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Articles for Category Tag - Three UK

COVID-19 – UK Mobile and Broadband ISPs Rally to Support NHS

14th April, 2020 (1 Comment)

Most of the United Kingdom’s biggest broadband ISPs and mobile operators have agreed with the Government to support a set of new commitments (e.g. bigger allowances, prioritised broadband upgrades etc.) to help the National Health Service (NHS) during its fight against the current COVID-19 (Coronavirus) crisis.

EE UK Adverts Banned for “UNBEATABLE” No.1 Network Claims

8th April, 2020 (46 Comments)

A complaint by rival mobile operator Three UK has prompted the Advertising Standards Authority (ASA) to ban a string of adverts for EE’s 4G and 5G network, which were all found to have made “misleading” claims of being the United Kingdom’s “No.1 network“, as well as being “UNRIVALLED” and “UNBEATABLE.“

The Hidden Catch to Zero Rated UK Mobile Data on NHS Sites

7th April, 2020 (3 Comments)

Over the past few weeks all of the major UK mobile operators (O2, Vodafone, etc.) have responded to the Coronavirus (COVID-19) crisis by, among other things, zero rating (no charge) data usage on specific support websites (e.g. NHS). But this doesn’t always work as advertised and can still eat into your allowance.

Three UK Launch 4G Home Broadband Plan with 1 Month Term

6th April, 2020 (15 Comments)

Mobile operator Three UK has, as part of its response to the COVID-19 crisis, launched a new “unlimited” 4G or 5G “Home Broadband” plan with a monthly rolling contract option (intended to complement the previous 12 and 24 month terms). A special plan has also been launched for use by NHS workers.

COVID-19 – UK Government Gets Tough on Criminal 5G Vandals

6th April, 2020 (0 Comments)

Over the past couple of weeks the increasingly absurd anti-5G campaign has taken a chilling turn. Videos have emerged of arson against several UK mobile masts and engineers being abused while doing their jobs. The criminal activity has been fuelled by a bogus conspiracy theory that links the spread of COVID-19 to the 5G roll-out.

Q1 2020 Opensignal Study Names EE as Best UK Mobile Network

2nd April, 2020 (3 Comments)

Mobile operator EE (BT) has predictably topped the latest Q1 2020 report from Opensignal, which analysed crowd-sourced data over a 90 day period (starting 1st December 2019) to identify operators with the best UK 3G, 4G and 5G availability, mobile broadband speed and latency performance etc.

EE UK Wins Best Mobile Operator for Scotland in H2 2020

31st March, 2020 (6 Comments)

RootMetrics appears to have invented a time machine, which has today enabled them to publish the results from over 94,000 scientific tests of mobile network and mobile broadband performance conducted across Scotland during “the first half of 2020” (but.. it’s March). Once again EE (BT) comes top, while Three UK sits at the bottom.

Mobile Firms and UK ISPs Commit to Protect Vulnerable Users

29th March, 2020 (0 Comments)

Most of the major UK broadband ISPs and mobile network operators have today agreed a set of “important commitments” with Ofcom and Government (DCMS) help to support and protect “vulnerable consumers,” as well as those who may become vulnerable due to circumstances arising from COVID-19 (Coronavirus).

Three UK is First Mobile Operator to Shut Most Call Centres UPDATE

26th March, 2020 (35 Comments)

Mobile operator Three UK has become the first of the major Mobile Network Operators (MNO) to shut most of their call centres due to the spread of COVID-19 (Coronavirus), which occurred shortly after they closed all of their retail stores. Instead customers are being redirected to online chat that is often unable to resolve key issues.

Three UK Advert Banned for Misleading “Real 5G” Mobile Claim

25th March, 2020 (26 Comments)

Complaints by BT (EE) and Vodafone have today prompted the Advertising Standards Authority (ASA) to ban two adverts for Three UK’s new ultrafast 5G based mobile (mobile broadband) network, which they found had “misleadingly” claimed “If it’s not Three, it’s not real 5G.”

COVID-19 – Mobile Operators Close UK Retail Shops and Kiosks

24th March, 2020 (0 Comments)

Last night’s decision by the UK Government to order the immediate closure of all shops selling “non-essential goods” has begun to hit, with mobile operators Three UK, O2 and BT (EE) all confirming that their high street outlets have been shut and must remain that way until told they can reopen.

Ofcom’s Plan to Measure the 4G UK Mobile Coverage Obligation

18th March, 2020 (4 Comments)

The telecoms regulator, Ofcom, has today revealed some more details about the new £1bn Shared Rural Network (SRN), which aims to extend UK geographic 4G mobile coverage to 95% by the end of 2025, and explained how they will assess the compliance of O2, Vodafone, Three UK and EE (BT) with those commitments.

O2 Refresh Ads Banned by ASA UK for Misleading Comparisons

18th March, 2020 (2 Comments)

A website and YouTube advert for O2 UK’s custom plans (refresh campaign – the ability to upgrade your phone at any time) have been banned by the Advertising Standards Authority (ASA) following complaints from rivals Three UK and Virgin Media, which said that some of their comparisons were “misleading.”

Mobile Network Operators Suffer Calling Fault on UK Networks

17th March, 2020 (2 Comments)

Customers of O2, EE, Vodafone and Three UK – as well as various virtual (MVNO) mobile providers – are today reporting sporadic connectivity problems with making calls, which began at just after 10am today. Some reports have claimed that this issue allegedly stems from an interconnect fault on O2’s network.

Transport for London to Start 4G Mobile Trial on Jubilee Line

17th March, 2020 (4 Comments)

As expected Transport for London (TfL) has today announced that their planned trial with O2, Vodafone, Three UK and EE (BT) of a new 4G mobile (mobile broadband) network along the Jubilee Line (platforms and tube trains in tunnels) – between Canning Town and Westminster stations – will go live tomorrow.

Ofcom UK Publish 5G Auction Rules for 700MHz and 3.6-3.8GHz

13th March, 2020 (6 Comments)

The UK telecoms regulator has today finalised their rules for this year’s forthcoming auction of the 700MHz and 3.6-3.8GHz radio spectrum bands, which hopes to boost new 5G mobile network coverage and mobile broadband speeds further into the Gigabit-capable (1000Mbps+) territory.

Xbox Live Issues Plague Three UK’s 4G Mobile Home Broadband UPDATE

9th March, 2020 (162 Comments)

Some customers of Three UK’s home 4G broadband service, such as those with their Huawei B535 or other mobile WiFi routers and “unlimited data“, have since the end of February 2020 been suffering from problems when connecting to and downloading content from Microsoft’s XBox Live service.