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Articles for Category Tag - TalkTalk

Carphone Warehouse Fined £400K for Breach that Also Hit TalkTalk Mobile

10th January, 2018 (6 Comments)

The Information Commissioner’s Office has today hit Carphone Warehouse with a £400K fine after a 2015 hack, which resulted in a major breach of personal data for 3.3 million customers + 1,000 staff and indirectly affected the CPW hosted mobile site for UK broadband ISP TalkTalk.

The 2017 vs 2016 Top Fastest UK Home Broadband and Mobile Providers

28th December, 2017 (5 Comments)

We take a look back to see how much faster the national fixed line broadband ISPs and mobile (3G / 4G) network operators have become for download and upload speed over the past 12 months, which reveals that Virgin Media, Hyperoptic and EE continue to come top in the speed stakes.

Netflix UK – 2017 vs 2016 Video Streaming Broadband ISP Speed Index

27th December, 2017 (9 Comments)

Internet Movie and TV video streaming giant Netflix UK has recently published the most recent edition of their broadband ISP speed index, which reveals that cable operator Virgin Media continues to be the fastest provider for their service in 2017. But being the fastest isn’t all that important.

ISP TalkTalk Cuts UK Broadband and FTTC Prices for Christmas

21st December, 2017 (7 Comments)

UK ISP TalkTalk has today decided to introduce a round of Christmas discounts on their standard (up to 17Mbps) and faster fibre / FTTC (up to 38Mbps) broadband packages, which will be available to order by new customers until early in 2018.

UK ISP TalkTalk Blocks Popular Internet VPN Tool TeamViewer AGAIN

20th December, 2017 (14 Comments)

Broadband ISP TalkTalk is facing criticism after they once again blocked UK customers from being able to access the TeamViewer service from their network, which apparently stems from a fear that it is being used by scammers to target their subscribers.

Openreach’s FTTP Rollout May Add £7 Per Month to UK Broadband Prices

4th December, 2017 (76 Comments)

The CEO of Ofcom, Sharon White, has claimed that Openreach’s (BT) aspiration to conduct a “large-scale” rollout of 1Gbps capable Fibre-to-the-Premises (FTTP) broadband to 10 million UK homes and businesses by around 2025 is “dependent on up to £7 a month being added to broadband bills.”

Cheaper TV and Broadband from UK ISP TalkTalk – Black Friday Discounts

20th November, 2017 (0 Comments)

We expect a few more ISPs to offer “Black Friday” style price discounts this week and TalkTalk are the latest to show their hand. The low cost provider has introduced a mild price cut to their monthly broadband bundles and removed setup fees, which also extends to their premium TV Plus options.

ISP TalkTalk See Growth in Broadband Users to 3.99 Million and FTTH Plan

15th November, 2017 (1 Comment)

UK Internet provider TalkTalk has today published their interim results for the 6 months to 30th September 2017 (H1 2018), which reveals that they added +46,000 new on-net broadband subscribers in the period to total 3,993,000 (29% of those use their FTTC/H “fibre broadband” network).

CBNL Survey and TalkTalk CEO Say UK Business Broadband is Poor

1st November, 2017 (2 Comments)

A new survey of 200 UK businesses, which was commissioned by Cambridge Broadband Networks (CBNL), has found that 47% are not receiving the broadband speeds promised by their ISP, while 35% have been negatively impacted by slow speeds and 34% suffered significant periods of network downtime.

Virgin Media and Plusnet Come Top in 2017 Customer Survey of UK ISPs

31st October, 2017 (15 Comments)

Comparison site Cable has published the winners of a huge new ISP survey, which interviewed 16,753 UK broadband customers to identify the best providers via five categories (reliability, value for money, customer service, speed and switching). Virgin Media and Plusnet came top.

UK ISP TalkTalk Trial Prices for 150Mbps and 300Mbps G.fast Broadband

24th October, 2017 (16 Comments)

TalkTalk has unofficially revealed the prices for their new unlimited 150Mbps and 300Mbps ultrafast broadband products for those covered by Openreach’s (BT) new G.fast service, which is currently in the pilot phase (here) but should reach 1 million premises by the end of 2017 and 10 million by 2020.

UK ISPs in Legal Threat Opposing £600m BT 10Mbps Broadband USO

23rd October, 2017 (32 Comments)

Several ISPs, including Sky Broadband, TalkTalk, Hyperoptic and Gigaclear, are reported to be considering a possible legal challenge if the Government chooses to adopt BT’s voluntary proposal to deliver a 10Mbps minimum broadband speed across the UK by 2020.

Which? Claim Half of UK Households Suffered Broadband Problems in 2017

21st October, 2017 (20 Comments)

A survey of 1,709 UK telecoms customers in June to July 2017, which was conducted by Which?, found that 53% had experienced a “problem with their broadband” in the last year. Sadly customers of Virgin Media (61%), TalkTalk (60%), Sky Broadband (56%) and BT (54%) were “most likely” to suffer.

UK ISP TalkTalk Shaves a Little Extra Money Off Unlimited Broadband

20th October, 2017 (4 Comments)

Budget ISP TalkTalk has today further reduced the special offer pricing of their ‘up to’ 17Mbps “Fast Broadband” and ‘up to’ 38Mbps “Faster Fibre” (FTTC) broadband and phone bundles for new customers, which also continue to benefit from no setup fee. The discount will last until 2nd November 2017.

UK ISP TalkTalk Enhance Nuisance Call Blocking with ‘Check and Report’

28th September, 2017 (9 Comments)

Broadband ISP TalkTalk, which already blocks nuisance calls at the network level and recently enabled Caller Display + Last Call Barring for all users at no extra cost, has today launched a new phone security feature called ‘Check and Report‘ that helps customers to identify and stop unwanted calls.

Ofcom Praise Sky and Virgin Media in Q2 2017 UK Consumer Complaints Study

27th September, 2017 (7 Comments)

Broadband providers Virgin Media and Sky Broadband have today been praised by Ofcom’s Q2 2017 UK consumer complaints report after they received fewer gripes than any other ISP for their service. Unfortunately the same cannot be said for BT and TalkTalk, which attracted the most complaints.

TalkTalk Rated the Worst ISP by 2017 Which? Consumer Broadband Survey

22nd September, 2017 (13 Comments)

The latest biannual survey of UK phone and broadband providers by consumer magazine Which? has once again named Zen Internet as the best overall ISP (85% for customer satisfaction), but the same could not be said for TalkTalk that continues to languish at the bottom on a score of 40%.