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Articles for Category Tag - TalkTalk

Cityfibre’s 1Gbps Derby UK FTTP Broadband Network Goes Live

20th July, 2021 (4 Comments)

More than a year has passed since CityFibre, supported by civil engineering firm J. McCann & Co Ltd, began the £45m rollout (here) of a new gigabit-capable Fibre-to-the-Premises (FTTP) based broadband ISP network in the city of Derby (Derbyshire, England). The good news is that the first customers are finally going live.

ISP TalkTalk Bundle Amazon Smart Kit with UK Fibre Broadband

16th July, 2021 (1 Comment)

Budget UK ISP TalkTalk has made a new ‘Fibre Plus‘ add-on available to customers taking out one of their various “fibre broadband” (FTTC and G.fast) packages, which from an extra £3 per month bundles in their “SuperSafe” F-Secure internet security boost, Fixed Price Plus, an Amazon Echo Dot smart speaker and Smart Plug.

Do UK Broadband ISPs Need a New Approach to Price Hikes

11th July, 2021 (31 Comments)

Price hikes are fairly common amongst all of the largest UK broadband ISPs, which tend to increase what they charge by an average of c.4-6% with every passing year, albeit often via a mix of very different and changeable approaches. But is it time for the industry to start considering a more predictable and standardised approach?

No Sign UK Gov Pushing for Mandatory Social Broadband Tariffs UPDATE

6th July, 2021 (2 Comments)

A short but interesting debate was held yesterday in the Lords Chamber, which appeared to indicate that the UK Government are not, at present, pressing Ofcom to introduce mandatory low cost social tariffs for broadband across the industry. But like the regulator, they would like to see better promotion of those that exist.

ASA Probe Broadband ISP TalkTalk Over Mid Contract Price Hike

2nd July, 2021 (20 Comments)

The UK Advertising Standards Authority (ASA) has confirmed that they’re investigating budget broadband provider TalkTalk after the ISP announced a price hike earlier this year (here), which somewhat controversially also hit some customers who had previously signed-up under the promise of “no mid-contract price rises“.

H1 2021 – Fastest National UK Mobile and Home Broadband ISPs

26th June, 2021 (9 Comments)

We’re nearly six months into 2021 and that means it’s time to take a quick look back to see how the UK’s average broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs and mobile network operators. The good news is there’s been a good increase from most providers.

TalkTalk Extend FTTP to Cambridge, Stirling, Leicester and Leeds

17th June, 2021 (10 Comments)

UK ISP TalkTalk has confirmed that their new CityFibre and Openreach based Future Fibre packages, which offer top broadband speeds of up to 500Mbps via Fibre-to-the-Premises (FTTP) technology, have been extended to homes in the cities of Cambridge, Stirling, Leicester and Leeds – provided you’re within reach of the network.

Broadband ISP TalkTalk Reveal Q1 2021 UK Internet Trends

11th June, 2021 (3 Comments)

Internet provider TalkTalk has today published the latest volume (3) of their “Internet Insights” report, which offers quarterly analysis of their network traffic and usage trends. For example, it notes that UK internet usage was up over 44% pre-pandemic to April 2021, but it has fallen away a bit since then.

TalkTalk Extend FTTP Broadband to Bournemouth and Doncaster

21st May, 2021 (1 Comment)

Budget UK ISP TalkTalk has this week confirmed that their new CityFibre and Openreach based ‘Future Fibre‘ packages, which offer average top speeds of up to 506Mbps via Fibre-to-the-Premises (FTTP) technology, have now become available to homes in both Bournemouth (Dorset) and Doncaster (South Yorkshire).

CityFibre Start £42m FTTP Broadband Rollout for Middlesbrough

18th May, 2021 (0 Comments)

After a bit of a delay, CityFibre has confirmed that their local civil engineering partner, MAP Group (UK), has finally started work to rollout a new 1Gbps Fibre-to-the-Premises (FTTP) based broadband ISP network across the large North Yorkshire (England) town of Middlesbrough – costing £42m.

TalkTalk Business Sees 25% Monthly Rise in Biz Broadband Usage

10th May, 2021 (0 Comments)

UK ISP TalkTalk Business has today revealed that they saw a “sharp rise” in business broadband usage during the COVID-19 pandemic (i.e. March 2020 to March 2021), with average monthly usage rising 25% from 172GB to 212GB (GigaBytes). In keeping with that, c.10,000 of their customers upgraded to faster products during the period.

Ofcom 2021 Study Ranks Mobile and Broadband ISPs by Quality

7th May, 2021 (2 Comments)

Ofcom has published their 2021 survey of UK broadband ISP and mobile service quality, call waiting times, complaints and install times among the largest providers. Overall TalkTalk attracted the lowest satisfaction for broadband (77%), while Three UK did the same for mobile (86%). Generally, customer service has taken a COVID-19 hit.

Study Finds Security Flaws in Routers Bundled by Big UK ISPs

6th May, 2021 (18 Comments)

A new study from consumer magazine Which? has warned that millions of UK consumers may be “at risk of being hacked in their homes” because the “outdated” broadband router they use, as supplied by several major ISPs including EE, Sky Broadband, TalkTalk, Virgin Media and Vodafone, could contain potential security flaws.

CityFibre trenching engineers fttp build

TalkTalk and BrawBand Extend ISP Cover on CityFibre’s FTTP UPDATE

5th May, 2021 (6 Comments)

Budget UK broadband ISP TalkTalk has today confirmed that their 506Mbps Fibre-to-the-Premises (FTTP) based ‘Future Fibre‘ package is now available on CityFibre’s network in Inverness (Scotland) and Coventry. Meanwhile another ISP, BrawBand (HighNet), is due to live on CF’s fibre in Glasgow and Renfrewshire.

consumer complaint uk red triangle warning sign by 123rf

Ofcom UK Shames Vodafone for Consumer Broadband Complaints

30th April, 2021 (27 Comments)

Ofcom’s latest Q4 2020 consumer complaints report has today been published, which names and shames Vodafone for attracting the most gripes about fixed broadband and phone in the quarter, while iD Mobile and Three UK jointly did the same for Mobile and Virgin Media came bottom for Pay TV.

TalkTalk Sees UK Internet Traffic Fall by 13% as Lockdown Eases

23rd April, 2021 (4 Comments)

The combination of good weather and the further easing of COVID-19 related lockdown restrictions has, according to UK ISP TalkTalk, seen weekly broadband traffic on their network fall by 13% since the latest relaxation of rules started on 12th April 2021. In short, we’re all spending more time outside.

ISP TalkTalk UK Extend 506Mbps FTTP Broadband to Ipswich

21st April, 2021 (6 Comments)

Budget UK ISP TalkTalk has today announced that their new CityFibre and Openreach based ‘Future Fibre‘ packages, which offer average top speeds of up to 506Mbps via Fibre-to-the-Premises (FTTP) technology, have now become available to homes in the Suffolk (England) town of Ipswich.