Home » UK ISP News Archive » Article Tag: Virgin Media (2052 Posts)

Articles for Category Tag - Virgin Media

Nexfibre Cut 2025 UK Full Fibre Target to 2.5m Premises as VMO2 Pause NetCo Plans

2nd May, 2025 (21 Comments)

Liberty Global has confirmed that sibling nexfibre, which is working alongside UK ISP partner Virgin Media to deploy a new 10Gbps full fibre broadband (FTTP) network across over 5 million premises (c.2.2m have already been built), has scaled back its coverage target for 2025 to 2.5 million premises passed. At the same time, VMO2 “have paused our NetCo plans“.

Virgin Media O2 Suffers Fall in UK Broadband Customers as FTTP Build Slows

2nd May, 2025 (21 Comments)

The latest Q1 2025 results from Virgin Media and O2 have today been released, which saw their gigabit broadband network grow by 165,000 premises in the quarter to cover 18.4 million UK homes and related customers suffer a sharp fall to total 5,694,900 (down by -44k in Q1 vs +12k in Q4 2025) “due to heavy discounting in the market“. The operator’s outdoor 5G mobile cover also increased to 77%.

Virgin Media UK TV Customers Gifted 3 Months Free Fit at Home App

2nd May, 2025 (0 Comments)

Customers of broadband ISP Virgin Media, specifically those who take their Pay TV services, can now gain exclusive free access to 3 months of Fit at Home, a workout (fitness) app that attempts to cater for all kinds of people. The service usually costs an extra £10 per month.

woman customer complaints call center vector illustration eps 10

Ofcom Blasts NOW and TalkTalk for UK Broadband Complaints – Q4 2024

1st May, 2025 (0 Comments)

Ofcom have today published their latest quarterly (Q4 2024) study of UK consumer telecoms complaints, which shames NOW Broadband (NOW TV) and TalkTalk for attracting the most complaints about broadband, while O2 took the most heat for Mobile and Virgin Media was put on the naughty step for Pay TV services.

NO! Your Broadband Almost Certainly Won’t “grind to a halt” Today

30th April, 2025 (8 Comments)

Over the past few days’, we’ve seen a succession of scaremongering newspaper articles, which appear to warn UK consumers that their wireless routers or broadband may “grind to a halt” during this week’s heatwave. The articles appear to have been triggered by some advice that Virgin Media issued, but the reality is that this week’s weather won’t cause any major broadband issues.

O2 UK and Virgin Media Launch Blue Monday Priority Rewards

28th April, 2025 (4 Comments)

Existing customers of Virgin Media and O2’s various broadband, mobile, phone and TV packages may like to know that their ‘Priority’ app, which rewards subscribers with various special offers and discounts, has this week launched “Blue Mondays” to give UK subscribers something to smile about at the start of every week with lots of special rewards.

Bright uk optical fibre broadband cables on flat surface - 123rf

Royal Borough of Kingston in London to Get New 10km Full Fibre Network

24th April, 2025 (2 Comments)

Digital infrastructure firm Boldyn Networks, which is perhaps best known for helping to build a number of open access UK mobile and fibre networks, has been picked by Kingston Council (Kingston upon Thames) in London to build a new 10km long fibre (broadband, Ethernet etc.) network in the royal borough. Virgin Media’s business division will also be involved.

Virgin Media O2 UK Mobile Upgrade Holiday Picture

Virgin Media O2 Reveals Some Internet Traffic Trends of UK Children

24th April, 2025 (5 Comments)

Broadband ISP and mobile operator Virgin Media and O2 have this morning revealed new mobile, internet, and TV data showing a weekday afternoon surge in traffic after 3.40PM, as children across the UK reach for screens after school. This is largely driven by TV/streaming, YouTube and homework related activity.

