Home » UK ISP News Archive » Article Tag: Zen Internet (278 Posts)

Articles for Category Tag - Zen Internet

TalkTalk Named Worst Major UK Broadband ISP in Which? Survey

29th March, 2023 (21 Comments)

Consumer magazine Which? has published a partial summary of the results from their latest biannual 2023 survey of the best and worst broadband ISPs, which once again named Zen Internet as the best overall provider (customer satisfaction score of 81%), while TalkTalk were found to be the worst of the major players.

Plusnet Named Best UK ISP by 2023 Broadband Genie Awards

24th March, 2023 (18 Comments)

The annual Broadband Genie 2023 survey has just named home broadband ISP Plusnet as the “Best Provider” of the year and also the “Best Value for Money“, while a variety of other internet providers also scooped various other awards across several different categories.

Broadband ISP Zen Internet UK Switches CEOs Around Again

23rd March, 2023 (23 Comments)

Rochdale-based UK ISP Zen Internet has today announced somewhat of a reverse after the provider’s current CEO, Paul Stobart, announced his intention to retire at the end of March 2023, after five years in the role. Replacing him will be the company’s original CEO, and current Founder and Chairman, Richard Tang.

Broadband ISP Zen Internet Sees 21% Rise in Data Traffic During 2022

4th January, 2023 (1 Comment)

UK ISP Zen Internet has put out a short and very simplified summary of broadband traffic across their network during 2022, which among other things reveals that sporting (streaming) and gaming (software) releases contributed to a general 21% increase in “peak” internet traffic in 2022 vs 2021.

2022 vs 2021 Top Fastest UK Mobile and Home Broadband ISPs

27th December, 2022 (20 Comments)

As another year passes, ISPreview.co.uk has taken a look back over the past 12 months to see how the average UK broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs, mobile operators and Starlink (satellite provider). Suffice to say, there’s been a huge performance jump between 2021 and 2022.

Zen Internet Delay Nationwide UK CityFibre FTTP Availability to 2023

9th December, 2022 (18 Comments)

UK ISP Zen Internet has confirmed to ISPreview.co.uk that their work to make their gigabit-capable Fibre-to-the-Premises (FTTP) broadband packages available – nationwide – across Cityfibre’s entire network will take longer than originally announced, with completion now expected by the “end of 2023“.

UK ISP Zen Internet Sees Traffic Surge on England v Wales Match

30th November, 2022 (12 Comments)

Broadband ISP Zen Internet has informed us that last night’s FIFA World Cup Qatar 2022 match between England and Wales, which saw England walk away with a 3-0 win, resulted in a mild internet traffic peak between 7pm and 9pm that was 9% more than the average traffic for that day and time.

UK ISP Zen Internet Tries to Resolve Network Performance Issue UPDATE

18th November, 2022 (22 Comments)

Broadband ISP Zen Internet has today resolved a problem, which appears to have been occurring for almost two weeks, that caused some of their wholesale partners and related fibre (FTTC and FTTP) customers to suffer from performance problems (e.g. slower than expected speeds, poor latency and high packet loss).

ISP Zen Internet Cuts UK FTTP and FTTC Broadband Prices

17th October, 2022 (17 Comments)

Rochdale-based UK ISP Zen Internet has today introduced a range of “price drops” across their Full Fibre (FTTP) broadband packages, as well as their SOGEA (FTTC), EveryRoom and Digital Voice offerings. The new prices are available to both new customers and existing users who have reached the end of their contract.

Broadband ISP Zen Internet Adopts Science Based Net Zero Target

15th October, 2022 (19 Comments)

Rochdale-based UK ISP Zen Internet, which is certified as a B Corporation, has officially commitment to the new Science-Based Targets initiative (SBTi) with an ambition to achieve Net-Zero by 2040 (i.e. removing as many carbon emissions as they produce).

Survey Finds Confusion Over UK Broadband and Full Fibre Jargon

26th September, 2022 (29 Comments)

A new Censuswide survey of 2,001 UK adults (aged 16+) that have broadband, which was commissioned by ISP Zen Internet and conducted during May 2022, has found that 32% of respondents still aren’t confident they can define what “full fibre” is – that’s up from 28% when the same question was asked in 2021.

CityFibre Start £30m Gigabit Broadband Rollout in Rochdale

9th August, 2022 (3 Comments)

CityFibre UK has today announced that they’ve started the construction phase of their £30m project to deploy a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network in the Greater Manchester town of Rochdale (England), which is being supported by civil engineering firm Network PLUS.

Speedometer flat icon with long shadow on white background

Top Fastest UK Mobile and Home Broadband ISPs for H1 2022

25th June, 2022 (23 Comments)

We’ve today taken our biannual (H1 2022) look back to see how the UK’s average broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs and mobile operators. Suffice to say, the growing availability of gigabit-capable fixed and 5G networks is having a real impact.

Wi-Fi icon, sign. Vector illustration. Flat design. Connect green sign. Blue background. 123rf

New Survey Warns Neighbours WiFi Could Slow Your Network

21st June, 2022 (18 Comments)

A new Censuswide survey of 2,001 UK people (aged 16+) that have broadband, which was commissioned by UK ISP Zen Internet, has found 99% of respondents were unaware of all the factors that could be slowing down their WiFi and 76% didn’t know their neighbour’s broadband router may be hindering their own connection.

Zen Internet Sweeten Refer a Friend Scheme with GBP80 Voucher

17th May, 2022 (6 Comments)

Broadband ISP Zen Internet UK has once again improved their current Refer-a-Friend scheme, this time by making it so that existing customers who successfully refer somebody they know to the provider will receive an £80 voucher (eGift card), while their referee will get a £20 voucher.

Zen Internet UK Scraps Lifetime Price Guarantee for New Contracts

4th May, 2022 (16 Comments)

Last month we revealed that UK broadband ISP Zen Internet had put their headline grabbing “Lifetime Price Guarantee” pledge (i.e. no price rises for as long as a contracted customer stays with them) under review for new customer contracts (here). As expected, Zen has now confirmed that new customers will no longer be able to benefit.

ISP Zen Internet Move to Tackle FTTP Broadband Speed Issues

28th April, 2022 (25 Comments)

Over the past few weeks a small number of Zen Internet’s UK broadband customers – primarily those on their Fibre-to-the-Premises (FTTP) packages – have reported a drop in speed, which in some cases has been significant. The issue seems to relate to a platform migration, but thankfully the ISP has now resolved “most” of it.