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Articles for Category Tag - Three UK

Q1 2020 Opensignal Study Names EE as Best UK Mobile Network

2nd April, 2020 (3 Comments)

Mobile operator EE (BT) has predictably topped the latest Q1 2020 report from Opensignal, which analysed crowd-sourced data over a 90 day period (starting 1st December 2019) to identify operators with the best UK 3G, 4G and 5G availability, mobile broadband speed and latency performance etc.

EE UK Wins Best Mobile Operator for Scotland in H2 2020

31st March, 2020 (6 Comments)

RootMetrics appears to have invented a time machine, which has today enabled them to publish the results from over 94,000 scientific tests of mobile network and mobile broadband performance conducted across Scotland during “the first half of 2020” (but.. it’s March). Once again EE (BT) comes top, while Three UK sits at the bottom.

Mobile Firms and UK ISPs Commit to Protect Vulnerable Users

29th March, 2020 (0 Comments)

Most of the major UK broadband ISPs and mobile network operators have today agreed a set of “important commitments” with Ofcom and Government (DCMS) help to support and protect “vulnerable consumers,” as well as those who may become vulnerable due to circumstances arising from COVID-19 (Coronavirus).

Three UK is First Mobile Operator to Shut Most Call Centres UPDATE

26th March, 2020 (35 Comments)

Mobile operator Three UK has become the first of the major Mobile Network Operators (MNO) to shut most of their call centres due to the spread of COVID-19 (Coronavirus), which occurred shortly after they closed all of their retail stores. Instead customers are being redirected to online chat that is often unable to resolve key issues.

Three UK Advert Banned for Misleading “Real 5G” Mobile Claim

25th March, 2020 (26 Comments)

Complaints by BT (EE) and Vodafone have today prompted the Advertising Standards Authority (ASA) to ban two adverts for Three UK’s new ultrafast 5G based mobile (mobile broadband) network, which they found had “misleadingly” claimed “If it’s not Three, it’s not real 5G.”

COVID-19 – Mobile Operators Close UK Retail Shops and Kiosks

24th March, 2020 (0 Comments)

Last night’s decision by the UK Government to order the immediate closure of all shops selling “non-essential goods” has begun to hit, with mobile operators Three UK, O2 and BT (EE) all confirming that their high street outlets have been shut and must remain that way until told they can reopen.

Ofcom’s Plan to Measure the 4G UK Mobile Coverage Obligation

18th March, 2020 (4 Comments)

The telecoms regulator, Ofcom, has today revealed some more details about the new £1bn Shared Rural Network (SRN), which aims to extend UK geographic 4G mobile coverage to 95% by the end of 2025, and explained how they will assess the compliance of O2, Vodafone, Three UK and EE (BT) with those commitments.

O2 Refresh Ads Banned by ASA UK for Misleading Comparisons

18th March, 2020 (2 Comments)

A website and YouTube advert for O2 UK’s custom plans (refresh campaign – the ability to upgrade your phone at any time) have been banned by the Advertising Standards Authority (ASA) following complaints from rivals Three UK and Virgin Media, which said that some of their comparisons were “misleading.”

Mobile Network Operators Suffer Calling Fault on UK Networks

17th March, 2020 (2 Comments)

Customers of O2, EE, Vodafone and Three UK – as well as various virtual (MVNO) mobile providers – are today reporting sporadic connectivity problems with making calls, which began at just after 10am today. Some reports have claimed that this issue allegedly stems from an interconnect fault on O2’s network.

Transport for London to Start 4G Mobile Trial on Jubilee Line

17th March, 2020 (4 Comments)

As expected Transport for London (TfL) has today announced that their planned trial with O2, Vodafone, Three UK and EE (BT) of a new 4G mobile (mobile broadband) network along the Jubilee Line (platforms and tube trains in tunnels) – between Canning Town and Westminster stations – will go live tomorrow.

Ofcom UK Publish 5G Auction Rules for 700MHz and 3.6-3.8GHz

13th March, 2020 (6 Comments)

The UK telecoms regulator has today finalised their rules for this year’s forthcoming auction of the 700MHz and 3.6-3.8GHz radio spectrum bands, which hopes to boost new 5G mobile network coverage and mobile broadband speeds further into the Gigabit-capable (1000Mbps+) territory.

Xbox Live Issues Plague Three UK’s 4G Mobile Home Broadband UPDATE

9th March, 2020 (162 Comments)

Some customers of Three UK’s home 4G broadband service, such as those with their Huawei B535 or other mobile WiFi routers and “unlimited data“, have since the end of February 2020 been suffering from problems when connecting to and downloading content from Microsoft’s XBox Live service.

Operators Sign £1bn Deal for 95% Geographic UK 4G Cover by 2026

9th March, 2020 (11 Comments)

Mobile operators BT (EE), Vodafone, O2 and Three UK have today reached a final agreement on costs to support the Government’s £1bn Shared Rural Network (SRN) plan, which will work to extend geographic 4G mobile (mobile broadband) coverage to 95% of the UK by the end of 2025. But one aspect may have been watered down.

Three UK Bids Farewell to CEO Dave Dyson for Personal Reasons

5th March, 2020 (16 Comments)

Mobile operator Three UK has today announced that after 9 long years their CEO, Dave Dyson, is to step down from his role for “personal reasons.” Replacing him will be the current CEO of Three Ireland, Robert Finnegan, who from 30th March 2020 will act as CEO for both operators (talk about a workaholic!).

First Mobile Mast LIVE in Scotland’s Delayed 4G Infill Scheme UPDATE

20th February, 2020 (16 Comments)

Good news, the Scottish Government‘s £25m 4G Infill Programme, which originally aimed to improve rural mobile coverage (mostly notspots across the Highlands and Islands) by building a network of 45 new masts for UK mobile operators to use (here), has finally built its first mast. Bad news, they’re well behind schedule.

Ofcom Repay £218m to UK Mobile Operators for Overcharging

19th February, 2020 (5 Comments)

Ofcom has lost its appeal against last year’s ruling by the UK High Court of Justice (here), which ordered them to repay £218m to mobile operators as part of restitution for their handling of a licence fee hike to the 900MHz and 1800MHz spectrum bands (i.e. £82.4m to EE, £54m for Vodafone, £54m for O2 and £26m for Three UK).

Cityfibre Deal to Provide Capacity for Three UK’s 5G Rollout

18th February, 2020 (9 Comments)

Mobile operator Three UK, which from the end of this month will have expanded their new ultrafast 5G mobile (mobile broadband) network to cover 65 new locations (here), has signed a new nationwide backhaul capacity deal to harness Cityfibre’s growing full fibre network in order to fuel their new service.