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Articles for Category Tag - TalkTalk

TalkTalk Business Sees 25% Monthly Rise in Biz Broadband Usage

10th May, 2021 (0 Comments)

UK ISP TalkTalk Business has today revealed that they saw a “sharp rise” in business broadband usage during the COVID-19 pandemic (i.e. March 2020 to March 2021), with average monthly usage rising 25% from 172GB to 212GB (GigaBytes). In keeping with that, c.10,000 of their customers upgraded to faster products during the period.

Ofcom 2021 Study Ranks Mobile and Broadband ISPs by Quality

7th May, 2021 (2 Comments)

Ofcom has published their 2021 survey of UK broadband ISP and mobile service quality, call waiting times, complaints and install times among the largest providers. Overall TalkTalk attracted the lowest satisfaction for broadband (77%), while Three UK did the same for mobile (86%). Generally, customer service has taken a COVID-19 hit.

Study Finds Security Flaws in Routers Bundled by Big UK ISPs

6th May, 2021 (18 Comments)

A new study from consumer magazine Which? has warned that millions of UK consumers may be “at risk of being hacked in their homes” because the “outdated” broadband router they use, as supplied by several major ISPs including EE, Sky Broadband, TalkTalk, Virgin Media and Vodafone, could contain potential security flaws.

CityFibre trenching engineers fttp build

TalkTalk and BrawBand Extend ISP Cover on CityFibre’s FTTP UPDATE

5th May, 2021 (6 Comments)

Budget UK broadband ISP TalkTalk has today confirmed that their 506Mbps Fibre-to-the-Premises (FTTP) based ‘Future Fibre‘ package is now available on CityFibre’s network in Inverness (Scotland) and Coventry. Meanwhile another ISP, BrawBand (HighNet), is due to live on CF’s fibre in Glasgow and Renfrewshire.

consumer complaint uk red triangle warning sign by 123rf

Ofcom UK Shames Vodafone for Consumer Broadband Complaints

30th April, 2021 (27 Comments)

Ofcom’s latest Q4 2020 consumer complaints report has today been published, which names and shames Vodafone for attracting the most gripes about fixed broadband and phone in the quarter, while iD Mobile and Three UK jointly did the same for Mobile and Virgin Media came bottom for Pay TV.

TalkTalk Sees UK Internet Traffic Fall by 13% as Lockdown Eases

23rd April, 2021 (4 Comments)

The combination of good weather and the further easing of COVID-19 related lockdown restrictions has, according to UK ISP TalkTalk, seen weekly broadband traffic on their network fall by 13% since the latest relaxation of rules started on 12th April 2021. In short, we’re all spending more time outside.

ISP TalkTalk UK Extend 506Mbps FTTP Broadband to Ipswich

21st April, 2021 (6 Comments)

Budget UK ISP TalkTalk has today announced that their new CityFibre and Openreach based ‘Future Fibre‘ packages, which offer average top speeds of up to 506Mbps via Fibre-to-the-Premises (FTTP) technology, have now become available to homes in the Suffolk (England) town of Ipswich.

22,700 Social Homes in Wolverhampton to Get CityFibre FTTP Broadband

6th April, 2021 (0 Comments)

A new blanket council wayleave agreement, which has been approved by social housing provider Wolverhampton Homes and CityFibre, looks set to see the latter extend their new gigabit-capable Fibre-to-the-Premises (FTTP) based broadband ISP network to cover more than 22,700 extra homes in the West Midland’s (England) city.

Openreach Restart Big UK ISP Talks for Cheaper FTTP Broadband

6th April, 2021 (17 Comments)

Openreach (BT) has reportedly restarted talks with a number of big UK broadband ISPs (e.g. TalkTalk, Vodafone) over the development of discounted long-term wholesale agreements for their gigabit-capable Fibre-to-the-Premises (FTTP) service, which were paused last year after rivals like Virgin Media raised competition concerns.

Gov Praises UK Broadband Sector for Creating 22,000 New Jobs

1st April, 2021 (26 Comments)

The UK Prime Minister, Boris Johnson, has this afternoon praised broadband ISPs for helping to create more than 22,000 new jobs over the past year as “forecasts for gigabit rollout are revised further upwards,” which is an interesting statement coming so soon after the Government’s decision to downgrade their own coverage target.

Customers of UK ISP TalkTalk Suffer Mass Website Blocking Bug

1st April, 2021 (21 Comments)

Some of TalkTalk’s UK home broadband ISP customers have suddenly found themselves unable to access lots of different websites (e.g. social media sites, the National Lottery and many more) after the internet provider’s network-level HomeSafe filter for “blocking inappropriate content” suddenly enabled itself, and wouldn’t disable.

Openreach UK Raise Copper Line Prices to Fuel Full Fibre Rollout

31st March, 2021 (75 Comments)

As expected (or feared) Openreach (BT) has today announced a series of wholesale price increases for UK ISPs that use certain legacy copper line broadband, FTTC (VDSL2, G.fast, SOGEA) and phone products, which are intended to help the operator to afford their £12bn roll-out of 1Gbps Fibre-to-the-Premises (FTTP) technology.

Zen Internet Named Best UK ISP in Which? 2021 Broadband Survey

20th March, 2021 (39 Comments)

Consumer magazine Which? has today published the results from their latest annual 2021 reader survey of broadband ISP satisfaction, which saw Zen Internet come top with a reduced customer satisfaction score of 70% (down from 84%) in an otherwise problematic year, where 69% of respondents suffered connectivity problems.

CityFibre Prep FTTP for 12,500 Thirteen Group Homes in Middlesbrough

18th March, 2021 (0 Comments)

CityFibre UK has reached a new partnership with landlord and housing developer Thirteen Group, which thanks to a blanket wayleave agreement will ensure that 12,500 of their customers in Middlesbrough (North Yorkshire, England) can gain access to a 1Gbps Fibre-to-the-Premises (FTTP) based broadband ISP network.

ISP TalkTalk UK Extends Cityfibre FTTP to Adur and Worthing

15th March, 2021 (8 Comments)

Budget conscious broadband ISP TalkTalk has announced that their CityFibre based Fibre-to-the-Premises (FTTP) packages have just been made available to homes in the Adur and Worthing area (West Sussex), which follows a similar announcement from rival Zen Internet in January 2021.

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Security Fail Allowed TalkTalk Customer to See Different Person’s Account UPDATE

13th March, 2021 (32 Comments)

One of TalkTalk’s UK broadband ISP customers, who asked to remain anonymous, has criticised the provider for being “staggeringly uninterested” after he reported a security flaw, which persisted for the best part of a week and enabled him to see the private personal account details of a different subscriber.

Cityfibre Name 285 UK Areas for GBP4bn Gigabit Broadband Rollout UPDATE

12th March, 2021 (98 Comments)

Alternative network builder CityFibre has today confirmed the full list of 285 UK cities, towns and villages where they plan to deploy their new 1Gbps capable Fibre-to-the-Premises (FTTHP) broadband platform, which will work alongside ISPs like Vodafone and TalkTalk to cover 8 million homes and businesses. Rural areas will also benefit.