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Articles for Category Tag - Virgin Media

Virgin Media O2 to Donate 1,200 Pre-Owned Smartphones in Scotland

2nd September, 2025 (0 Comments)

Broadband ISP and mobile operator Virgin Media and O2 (VMO2) have today announced that they’re working with both the Scottish Government and Citizens Advice Scotland (CAS) to help people get online. This involves donating 1,200 refurbished smartphones and mobile data SIMs to Citizens Advice Bureaux (CABs) across 12 Local Authorities throughout Scotland.

O2 UK Starts Putting WiFi Calling Live on Pay As You Go Mobile Plans

1st September, 2025 (13 Comments)

Some customers of mobile network operator O2 (Virgin Media), specifically those on their Pay As You Go (PAYG) plans, this week began to notice the sudden appearance of Wi-Fi Calling on their service (ISPreview Forum) and 4G Calling (VoLTE) is also expected to follow by the end of this year.

O2 UK Hikes Prices for Some 30 Day Pay Monthly SIM Only Customers UPDATE

30th August, 2025 (9 Comments)

Some customers of mobile network operator O2 (Virgin Media), specifically those on certain 30 day rolling SIM Only contracts, have informed ISPreview of how they’ve just been notified that they will be hit by a sharp price hike from 1st October 2025 (in many cases this equates to an increase of c.12%).

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Virgin Media O2 UK Users Struggle to Access Secondary Email Addresses

26th August, 2025 (12 Comments)

Some customers of Virgin Media’s (O2) broadband service have been struggling, often for several weeks now, to regain access to their email accounts – those belonging to secondary account holders. The issue began after the ISP made a change to their ID system that seemed to lock related users out with a “FORBIDDEN” message.

O2 UK Finally Adding 5G Support to Pay As You Go Mobile Plans UPDATE

20th August, 2025 (15 Comments)

Mobile operator O2 (Virgin Media) has confirmed that they’re currently in the process of “enhancing” their Pay As You Go (PAYG) SIM services and plans during the second half of 2025, which among other things seem to be finally adding support for their latest 5G (mobile broadband) network.

Virgin Media UK Preparing New TV 360 and STREAM Software Update

19th August, 2025 (0 Comments)

Customers of broadband ISP Virgin Media (O2) may like to know that the provider will shortly begin rolling out a new firmware update for their TV 360 and STREAM platforms (set-top-boxes), which is expected to introduce a number of new features (e.g. enhanced search functionality that will use image tiles instead of a text heavy display).

O2 UK to Upgrade 4G and 5G Mobile Signals for 22 Haven Holiday Parks

19th August, 2025 (8 Comments)

Mobile network operator O2 (Virgin Media) and partner Freshwave have today revealed that they’re in the process of upgrading their 4G and 5G mobile (mobile broadband) network for visitors to 22 Haven holiday parks across the UK “ahead of a summer of staycations“. We’ll overlook that it’s already the latter half of summer and the deployment won’t finish until 2026.

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VMO2 Confuse Nexfibre’s UK Build Target as More Homes Get FTTP Broadband UPDATE

19th August, 2025 (19 Comments)

Virgin Media (O2) has revealed that their joint expansion of 2Gbps speed FTTP broadband (nexfibre and FTTP upgrades) have now reached 94,867 new homes in Belfast (Northern Ireland), 68,631 in Birmingham, 56,652 in Leeds, 65,121 in Coventry and 63,870 in Stoke-on-Trent. But interestingly, the provider still suggests nexfibre will reach their target of covering 5 million homes across the UK by 2026.

RootMetrics Names EE as BEST UK Mobile Operator in H1 2025 Study

18th August, 2025 (14 Comments)

Mobile benchmarking firm RootMetrics (Ookla) has today published their H1 2025 study of UK mobile networks (calls, texts etc.) and 4G/5G mobile broadband speeds. The results once again name EE as the best mobile provider after they scooped up the highest scores and fastest data speeds across most categories.

Wavemobile Struggles to Get Big UK Mobile Operators to Fix WiFi Calling

16th August, 2025 (21 Comments)

The Technical Director for rural connectivity provider Wavemobile, Anthony Timson, has complained that the “biggest issue” they face today is the interaction devices roamed onto their network face with respect to the popular WiFi Calling service. Users who roam on to Wave’s network find that the big mobile operators (EE, O2, Vodafone and Three UK) seem to block it.

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Virgin Media O2 Uncovers UK People’s Passwords in Just 3 Minutes

13th August, 2025 (10 Comments)

Broadband and mobile operator Virgin Media and O2 (VMO2) have taken a break from telecoms service provision in order to highlight the ease to which cyber criminals can break into your online accounts. In order to do this they enlisted the help of an ethical hacker to conduct a security assessment on a group of volunteers. Needless to say, account passwords were broken within 3 minutes.

O2 UK Issue Progress Update on Removal of Inbound 2G and 3G Roaming

11th August, 2025 (2 Comments)

Mobile network operator O2 (Virgin Media) has issued a progress update on their preparations for the imminent withdrawal of 2G and 3G inbound roaming services for business customers, which is due to occur in just two months’ time on 1st October 2025.

O2 UK Deploys 4G and 5G Freshwave Small Cells to 13 Sites in Cornwall

7th August, 2025 (5 Comments)

Mobile network operator O2 (Virgin Media) has today continued to boost the provider’s 4G and 5G mobile (mobile broadband) capacity and coverage by deploying Freshwave’s small cells across 13 holiday resort locations in Cornwall (South West England). Most of these are being deployed across the towns of St Ives and Newquay.

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Ofcom Shame TalkTalk and O2 for UK Broadband and Mobile Complaints in Q1 2025

7th August, 2025 (7 Comments)

Ofcom have today published their latest quarterly (Q1 2025) study of UK consumer telecoms complaints, which names TalkTalk as attracting the most negative feedback from customers for fixed broadband, while O2 took the most heat for Mobile and Virgin Media were put on the naughty step for Pay TV services.

Nexfibre Publish Q2 2025 UK Full Fibre Broadband Build Update

7th August, 2025 (19 Comments)

Network operator nexfibre, which shares some of its parentage with ISP partner Virgin Media (O2), has published their latest quarterly (Q2 2025) build update and confirmed that their new 10Gbps capable Fibre-to-the-Premises (FTTP) broadband network now covers 2.3 million UK premises. But its future remains uncertain.

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Virgin Media O2 Expand UK 3G Mobile Switch Off to Watford

6th August, 2025 (8 Comments)

Mobile network operator O2 (Virgin Media) has today revealed that customers in the large Hertfordshire (England) town and borough of Watford will be the next UK location to go through their 3G mobile (broadband) switch-off programme on 17th September 2025. This follows completed withdrawals in Durham, Norwich, Telford, Guildford and Torquay.

Mobile Provider O2 UK to Remove Website Access for Priority Rewards

4th August, 2025 (6 Comments)

Customers of mobile network operator O2 (Virgin Media) have recently been notified that, from 11th August 2025, they will no longer be able to access the provider’s “Priority” service via the website. Priority exists to reward loyal subscribers with various special offers and discounts.