Home » UK ISP News Archive » Article Tag: Virgin Media (2048 Posts)
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Articles for Category Tag - Virgin Media
28th January, 2023 (72 Comments)
A number of Virgin Media’s UK broadband ISP customers have been left frustrated after they were promised the provider’s latest Hub 5 router (Sagemcom F3896LG-VMB) with their package, but instead ended up being sent an inferior Hub 4 (Arris TG3492LG-VMB) and with no clear promise to rectify the issue at a later date.
26th January, 2023 (3 Comments)
The latest Q3 2022 Ofcom survey of UK consumer complaints has, once again, named ISP Shell Energy as attracting the most consumer gripes for both fixed line broadband and landline phone services, while BT and Virgin Mobile did the same for Pay Monthly Mobile services and Virgin Media for Pay TV.
26th January, 2023 (50 Comments)
Customers of UK ISP Virgin Media (VMO2) – specifically those that take their fixed line broadband, phone and pay TV services – are today being informed about the operator’s annual price hikes, which “on average” are set to increase by 13.8% on either 1st April or 1st May 2023 (price changes will vary according to your package).
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25th January, 2023 (5 Comments)
Mobile testing firm RootMetrics (Ookla) has today published their latest biannual H2 2022 study of mobile network (4G and 5G) and broadband performance across the United Kingdom, which once again sees EE (BT) come top of every single ranking category. But Three UK is still delivering the goods in terms of 5G speed.
24th January, 2023 (17 Comments)
Customers of broadband ISP Virgin Media (VMO2), specifically those who take their pay TV service, may like to know that the operator will be giving them a High Definition (HD) video quality boost on a range of popular channels (e.g. Sky Comedy HD etc.), and all “at no extra cost.”
24th January, 2023 (25 Comments)
A new Opinium surveyed of 2,000 UK adults, which was commissioned by Uswitch and conducted during December 2022, has claimed that 51% of mobile users are unaware that operators are planning to switch-off 3G based data (mobile broadband) services – starting next month – and 25% say they still use it regularly.
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23rd January, 2023 (0 Comments)
UK ISP Virgin Media (VMO2) will later this morning discount the price of their standalone “Gig1 Fibre Broadband” package (average speeds of 1130Mbps down and 52Mbps up) again, this time reducing it from the previous offer price of £45 to £39.99 per month for the first 18 months of service (£62 thereafter).
19th January, 2023 (36 Comments)
A new study from CityFibre, which is building a 10Gbps capable full fibre (FTTP) network across the UK, has claimed that consumers switching to entry-level broadband plans from ISPs on their network could save as much as £119 in 12 months (rising up to £458 for those requiring 1Gbps speeds). Plus, you can now get an extra £50 discount.
18th January, 2023 (17 Comments)
Most of the major UK broadband ISPs can now confirm how much their annual price hikes will be after the Office of National Statistics (ONS) published their latest UK inflation figures, which saw the Consumer Price Index (CPI) hit 10.5% (up from 5.4% in Jan 2022) and the Retail Price Index (RPI) reach 13.4% (up from 7.5%).
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11th January, 2023 (32 Comments)
Broadband ISP Virgin Media UK (VMO2) has today confirmed what we published yesterday (here), which is that, starting from March 2023, Virgin Mobile’s 3 million customers will begin being moved to O2’s own equivalent mobile plans with migrations taking place across 2023. The first customer letters about all this will go out next month.
10th January, 2023 (41 Comments)
Broadband ISP Virgin Media UK (VMO2), which in mid-2021 completed a mega £31bn merger with mobile operator O2, has quietly indicated that its own Virgin Mobile brand – still home to c. 3 million customers – may “soon” be coming to an end as subscribers will be “moving from a Virgin Mobile plan to an equivalent O2 plan.”
6th January, 2023 (5 Comments)
Customers of broadband ISP Virgin Media’s (VMO2) pay TV service, particularly those who are more fitness conscious, may like to know that the operator has just added content from Nuffield Health, Fiit and Fit at Home (i.e. reflecting a range of sessions including yoga, cardio, strength and kid’s workouts) “at no extra cost“.
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4th January, 2023 (19 Comments)
The latest independent biannual summary of UK broadband coverage for H2 2022 has estimated that “full fibre” (FTTP) ISP network rollouts have surged to reach 45.13% of premises (up from 37.61% in H1 2022) and 72.66% are within reach of “gigabit” speeds (up from 69.24%). Read on for details of England, Wales, Scotland and N.Ireland.
28th December, 2022 (49 Comments)
As if 2022 wasn’t already devastating enough for the UK cost-of-living, the annual price hikes season is about to hit again for customers of the largest broadband ISPs and mobile operators, which for the second year running is expected to be driven by another huge increase in inflation. Expect hikes of around 14% or more.
27th December, 2022 (20 Comments)
As another year passes, ISPreview.co.uk has taken a look back over the past 12 months to see how the average UK broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs, mobile operators and Starlink (satellite provider). Suffice to say, there’s been a huge performance jump between 2021 and 2022.
24th December, 2022 (28 Comments)
A new survey of over 3,000 UK people has revealed that Virgin Media is the top broadband ISP and mobile operator for haggling, which reveals how much success consumers have had in getting a cheaper price from providers by negotiating with their retentions department.
21st December, 2022 (5 Comments)
Broadband ISP and mobile operator Virgin Media (VMO2) has today published their usual round-up of customer connectivity habits for 2022, which among other things noted that customers downloaded 9% more broadband data per day than the previous year, with mobile traffic up 36% year-on-year.
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