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Articles for Category Tag - Statistics

Ookla 2018 Study Awards the UK Fastest Mobile and Broadband ISPs

31st January, 2018 (3 Comments)

Ookla, which runs the popular Speedtest.net service, has today published their annual ‘Speedtest Market Report‘ for the United Kingdom. Overall the country ranked 29th in the world for average fixed line broadband ISP speeds (Virgin Media is the fastest) and just 46th for mobile (EE is the fastest).

Post Contract Price Sting Hits UK Mobile and Broadband Consumers

31st January, 2018 (1 Comment)

A new survey of 2,002 adults from uSwitch.com has suggested that people in the United Kingdom could potentially be overpaying by a combined total of £108 million a month, due primarily to staying with a mobile operator or broadband ISP after their initial contracts have ended.

Global Fixed Broadband Subscribers Reach 913Million as Copper Wanes

30th January, 2018 (0 Comments)

The total number of world fixed broadband subscribers grew by 2.38% in Q3 2017 and now stands at 913.3 Million (up by nearly 70 million over the past year). Meanwhile the number of copper lines (ADSL etc.) fell by 6.3% over the past year and “full fibre” FTTH/P connections increased by 30.4%.

Government Hails 95% UK Coverage of 24Mbps Superfast Broadband

29th January, 2018 (60 Comments)

Completed on time. The Government has today confirmed that an estimated 95% of the United Kingdom can now access a 24Mbps+ capable fixed line “superfast broadband” network as a result of their national £1.7bn Broadband Delivery UK programme, but many gaps remain.

Citizens Advice Blasts Poor Reliability of UK Mobile and Broadband ISPs

25th January, 2018 (5 Comments)

The Citizens Advice agency has claimed that 6 out of 10 broadband users have suffered from slow speeds or had their connection stop working in the last year. As a result they are calling on the government to “strengthen the voices of telecoms consumers” by establishing a consumer advocate.

Sky Reports UK Growth in Mobile and Broadband for H1 2018

25th January, 2018 (8 Comments)

Sky (Sky Broadband) has today published their latest results to the end of December 2017 (financial H1 2018), which reveals that Fibre (FTTC) penetration increased to 33% (up from 21% last year) of their UK broadband base but there’s still no sign of their Sky TV without a satellite dish (IPTV) service.

People Still Prefer to Contact their UK Broadband ISP via Phone

23rd January, 2018 (8 Comments)

The latest ISPreview.co.uk reader poll, which was conducted between 23rd Nov 2017 and 18th Jan 2018, has found that the humble telephone remains the most popular way for broadband users to contact their ISP. Meanwhile a third were unhappy with their provider’s customer service.

Most UK Households Spend More Time Online Than Watching TV

22nd January, 2018 (6 Comments)

A new survey of 2,500 UK consumers, which was conducted by business and tax advisory firm EY during Aug 2017, has revealed that 56% of UK households spend more time on the internet (inc. streaming) than watching TV (up from 49% in 2016) and 77% think of broadband as a utility service like gas etc.

ONS Re-examines Impact of Telecoms Services on the UK Economy

19th January, 2018 (1 Comment)

The Government’s Office for National Statistics is to re-examine how they assess mobile, fixed broadband and phone services in terms of their impact upon the UK economy, which follows concern that the influence of such services may have been historically underestimated.

Bad News for TalkTalk and Post Office in Ofcom Complaints Study Q3 2017

19th January, 2018 (3 Comments)

The UK telecom regulator’s latest Q3 2017 consumer complaints report has named and shamed TalkTalk for attracting the most gripes in the fixed ISP broadband sector, while the Post Office suffered the same for landline phone services and Vodafone took the most heat for Mobile.

ISP Sky Broadband Sees UK Data Traffic Climb to 8 Terabits per second

18th January, 2018 (10 Comments)

Customers on Sky Broadband’s UK network (around 6 million of them) are today generating a colossal level of internet data traffic that has already reached a total of around 8Tbps (Terabits per second). Meanwhile IPv6 adoption among the ISP’s subscriber base is at 90%+.

Rise in UK Telecoms Firms Choosing to Compensate Consumers

15th January, 2018 (0 Comments)

A new study by Servion, which requested data from the Financial Ombudsman and Ombudsman Services (ADR), has claimed that the percentage of complaints that resulted in financial awards has risen over the past year by 15% for UK comms providers (mobile, broadband and phone etc.).

UK Fixed Superfast Broadband Coverage Finishes 2017 on 94.7%

8th January, 2018 (32 Comments)

The most recent independent data for Q4 reveals that the United Kingdom ended 2017 with fixed line “superfast broadband” (24Mbps+) networks having covered 94.7% of premises (94.3% if you define superfast as 30Mbps+), which suggests that the Government has hit their 95% target.

The 2017 vs 2016 Top Fastest UK Home Broadband and Mobile Providers

28th December, 2017 (5 Comments)

We take a look back to see how much faster the national fixed line broadband ISPs and mobile (3G / 4G) network operators have become for download and upload speed over the past 12 months, which reveals that Virgin Media, Hyperoptic and EE continue to come top in the speed stakes.

ICMR 2017 – Ofcom Compares UK Broadband and Mobile to 16 Countries

18th December, 2017 (8 Comments)

Market regulator Ofcom has today published its International Communications Market Report 2017, which compares broadband and other telecoms services in the United Kingdom against 16 other countries. The UK fairs well for 30Mbps+ broadband coverage but our “full fibre” (FTTP/H) needs work.

Ofcom UK Infrastructure Study – 36% Can Get Ultrafast Broadband

15th December, 2017 (7 Comments)

The Connected Nations 2017 report has today been published by Ofcom, which reveals a huge rise in the availability of fixed line 300Mbps+ “ultrafast broadband” services to 36% of the UK (up from 2% last year). Elsewhere 4% (1.1 million premises) still cannot receive speeds of 10Mbps+ (down from 6%).

Survey Warns Loyalty to UK Broadband and Phone Providers is Costly

14th December, 2017 (9 Comments)

A new survey of 2,000 UK people, which was conducted by consumer magazine Which?, has warned that those who stay loyal to a particular phone, broadband ISP, mobile, energy or TV provider are being “ripped off” by up to £725 a year because they don’t benefit from the same savings as new users.