Home » UK ISP News Archive » Article Tag: Plusnet (500 Posts)

Articles for Category Tag - Plusnet

woman customer complaints call center vector illustration eps 10

Ofcom Name Shell Energy as UK ISP with Most Complaints in Q2 2022

18th October, 2022 (6 Comments)

Ofcom’s latest Q2 2022 survey of UK consumer complaints has named ISP Shell Energy as attracting the most moans for both fixed line broadband and landline phone services, while BT (BTMobile) did the same for Pay Monthly mobile services and Virgin Media (VMO2) were on the naughty step for Pay TV.

ISP Plusnet UK to Close Down John Lewis Broadband Division UPDATE

4th October, 2022 (25 Comments)

Budget UK ISP Plusnet, which is part of the wider BT Group, has announced that from today it will no longer be providing managed broadband and phone services to new residential customers under the John Lewis brand and the service will eventually close.

Ookla Sees AltNets Creeping Up on Big UK Broadband ISPs

3rd October, 2022 (5 Comments)

The latest data from Ookla, which operates the popular Speedtest.net website, is beginning to show the sort of impact that the new generation of alternative full fibre broadband networks (AltNets) are having across the UK. But for now, the seven largest ISPs still dominate the country’s fixed broadband market.

Broadband ISP Plusnet Discounts UK Full Fibre Packages

22nd September, 2022 (12 Comments)

UK ISP Plusnet has today moved to slightly sweeten the offers on their new range of cheaper Fibre-to-the-Premises (FTTP) powered home ultrafast broadband packages – provided over Openreach’s national network, which sees the provider shaving a couple of extra pounds off each of the plans.

speed broadband meter on grey background uk

Ofcom UK Confirm Small Bundles Tweak to Broadband Speed Code

21st September, 2022 (11 Comments)

Ofcom has confirmed that they will update their 2019 voluntary Code of Practice for Broadband ISP Speeds, which among other things will extend the current “Right to Exit” (i.e. when an ISP fails to correct a speed problem) so that it applies to more aspects of a service bundle. The changes will go live on 21st December 2022.

BT Boss Says Future of Low Cost UK ISP Plusnet is Under Review

6th September, 2022 (61 Comments)

The CEO of BT’s Consumer division, Marc Allera, has revealed that the future of their low-cost phone and broadband ISP sub-brand, Plusnet, is under assessment. The move is understood to form part of their ongoing work to turn EE – over time – into their “flagship brand for our consumer customers“.

UK Mobile Operators Gift Free Calls to Pakistan After Floods

3rd September, 2022 (2 Comments)

Mobile operators and some broadband ISPs including Vodafone, BT, EE, Plusnet, iD Mobile, O2 and Virgin Media have in the last week responded, separately, to the massive floods in Pakistan by giving their UK customers free calls to the country and roaming.

Plusnet Make Full Fibre Broadband Available to All UK Customers

4th August, 2022 (48 Comments)

UK ISP Plusnet will today finally make their new range of cheaper Fibre-to-the-Premises (FTTP) powered home broadband packages – via Openreach’s national network – available to new customers. The packages were first quietly introduced in May 2022 (here), but only to existing customers who were willing to phone up and ask.

BT-Workers-Strike-in-London-on-29th-July-2022-by-CWU

BT and Openreach Workers Begin Two Day UK Strike TODAY UPDATE1

29th July, 2022 (54 Comments)

Up to 38,000 workers at national broadband and communications giant BT (including Openreach) are today beginning day one of their two-day national strike over pay (the first one since 1987), with the second due to take place on Monday next week. So far, BT has shown no sign of giving in to the pressure.

BT Results See Full Fibre Grow by Record of 763,000 UK Premises

28th July, 2022 (4 Comments)

The BT Group has published their Q1 2022/23 results to June 2022, which saw the coverage of Openreach’s gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network reach 7.957 million premises (up by a record of 763K in the quarter vs 752K last quarter). Meanwhile, EE’s 5G network now reaches 55% of the UK population.

CWU Sets Timetable for 2 Day National BT and Openreach Strike

15th July, 2022 (21 Comments)

The Communications Workers Union (CWU) has this afternoon formally served notice for strike action against UK telecoms and broadband ISP giant BT (inc. Openreach), which will take place on Friday 29th July and Monday 1st August 2022. Up to around 38,000 workers could potentially go on strike, although exact figures may be less.

Up to 38k BT and Openreach Staff May Strike as Last Minute Talk Attempt Fails

13th July, 2022 (42 Comments)

The Communications Workers Union (CWU) has today, after BT rejected this week’s last minute talks proposal to reach a compromise agreement over pay, said they will formally serve notice on the UK telecoms and broadband ISP giant (inc. Openreach) of their intention to launch the first national strike in 35 years.

consumer complaint uk red triangle warning sign by 123rf

Ofcom Name UK Broadband ISPs with Most Complaints in Q1 2022 UPDATE

13th July, 2022 (7 Comments)

Ofcom’s latest Q1 2022 study of UK consumer complaints has revealed that ISP Shell Energy attracted the most moans for both fixed line broadband and landline phone services, while Virgin Mobile did the same for Pay Monthly mobile services and Virgin Media were also on the naughty step for Pay TV.

Rights Holders Force UK Mobile Operators to Block Piracy Sites

12th July, 2022 (10 Comments)

The British Phonographic Industry (BPI) has announced that its long-running campaign, which uses the High Court to force major UK broadband ISPs into blocking websites that are suspected of facilitating copyright infringement (internet piracy), is being extended to mobile operators – starting with EE (BT).

protest and strike uk concept with megaphone

BT Staff Vote to Strike Over Pay as Openreach Prep Contingency Plan

30th June, 2022 (44 Comments)

The Communications Workers Union (CWU), which represents c. 40,000 staff at the UK telecoms and broadband ISP giant BT (inc. Openreach), has today – following a dispute over pay – voted to hit the operator with its first national strike in 35 years. Delays to service provision are expected, unless a last minute deal can be done.

Speedometer flat icon with long shadow on white background

Top Fastest UK Mobile and Home Broadband ISPs for H1 2022

25th June, 2022 (23 Comments)

We’ve today taken our biannual (H1 2022) look back to see how the UK’s average broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs and mobile operators. Suffice to say, the growing availability of gigabit-capable fixed and 5G networks is having a real impact.

ISP PlusNet in Low Key UK Launch of FTTP Broadband Packages

25th May, 2022 (41 Comments)

Internet provider Plusnet – often referred to as BT’s low-cost sub-brand – has, after years of waiting, today finally started to stealthily launch a new range of “full fibre” packages based off Openreach’s Fibre-to-the-Premises (FTTP) powered broadband network, which is currently available to 7.2 million UK homes and businesses.