 900Mbps tier to new customers today – starting at £49.99 per month on a 24-month term.

Broadband ISP Plusnet Stops Selling Own Brand UK Mobile Plans

29th March, 2023 (48 Comments)

Budget UK broadband ISP Plusnet, which has often been positioned as BT’s low-cost division, have this morning confirmed to ISPreview.co.uk that they will today stop selling their own-brand of EE powered Pay Monthly SIM-Only Mobile plans to new customers.

Plusnet Named Best UK ISP by 2023 Broadband Genie Awards

24th March, 2023 (18 Comments)

The annual Broadband Genie 2023 survey has just named home broadband ISP Plusnet as the “Best Provider” of the year and also the “Best Value for Money“, while a variety of other internet providers also scooped various other awards across several different categories.

Uswitch 2023 Awards Name Best UK Broadband and Mobile Providers

9th March, 2023 (12 Comments)

Uswitch.com has unveiled the winners of their annual 2023 Telecoms Awards event, which among things saw Plusnet named as the best LARGE broadband ISP of the year, while Hyperoptic took the same award for smaller providers. Meanwhile, BT was named as the most reliable broadband ISP and giffgaff came top for mobile.

Plusnet UK Sweeps the 2023 Expert Reviews Broadband ISP Awards

2nd March, 2023 (21 Comments)

Consumer website Expert Reviews has published the winners of their annual “Best Broadband Awards 2023” event, which has surveyed UK consumers in an effort to identify the best Internet Service Providers (ISP) across a range of categories. Much like last year, the overall winner was named as Plusnet, again.

ISP Plusnet Discounts UK Full Fibre Home Broadband Packages

16th February, 2023 (0 Comments)

Internet provider Plusnet has today sweetened the offers on their existing range of Fibre-to-the-Premises (FTTP) powered home ultrafast broadband packages – provided via Openreach’s national network, which sees the provider shaving another few pounds off each of their plans for new customers.

BT Results See Openreach Near 10 Million FTTP Premises Milestone

2nd February, 2023 (30 Comments)

The BT Group has today published their latest Q3 FY23 results to December 2022, which saw the coverage of Openreach’s Fibre-to-the-Premises (FTTP) broadband ISP network reach 9.57 million premises (up by 810k in the quarter vs 805k last quarter) and EE increase their 5G customer based to 8.5 million (up from 8.157m).

BT to Recruit 400 More UK Apprentices and Graduates

26th January, 2023 (5 Comments)

Broadband ISP and telecoms giant BT has tonight announced that they intend to recruit another 400 apprentices and graduates this year (down from 600 in 2022), which will form part of their usual September 2023 intake. This will reflect roles spanning areas such as engineering (5G and FTTP etc.), customer service, research and security.

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Shell Energy Still Attracting Most UK Broadband Gripes in Q3 2022

26th January, 2023 (3 Comments)

The latest Q3 2022 Ofcom survey of UK consumer complaints has, once again, named ISP Shell Energy as attracting the most consumer gripes for both fixed line broadband and landline phone services, while BT and Virgin Mobile did the same for Pay Monthly Mobile services and Virgin Media for Pay TV.

Ofcom Probes UK ISP BT Over Clarity of Customer Contract Info.

23rd January, 2023 (14 Comments)

The UK telecoms and media regulator, Ofcom, has this morning opened an investigation into broadband ISP and telecoms giant BT (including subsidiaries EE and Plusnet), which focuses upon their compliance with its obligation to provide customers with clear and simple contract information before they sign up to a new deal.