O2 Expand UK 3G Mobile Switch Off to Norwich, Telford, Guildford and Torquay

22nd April, 2025 (12 Comments)

Mobile network operator O2 (Virgin Media) has today begun to notify customers about the next batch of four UK locations to go through their 3G mobile (broadband) switch-off programme, which recently started with a pilot in Durham (here). Norwich, Telford and Guildford will be the next areas to have 3G withdrawn on 16th July, with Torquay to follow on 4th August 2025.

Virgin-Media-O2-UK-Electric-Van-on-Leafy-Street

Virgin Media O2 UK Cuts Carbon Emissions by 56 Percent Since 2020

22nd April, 2025 (5 Comments)

Broadband, mobile and TV giant Virgin Media and O2 (VMO2) has today revealed that they’ve reduced carbon emissions by 56% against their 2020 baseline (up from 45% last year). At the same time, they also increased their fleet of Electric Vehicles (EV) to 350 (up from 281) – edging slowly toward their target to transition to a fully EV fleet by 2030 (c. 4,300 vehicles).

Opensignal Find Ultrafast UK Broadband ISPs More Reliable vs Superfast Ones

16th April, 2025 (1 Comment)

Network benchmarking firm Opensignal has today published a new report that examines how the UK’s broadband experience varies across speed tiers, with homes on “ultrafast” (300Mbps+) connections enjoying a “smoother and more reliable” service than those on “superfast” (30-300Mbps) ones. ISPs EE, Vodafone and Plusnet topped the performance rankings.

Giffgaff Launch Trial of UK Full Fibre Broadband via Nexfibre and Virgin Media

15th April, 2025 (42 Comments)

Mobile network provider giffgaff, which is owned by Telefónica and naturally uses O2’s virtual operator (MVNO) platform, has today confirmed their intention to trial and launch a range of full fibre (FTTP) home broadband packages via nexfibre and Virgin Media’s national networks. Much as ISPreview first leaked last year.

Virgin Media UK Upgrade to Hub 5 Broadband Routers on All TV Bundles

11th April, 2025 (14 Comments)

New customers looking to join one of Virgin Media’s broadband and TV bundles may like to know that the ISP has recently made some further hardware updates, which means that all TV packages now include a Hub 5 router (Flex ‘service’ is excluded). Previously, some bundles still included older routers, like the now somewhat dated Hub 3.

O2 UK See Significant Inbound 2G and 3G Roaming Traffic as Switch-Off Looms

10th April, 2025 (19 Comments)

Mobile network operator O2 (Virgin Media) has today warned that they’re still seeing “significant inbound roaming traffic” on their legacy 2G and 3G networks in the UK. This comes ahead of their rapidly approaching plan to withdraw the service from 1st October 2025.

Works to lay new paving slabs and temporary footpath closed red warning sign on London sidewalk by 123rf

Virgin Media O2 and Mutual Energy Make UK Streetworks Safer by Joining LSBUD

10th April, 2025 (4 Comments)

The LSBUD (Line Search Before You Dig) organisation, which offers an online asset search facility to UK civil engineering firms for underground pipes and cables, has said that Northern Ireland’s underground pipes and cables will be “safer than ever before” after Virgin Media (O2) and Mutual Energy joined their platform.

Email Inbox Electronic Communication 123rf

Some Customers of UK ISP Virgin Media Suffering Email Problems UPDATE

9th April, 2025 (6 Comments)

Some customers of broadband ISP Virgin Media, specifically those with one of their legacy addresses that use the ntlworld.com domain, are having trouble sending and receiving email today. The issue appears to be rooted in the fact that the domain has stopped resolving. But the provider is working on a fix.

Thinkbroadband Roadworks Map for Broadband in England

New Map Shows Broadband and Mobile Related Streetworks in England

9th April, 2025 (8 Comments)

A useful new interactive map has today been published by Thinkbroadband, which rather handily provides a visual overview of broadband related roadworks across the whole of England and thus helps to see who is building near to your home. Plans are also afoot to expand the map’s coverage beyond England.