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Articles for Category Tag - Zen Internet

 
Broadband-speed-meter

24th June, 2023 (22 Comments)

We take a quick look back to see how the average UK broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs and mobile operators over the past six months. Suffice to say, the growing coverage of gigabit-capable fixed line and 5G networks continues to push performance.

price and cost rises uk

19th April, 2023 (38 Comments)

The debate over whether or not Openreach’s proposed “Equinox 2” discount scheme for their Fibre-to-the-Premises (FTTP) based broadband ISP products is anticompetitive has just been well summarised by the bosses of broadband ISP Zen Internet and Quickline, which in a new video argue from different sides of the fence.

Contract under magnifying glass

12th April, 2023 (25 Comments)

We’ve lost count now of how many times ISPreview has had to say this over the years, but there are still far too many broadband ISPs in the UK – particularly larger players – that fail to clearly inform their customers of how much their package will cost post-contract. As a result, consumers often feel misled when it comes time to re-contract.

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gold best broadband isp award cup

29th March, 2023 (21 Comments)

Consumer magazine Which? has published a partial summary of the results from their latest biannual 2023 survey of the best and worst broadband ISPs, which once again named Zen Internet as the best overall provider (customer satisfaction score of 81%), while TalkTalk were found to be the worst of the major players.

1st place cup broadband award

24th March, 2023 (18 Comments)

The annual Broadband Genie 2023 survey has just named home broadband ISP Plusnet as the “Best Provider” of the year and also the “Best Value for Money“, while a variety of other internet providers also scooped various other awards across several different categories.

richard_Tang_zen_internet_uk_isp

23rd March, 2023 (23 Comments)

Rochdale-based UK ISP Zen Internet has today announced somewhat of a reverse after the provider’s current CEO, Paul Stobart, announced his intention to retire at the end of March 2023, after five years in the role. Replacing him will be the company’s original CEO, and current Founder and Chairman, Richard Tang.

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zen internet uk isp

4th January, 2023 (1 Comment)

UK ISP Zen Internet has put out a short and very simplified summary of broadband traffic across their network during 2022, which among other things reveals that sporting (streaming) and gaming (software) releases contributed to a general 21% increase in “peak” internet traffic in 2022 vs 2021.

Internet download and upload uk speedtest arrows

27th December, 2022 (20 Comments)

As another year passes, ISPreview.co.uk has taken a look back over the past 12 months to see how the average UK broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs, mobile operators and Starlink (satellite provider). Suffice to say, there’s been a huge performance jump between 2021 and 2022.

Zen-Internet-Nov-2021-LINX-Presentation

9th December, 2022 (18 Comments)

UK ISP Zen Internet has confirmed to ISPreview.co.uk that their work to make their gigabit-capable Fibre-to-the-Premises (FTTP) broadband packages available – nationwide – across Cityfibre’s entire network will take longer than originally announced, with completion now expected by the “end of 2023“.

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zen internet uk isp

30th November, 2022 (12 Comments)

Broadband ISP Zen Internet has informed us that last night’s FIFA World Cup Qatar 2022 match between England and Wales, which saw England walk away with a 3-0 win, resulted in a mild internet traffic peak between 7pm and 9pm that was 9% more than the average traffic for that day and time.

zen internet uk isp

18th November, 2022 (22 Comments)

Broadband ISP Zen Internet has today resolved a problem, which appears to have been occurring for almost two weeks, that caused some of their wholesale partners and related fibre (FTTC and FTTP) customers to suffer from performance problems (e.g. slower than expected speeds, poor latency and high packet loss).

zen internet uk isp

17th October, 2022 (17 Comments)

Rochdale-based UK ISP Zen Internet has today introduced a range of “price drops” across their Full Fibre (FTTP) broadband packages, as well as their SOGEA (FTTC), EveryRoom and Digital Voice offerings. The new prices are available to both new customers and existing users who have reached the end of their contract.

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zen internet uk isp

15th October, 2022 (19 Comments)

Rochdale-based UK ISP Zen Internet, which is certified as a B Corporation, has officially commitment to the new Science-Based Targets initiative (SBTi) with an ambition to achieve Net-Zero by 2040 (i.e. removing as many carbon emissions as they produce).

copper vs fibre coppersaurus

26th September, 2022 (29 Comments)

A new Censuswide survey of 2,001 UK adults (aged 16+) that have broadband, which was commissioned by ISP Zen Internet and conducted during May 2022, has found that 32% of respondents still aren’t confident they can define what “full fibre” is – that’s up from 28% when the same question was asked in 2021.

cityfibre_narrow_trenching_ftth_dig

9th August, 2022 (3 Comments)

CityFibre UK has today announced that they’ve started the construction phase of their £30m project to deploy a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network in the Greater Manchester town of Rochdale (England), which is being supported by civil engineering firm Network PLUS.

Speedometer flat icon with long shadow on white background

25th June, 2022 (23 Comments)

We’ve today taken our biannual (H1 2022) look back to see how the UK’s average broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs and mobile operators. Suffice to say, the growing availability of gigabit-capable fixed and 5G networks is having a real impact.

Wi-Fi icon, sign. Vector illustration. Flat design. Connect green sign. Blue background. 123rf

21st June, 2022 (18 Comments)

A new Censuswide survey of 2,001 UK people (aged 16+) that have broadband, which was commissioned by UK ISP Zen Internet, has found 99% of respondents were unaware of all the factors that could be slowing down their WiFi and 76% didn’t know their neighbour’s broadband router may be hindering their own connection.

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