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Articles for Category Tag - Three UK

Three UK Revise 2016 Data Breach, Reveals 210,000 Customers Affected

15th March, 2017 (4 Comments)

Mobile operator Three UK has revealed that 76,373 more customers than initially reported were affected by last year’s data breach of their database (i.e. users eligible for a phone upgrade), which means that a total of 210,000+ users had their personal data compromised (up from 133,827).

The Top 16 UK Cities for 4G Mobile Broadband Speeds by Operator – H2 2016

16th February, 2017 (2 Comments)

Earlier this week RootMetrics revealed their latest H2 2016 report into the performance of 4G Mobile operators (Three UK, O2, Vodafone and EE (BT)) across sixteen of the United Kingdom’s major cities. Today we’re able to publish a detailed table of the Mobile Broadband results (speeds).

Three UK Acquire Fixed Wireless 4G Operator UK Broadband Ltd for £250m

6th February, 2017 (6 Comments)

Mobile operator Three UK has today announced a surprise deal to acquire UK Broadband Ltd. (PCCW), which operates fixed wireless broadband ISP Relish Wireless via a 4G based network in Swindon, Reading and central London using spectrum in the 3.5GHz to 3.6GHz bands.

uSwitch Name the UK Best Mobile and Broadband Providers in 2017 Awards

3rd February, 2017 (8 Comments)

The annual uSwitch.com Awards 2017 were held last night and this saw Plusnet grab the most wins for fixed line broadband, while Three UK scooped up more wards for Mobile related categories than their competitors and Sky (Sky Broadband) also did quite well on the Pay TV front.

Three UK Finally Enables Embedded WiFi Calling for Android and iOS

30th January, 2017 (15 Comments)

Mobile operator Three UK has today announced that embedded WiFi Calling is finally available for Android and iOS users, which means you can make voice calls or send texts over WiFi from your device and without needing a third-party app. Useful if you don’t have a Mobile signal.

Three UK Accused of Overcharging for VAT on Contract Cancellations

5th January, 2017 (4 Comments)

Ofcom has begun an unofficial probe after mobile operator Three UK was accused of “ripping off” subscribers who choose to cancel their contracts early, which it allegedly does by failing to fully deduct 20% of Value Added Tax (VAT) from the remaining months of service rental.

Q3 2016 Study – BT and Plusnet Attract Most Broadband Complaints

20th December, 2016 (6 Comments)

The UK telecoms regulator has today published their Q3 2016 consumer complaints study, which reports that the total volume of fixed line Broadband, Phone and Pay TV complaints in the UK has increased, while Mobile gripes declined. Sadly BT came out as the biggest magnet for broadband gripes.

Ofcom – EE Still the Fastest for 4G Mobile Broadband in Major UK Cities

16th December, 2016 (1 Comment)

Ofcom’s new Smartphone Cities study has examined the Mobile Broadband performance of 4G network operators O2, EE, Three UK and Vodafone across 7 of the United Kingdom’s major cities (Belfast, Birmingham, Cardiff, Edinburgh, London, Sheffield and Southampton). Overall EE was the fastest.

Three UK Gets EE Adverts Banned for “Misleading” 4G Speed Comparison

7th December, 2016 (3 Comments)

The Advertising Standards Authority has banned a TV, press and website advert for EE’s mobile network after Three UK and two members of the public complained that they included “misleading” comparisons of 4G speed.

Are UK Consumers Paying Too Much for 4G Mobile Broadband Data

2nd December, 2016 (17 Comments)

How much Mobile Broadband data does your 4G mobile plan include and is it too expensive? A new report from Point Topic has revealed significant variations in 4G pricing and data caps across Europe, with UK consumers appearing to exist in one of the more expensive markets.

Ofcom Probes Three UK Over Network Availability Blip

29th November, 2016 (0 Comments)

Mobile operator Three UK is being investigated by Ofcom after the operator voluntarily notified the UK telecoms regulator about a “temporary reduction in the availability of its network“, which may have hindered the ability of some customers to contact the Emergency Services (police, fire, ambulance etc.).

Three UK Launches Fun Public Campaign for a 30% Mobile Spectrum Cap

28th November, 2016 (5 Comments)

Mobile operator Three UK has taken a leaf out of TalkTalk’s “Fix Britain’s Internet” book and launched a new campaign (‘Make the Air Fair‘), which adopts the image of Ofcom’s CEO, Sharon White, and calls on her to impose a spectrum ownership cap of 30% that would hit EE (BT) and Vodafone.

EE Calls for Clarity on Geographic UK Mobile Network Coverage

23rd November, 2016 (2 Comments)

Mobile network operator EE (BT) has today called on the market to get “Clear on Coverage” by making geographic coverage the default industry standard measurement, as opposed to the traditional and more optimistic use of population cover. Mind you EE does have a big advantage here.

Ofcom Sets Rules for the 2.3GHz and 3.4GHz UK Mobile Spectrum Auction

21st November, 2016 (0 Comments)

After a long delay Ofcom has unveiled the rules for their forthcoming auction of radio spectrum in the 2.3GHz (2350-2390MHz) and 3.4GHz (3410-3600MHz) bands, which will help mobile operators to launch Mobile Broadband (4G) services with “very fast download speeds“. But it’s bad news for BT / EE as a cap will apply.

UPDATE2 Data Breach At Three UK Impacts 133,827 Mobile Customers

18th November, 2016 (15 Comments)

Six million customers of mobile operator Three UK could be at risk after the provider admitted that a database of users (those eligible for a phone upgrade) was breached. Three people have already been arrested in connection with the situation, but the operator has done little to inform users.

Ookla Award the Fastest BIG UK Mobile and Fixed Line Broadband ISPs

17th November, 2016 (7 Comments)

The company behind the popular Speedtest.net service, Ookla, has published its annual ‘Speedtest® Market Report‘ for the United Kingdom and revealed that we rank just 30th in the world for average fixed line broadband speeds (Virgin Media is the fastest ISP) and 32nd for Mobile Broadband (EE is top).

EE and Vodafone Named Best UK Mobile Networks for Calls and Data

7th November, 2016 (1 Comment)

A new study of Mobile Network Operator performance in the United Kingdom by P3 communications has named EE and Vodafone as joint winners after both tied the top spot in their examination of data (Mobile Broadband) and voice related network quality; both received 803 points out of a possible 1,000.