Home » UK ISP News Archive » Article Tag: Virgin Media (1619 Posts)

Articles for Category Tag - Virgin Media

Free Daytime Calls for Virgin Media’s Vulnerable Phone Customers

7th April, 2020 (5 Comments)

Customers of cable broadband ISP Virgin Media UK, specifically those classified as “elderly” (aged 65+) or “vulnerable” and taking the operator’s landline phone service, are being given “free daytime calls” so they can stay connected “at no extra cost” during the COVID-19 (Coronavirus) crisis.

Zen and Direct Save Telecom Named Top ISPs by Genie for 2020

7th April, 2020 (0 Comments)

The annual Broadband Genie 2020 survey has today presented several awards to Zen Internet and Direct Save Telecom (DST), which saw both UK ISPs scoop wins across multiple categories. In particular Zen scooped the “Best Broadband Provider” accolade among others, while DST won for value and customer care.

Virgin Media UK Gives All TV Customers 18 Extra Channels Free

6th April, 2020 (3 Comments)

Customer’s of Virgin Media’s broadband ISP network, specifically those who also take their Pay TV service, may be pleased to know that the operator is giving all of them access to 18 of their “most popular entertainment channels” at no extra cost until 2nd May 2020.

Virgin Media UK Launch WiFi Calling for Mobile Customers

3rd April, 2020 (24 Comments)

Customers of Virgin Mobile UK (Virgin Media), specifically their Pay Monthly subscribers, may be pleased to know that the operator has today launched the ‘Wi-Fi Calling‘ feature on their service at no additional cost, with usage deducted from your existing airtime allowance. But you’ll need a supporting Smartphone to benefit.

Virgin Media UK Gives Away 7 Kids Pay TV Channels for Free

31st March, 2020 (0 Comments)

Customers of broadband ISP Virgin Media, specifically those who also take one of their Pay TV packages, can now get access to seven of its “most popular” children’s channels, at no extra cost, to help keep them distracted during the current COVID-19 (Coronavirus) lockdown. Access to these will remain free until 21st April 2020.

COVID-19 – Virgin Media Engineers Say Home Installs Risk Lives

30th March, 2020 (44 Comments)

Some of Virgin Media’s UK broadband ISP and TV engineers have accused the operator of putting “lives in danger” by continuing to do new in-home installations, during the COVID-19 (Coronavirus) crisis, for people who previously had a working service from another provider (they argue such work is unnecessary in this climate).

Mobile Firms and UK ISPs Commit to Protect Vulnerable Users

29th March, 2020 (0 Comments)

Most of the major UK broadband ISPs and mobile network operators have today agreed a set of “important commitments” with Ofcom and Government (DCMS) help to support and protect “vulnerable consumers,” as well as those who may become vulnerable due to circumstances arising from COVID-19 (Coronavirus).

COVID-19 – Snapshot of Internet Traffic from EE and Virgin Media

27th March, 2020 (27 Comments)

Broadband and mobile providers EE (BT) and Virgin Media UK have today posted some interesting snapshots to help illustrate how the current spread of COVID-19 (Coronavirus) is impacting the way their customers make use of internet connectivity, which among other things show a big surge during the Prime Minister’s daily briefings.

COVID-19 – Virgin Media Onshoring Brings 500 Jobs Back to UK

25th March, 2020 (11 Comments)

Broadband ISP Virgin Media has confirmed that they will attempt to rapidly bring 500 customer support (call-centre) jobs back to the UK in order to help counter Coronavirus (COVID-19) related lock-downs in countries where they’ve previously outsourced such roles, including India and the Philippines.

Virgin Media is First UK Pay TV Provider to Add BBC Sounds App

24th March, 2020 (0 Comments)

Broadband ISP Virgin Media has today become the first Pay TV provider in the United Kingdom to add the BBC Sounds app, which via their v6 set-top-box (STB) platform will give customers access to listen to all of the broadcasters live and on-demand radio, music and podcast content.

COVID-19 – A Look at Monday’s UK Internet Traffic and ISP Speeds

24th March, 2020 (14 Comments)

Yesterday was an important day for broadband ISPs in the United Kingdom because it was the first working Monday after the mass closure of schools, which has concentrated the demands of both home (remote) working and family internet traffic on to residential connectivity. But as expected the day was busy, albeit uneventful.

Virgin Media UK Add 2,300 Premises in Bury to FTTP Broadband

23rd March, 2020 (4 Comments)

Cable and full fibre ISP Virgin Media UK has today confirmed that they’ve just completed another network expansion of their 1Gbps capable Fibre-to-the-Premises (FTTP) broadband and TV network to cover 2,300 extra homes and businesses in the Greater Manchester town of Bury.

Virgin Media UK Release New Movies from Universal, Online

20th March, 2020 (0 Comments)

Broadband ISP Virgin Media has joined Sky (Sky Broadband, Sky TV) in reaching a new agreement with Universal Pictures, which means that NBCUniversal titles that are currently in theatrical release will also be available on-demand to customers via Virgin’s Store from today.

Virgin Media Confirm 1Gbps Broadband Live in West Midlands

19th March, 2020 (5 Comments)

Cable and full fibre ISP Virgin Media UK has today officially confirmed that their new 1Gbps+ (52Mbps upload) broadband network upgrade – via the roll-out of DOCSIS 3.1 technology – has finally gone live for more than 1 million homes across Birmingham, Coventry and surrounding areas in the West Midlands (England).

COVID-19 – Virgin Mobile UK Give Customers Free Allowances

18th March, 2020 (6 Comments)

Customers of Virgin Mobile UK (Virgin Media) – specifically their Pay Monthly subscribers – are being given unlimited minutes to landlines and other mobile numbers, plus a 10GB data boost (Mobile Broadband), at no extra cost, for a month, in order to help them with the current COVID-19 (Coronavirus) situation.

O2 Refresh Ads Banned by ASA UK for Misleading Comparisons

18th March, 2020 (2 Comments)

A website and YouTube advert for O2 UK’s custom plans (refresh campaign – the ability to upgrade your phone at any time) have been banned by the Advertising Standards Authority (ASA) following complaints from rivals Three UK and Virgin Media, which said that some of their comparisons were “misleading.”

Government Push Gigabit Broadband into New Build UK Homes

17th March, 2020 (11 Comments)

The UK Government’s Department for Digital, Culture, Media & Sport (DCMS) has today unveiled new legislation, which will effectively make it mandatory for property developers to ensure that almost every new home is built with support for “gigabit-speed” (1Gbps) broadband ISP connections “fit for the future.“