Home » UK ISP News Archive » Article Tag: Security (853 Posts)

Articles for Category Tag - Security

Scam Alert UK Finger on Computer Keyboard Warning

Sky UK Warn of Fake Premium Rate Call Sites Targeting Customers

28th August, 2024 (15 Comments)

Sky UK (Sky Broadband, Sky TV etc.) has warned customers of their services to be aware of “scam” websites that operate by “manipulating Google results or using deceptive ads” to target people looking for Sky’s support. Such sites are designed to “mislead customers” into calling premium rate numbers instead of the correct ones.

consumer complaint uk red triangle warning sign by 123rf

Complaints Raised Over UK Broadband ISP Onestream’s NordVPN Offer UPDATE

23rd August, 2024 (22 Comments)

Customers of Hampshire-based UK ISP Onestream, which sells broadband packages using Openreach’s national full fibre network, have criticised the provider after they claim to have been automatically opted-in to take a service from VPN firm NordVPN that indicated they could be charged an extra £4.95 per month if they don’t opt out.

Error message concept. Alert, attention notification. Important reminder

Hiya – Spam Phone Calls Declined in the UK During H1 2024

22nd August, 2024 (6 Comments)

The latest H1 2024 data from caller ID verification firm Hiya, which also works with broadband ISPs BT (EE) and Virgin Media (O2) to help detect and block SPAM and fraud calls, has revealed that residents of the UK received only 3 spam calls per person each month (down from 4 at the same time last year) – one of the lowest rates in Europe.

Broadband ISP Onestream Boosts UK Online Security via NordVPN

14th August, 2024 (7 Comments)

Hampshire-based internet access provider Onestream, which sells broadband packages using Openreach’s national UK full fibre network, has today announced a new partnership with Virtual Private Networking provider NordVPN that will give customers access to the VPN service “at a discounted rate“.

Internet and UK Telecoms Security Picture by 123rf

Mobile UK Travel SIM Provider easySim Global Suffers Data Breach UPDATE

9th August, 2024 (1 Comment)

Mobile provider easySim.global, which is part of the Stelios-linked easy® family of brands (easyJet, easyCar etc.) and offers low cost travel data (mobile broadband) to use all around the world via eSIM, has informed customers that they recently suffered a data breach after their database was “accessed remotely by a hacker“.

UK Broadband and Mobile Providers Balk at Ofcom’s Call for Battery Backup

7th August, 2024 (24 Comments)

The UK telecoms regulator, Ofcom, has published some of the responses they’ve received from fixed broadband ISPs and mobile operators to their consultation on enhancing network resilience in order to “reduce the risk of network outages“ (here). Suffice to say that many operators are balking at the costs of deploying national battery backup.

Competition Watchdog Delays Three UK and Vodafone Merger Decision

2nd August, 2024 (32 Comments)

The Competition and Markets Authority (CMA) has announced that it will need an additional 8 weeks to reach a conclusion on their Phase 2 investigation of the proposed mega-merger (here) between mobile operators Three UK and Vodafone. As a result, the deadline has been extended from 18th September 2024 to 7th December 2024.

Three UK Warn Customers Over Rise in Missed Parcel SMS Scams

2nd August, 2024 (12 Comments)

Mobile network operator Three UK has warned customers this week about an increase in fraudsters using “missed parcel” SMS (text) scam messages this summer, which are not a million miles from the fake DHL or FedEx delivery messages that tried to infect phones with malware a few years ago (and continue to do so today).

Internet Danger Websites with Scam Ads and Malware

Ofcom Orders UK Phones Providers to Add Tougher Scam Call Blocking

29th July, 2024 (10 Comments)

The telecoms regulator, Ofcom, has today given UK phone providers (fixed line and mobile) six months to implement changes that aim to help tackle scammers who call from abroad and imitate UK landline numbers (i.e. spoofed calls), which requires stricter measures against “Presentation Numbers” that are used to identify who is making a call.

Ofcom Propose New Ban to Tackle Abuse of UK Mobile Networks

22nd July, 2024 (8 Comments)

Market regulator Ofcom has proposed to ban UK telecoms operators from leasing Global Titles – numbers like +44 (for the United Kingdom) that support mobile services – to third parties. This is because such leasing can be misused to try and intercept messages and calls, disrupt the operation of networks and track the location of users of other networks.

Ofcom UK Hit BT with £17.5m Fine for 999 Call Handling Fault UPDATE

22nd July, 2024 (17 Comments)

The national regulator, Ofcom, has this morning hit BT with a fine of £17.5m for being “ill-prepared to respond to a catastrophic failure of its emergency call handling service last summer” (here), which readers may recall occurred after a technical fault (“complex software issue”) resulted in 14,000 emergency calls being disrupted. The disruption lasted for 10.5 hours.

Big Ben, London Westminster Bridge and Houses of Parliament - 123rf

King’s Speech Reveals Plans for New UK Cyber Security and Planning Reform Laws

17th July, 2024 (15 Comments)

The State Opening of Parliament – often referred to as the “King’s Speech” – took place today, which saw the new UK Government set out their agenda for the coming session. The speech included mentions of several bills that could potentially support the expansion of gigabit broadband and 5G mobile networks, as well as toughen cyber security and Digital Verification Services.

Linksys Velop Broadband Routers Can Leak Passwords in Cleartext UPDATE

17th July, 2024 (8 Comments)

Owners of the Linksys Velop Pro 6E and Pro 7 mesh routers, which are also used by some broadband connected consumers in the UK, are being advised to change the router’s passwords and Wi-Fi network names through an external web browser. The requirement comes after it was alleged that the models could transmit passwords in cleartext during the initial setup.

LetterOne Appeal Forced UK Sale of Broadband Network Upp to Nexfibre

10th July, 2024 (3 Comments)

LetterOne, the investment firm behind alternative network provider Upp’s £1bn project to deploy a new full fibre (FTTP) broadband ISP network across 1 million premises in the East of England (here), has asked the High Court of Justice in London to rule it was unlawfully ordered to sell the network by the UK Government.

Encrypted Computer Data by 123rf ID104712693

Network Operators and UK ISPs Warned of BlastRADIUS Vulnerability

9th July, 2024 (6 Comments)

A new critical security vulnerability has been discovered in the popular RADIUS network authentication protocol, which is used by networks across the world to help users connect with their services (i.e. everything from broadband ISPs to VPNs, mobile operators and more) and thus could leave them exposed to Man-in-the-Middle (MitM) style attacks.

EE UK Scam Guard on Smartphone email PR on 09072024

EE UK Launch New Scam Guard Add-on to Protect Mobile Customers

9th July, 2024 (6 Comments)

Broadband ISP and mobile network operator EE (BT) has today launched a new technology service for Pay Monthly mobile customers called ‘Scam Guard’, which is a network-level security defence that harness AI to better protect users from “nuisance calls, dark web hackers and phishing scams“. But it’s not free.

Openreach-2024-van-driving-along-uk-road

Openreach Toughen Whereabouts Stance for Altnet UK Broadband Engineers UPDATE

29th June, 2024 (10 Comments)

Openreach (BT) has begun the process of toughening up their stance on compliance with their “whereabouts” rules. This could see them taking further contractual action against alternative UK broadband networks (altnets) that struggle to reach the necessary 90% performance threshold, which might eventually include restrictions on network access.