Home » UK ISP News Archive » Article Tag: voip (156 Posts)

Articles for Category Tag - voip

ISP BT to Restart Troubled UK Digital Voice Rollout in Spring 2023

21st December, 2022 (57 Comments)

Broadband provider BT has issued an update on the national UK rollout of their new Voice-over-Internet-Protocol (VoIP) based Digital Voice product, which was “paused” in May 2022 (here) following complaints about service outages during power cuts etc. But the ISP now says this is “likely” to restart during the “spring of 2023“.

Openreach-2022-Engineer-Testing-FTTP-Lines

32 New UK Openreach Exchanges Named for Copper Phone to Fibre Switch – Tranche 10

13th October, 2022 (39 Comments)

Openreach (BT) has today released the ‘Tranche 10’ batch of 32 UK exchange areas where they plan to move away from copper-based analogue phone (PSTN / WLR etc.) services and on to a new all-IP network, which will also occur once over 75% of premises in each area can get “ultrafast broadband” (FTTP and G.fast at 300Mbps+).

Comms Council Name Best UK 2022 VoIP Provider Award Winners

28th September, 2022 (1 Comment)

The Comms Council UK, which is the body responsible for representing the United Kingdom’s Unified Communications (UC) and Voice-over-Internet-Protocol (VoIP) phone industry, has today revealed the winners of their 14th annual 2022 awards event.

UK ISP ZYBRE Launches Pay Weekly Broadband and Phone Plan

1st September, 2022 (12 Comments)

Cloud gaming ISP ZYBRE has today launched somewhat of a unique (or niche) new broadband and phone tariff to “help manage the cost of household bills“, which charges from just £5.99 per week for a download speed of up to 40Mbps on a “52-week contract” (12-month minimum term). There’s also a 0.5Mbps package coming.

Openreach Add 65 More UK Exchanges to Copper Phone to Fibre Switch – Tranche 9

21st July, 2022 (22 Comments)

Openreach (BT) has published the Tranche 9 batch of 65 new UK exchange areas where they plan to move away from copper-based analogue phone (PSTN / WLR etc.) services and on to a new all-IP network, which will also occur once over 75% of premises in an area can get their “ultrafast broadband” (FTTP and G.fast at 300Mbps+).

Comms Council Name 2022 Best UK VoIP Provider Award Finalists

11th July, 2022 (0 Comments)

The Comms Council UK, which represents the United Kingdom’s Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today published their 2022 shortlist of finalists for the organisation’s annual Awards event.

Ofcom Monitors UK Internet Phone Providers Over 999 Concerns UPDATE

11th July, 2022 (18 Comments)

Ofcom has today opened a new monitoring programme, which will pay special attention to checking whether internet phone providers, such as those offered by dedicated Voice-over-IP (VoIP) and broadband providers (ISP), are ensuring the availability of access to emergency services (999) during power cuts.

RootMetrics Study Finds Improvement in UK Mobile Call Quality

24th May, 2022 (8 Comments)

Mobile testing firm RootMetrics, which is owned by Ookla (here), has today published the results from their new research into UK mobile calling (voice) performance and trends, which claims that consumers are experiencing “outstanding mobile call performance that’s continued to improve over time“.

TalkTalk Prep UK Digital Voice Service and Wi-Fi Hub 2 Router UPDATE

7th May, 2022 (36 Comments)

Budget home broadband ISP TalkTalk appears to be getting closer to launching their own take on a Digital Voice (VoIP) product to replace analogue phone services, which will come alongside a number of connectivity options. One of those will also include the introduction of a new ‘Wi-Fi Hub 2‘ router.

Openreach Begins ISP Pilot of All-IP Solution for ADSL Broadband

27th April, 2022 (11 Comments)

Openreach will next month launch the UK ISP pilot phase of their new Single Order Transitional Access Product (SOTAP), which forms part of the withdrawal process for the old analogue copper telephone network. This will make it possible to offer a standalone ADSL broadband line, with optional phone services via VoIP etc.

Openreach Add 46 UK Exchanges to Copper Phone to Fibre Switch – Tranche 8

14th April, 2022 (16 Comments)

Openreach (BT) has today also released the Tranche 8 batch of 46 UK exchange areas where they plan to move away from copper-based analogue phone (PSTN / WLR etc.) services and on to a new all-IP network, which will occur once over 75% of premises in an area can get their “ultrafast broadband” (FTTP and G.fast at 300Mbps+).

ISP BT Pause UK Digital Voice Rollout After Consumer Complaints

29th March, 2022 (64 Comments)

Broadband ISP BT has paused the national UK rollout of their new Voice-over-Internet-Protocol (VoIP) style Digital Voice product after complaints due to recent service outages. The service is designed to replace their old analogue phone service and is typically offered alongside broadband packages.

Mystery ISP Becomes First to Adopt Number Porting Flexibility

12th March, 2022 (7 Comments)

The Office of the Telecoms Adjudicator recently revealed that a “major” UK ISP had become the first to adopt the new ‘Right to Port‘ requirement for fixed line phones, which introduces some useful extra flexibility for phone users who want to switch (port) their number between operators. But none of the big players will confirm it.

Ofcom UK Tweak Geographic Phone Numbering and Local Dialling

11th March, 2022 (20 Comments)

Ofcom has today set out their final changes to the rules that govern the use of phone numbers in the UK, which has opted to retain the existing rules on geographic numbering and remove the obligation on telecoms providers and broadband ISPs to provide local dialling to customers.

Vodafone UK, BT, VMO2, 3 and Sipgate Give Free Calls to Ukraine UPDATE3

25th February, 2022 (17 Comments)

Mobile and broadband ISPs Vodafone UK, O2 and Virgin Media, TalkTalk, Three UK, BT (inc. Plusnet and EE), Ogi, Giffgaff and Sipgate have today responded, separately, to the absolutely horrific events being seen in Ukraine over the past few days by giving their customers free calls and roaming to the country.

How Not to Fix an Address Problem – Openreach’s Comical Gaffe

23rd January, 2022 (21 Comments)

Openreach made a somewhat comical gaffe this week after they told an end-user, who lives in a copper “stop sell” area and was trying to order a Fibre-to-the-Premises (FTTP) broadband service, that the best way to resolve a problem with getting his UK address recognised was to “place an order for a telephone service only“.

Solutions for Battery Backup of Fibre Broadband and VoIP Phone

29th December, 2021 (52 Comments)

The rapid UK rise in “full fibre” (FTTP) broadband ISP networks and related VoIP style connectivity for home phones has one irritating drawback over older analogue copper phone services – if your house suffers a power cut then your services will all go down. But there are some simple solutions.